Eagle Ridge Personal Care Home

    2997 Renovo Rd, Mill Hall, PA 17751
    • Assisted Living
    • Skilled Nursing

    Family-like staff providing personalized care

    I'm very happy with the professional, family-like staff - they're attentive and proactive, providing high-quality, personalized care with exercise instruction and creative activities in a safe, beautiful setting. I highly recommend this community.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    5.00·(7)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

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    Location

    Map showing location of Eagle Ridge Personal Care Home

    Eagle Ridge Personal Care Home is located at 2997 Renovo Rd, Mill Hall, PA, 17751.

    About Eagle Ridge Personal Care Home

    Eagle Ridge Personal Care Home sits on nine private acres along the mountains in Mill Hall, PA, not too far from Lock Haven University, and the first thing you'll notice when you come up the drive is how much the place feels like a home, more like a lodge than an institution, with big open spaces, a wide lawn, and a view down into the valley that's pretty special on a clear day. There are only twenty rooms, most of them private, and residents can bring their own decorations and furniture along if they want, which helps everyone feel settled in, like they didn't have to give up everything familiar. Steve and Lisa Stem have owned and run the place for more than 15 years, and a nurse manages the care staff, so residents get help when they need it, whether that's with bathing, dressing, managing medications, or just getting around the building, which is set up for people who have more trouble walking.

    The staff matches aides' skills and personalities to each person, trying to get the right fit, and there are always two to five staff on duty at any given time, with overnight supervision and a nurse on call around the clock, so someone can always answer the call button or help in an emergency. The kitchen prepares all the meals right there, and people can eat at their pace in the big dining room, which has a relaxed feel with menu options for allergies and diets, and there's an in-house chef and meal planner to make sure the food's both nutritious and comforting. Residents get laundry and housekeeping taken care of, including dry cleaning if they need it, so they don't have to worry about chores unless they want to. The salon and barber on site mean getting a haircut or style is easy, and there's an arts room for crafts and creative times, a library for reading, and a garden and walking paths around that lawn outside, where folks can go out to the gazebo or sit with friends.

    Weekly non-denominational services happen with a visiting pastor, suited for residents of many beliefs, and people can take part in different social activities like ice cream socials, crafts and games, movies, and exercise groups, or just visit with friends and visiting dogs, since family can bring their pets, and therapy dogs come by regularly too. Eagle Ridge offers a balance by encouraging independence but giving as much help as each resident wants, whether that's taking medicine, short drop-in visits for health checks, companionship like running errands, playing games, keeping up hobbies, or anything that helps keep life comfortable and connected. There's access to urgent and emergency care offsite, referrals no matter a person's background, and support for behavioral health recovery, with special tools and learning centers for anyone who needs extra help. The home works with different health programs, including state and federal assistance, and connects people to helpful community resources.

    People get to choose from available floor plans, sign up for tours with the administrator, and read information packets with clear details about services and prices, so families know what to expect. Eagle Ridge puts care into making residents happy and content, helping people feel like they're finding a "home away from home," with the right visitors, support, and activities. Its score of 8.0 from reviews says residents generally feel well cared for and safe. For those needing extra help, like non-ambulatory care, incontinence support, or diabetic management, Eagle Ridge can handle medical needs quietly and respectfully. The staff keeps up-to-date on healthcare and legislative policies and tries to support residents' dignity and safety at every step, whether short-term or long-term, aiming to make the daily routine as smooth and home-like as possible.

    People often ask...

    Eagle Ridge Personal Care Home offers competitive pricing, with rates starting at a cost of $3,883 per month.

    Eagle Ridge Personal Care Home offers assisted living and skilled nursing.

    The full address for this community is 2997 Renovo Rd, Mill Hall, PA 17751.

    No, Eagle Ridge Personal Care Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.

    License number227130
    Facility typeFull
    License classLicensed
    Capacity27 residents
    LicenseeEAGLE RIDGE PERSONAL CARE HOME LLC
    Care servedPersonal Care Homes
    EffectiveAugust 27th, 2025
    ExpiresAugust 27th, 2026
    View the official license record

    Inspection Reports

    32

    Reports

    8

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    14

    Years

    09 Jul 2024Inspection
    Identified multiple deficiencies in incident reporting, hospice documentation, evacuation and fire drill procedures, medical evaluations, medication documentation, and resident care planning.
    • 2600.16.c.Written Incident Report
    • 2600.25.b.Contract Signatures
    • 2600.29.a.b.Hospice Care: Doctor Certification
    • 2600.123.a.Exit Doors
    • 2600.132.a.Monthly Fire Drill
    • 2600.132.h.Designated Meeting Place
    • 2600.141.b.1.Annual Medical Evaluation
    • 2600.185.a.Implement Storage Procedures
    • 2600.227.d.Support Plan Medical/Dental
    12 Sept 2023Inspection
    Identified multiple deficiencies across several areas including food safety, fire safety, medical evaluations, medication handling, and records; ongoing compliance required.
    • 2600.103.iOutdated Food
    • 2600.124Notice to Fire Department
    • 2600.125.aCombustible Storage
    • 2600.132.cFire Drill Records
    • 2600.141.aMedical Evaluation
    • 2600.141.aMedical Evaluation Information - Allergies
    • 2600.183.aOriginal Containers and Injections
    • 2600.254.aRecords Discharge/Active
    • 2600.190.aCompletion Medication Course
    02 May 2023Inspection
    Found no deficiencies.
    14 Jun 2022Inspection
    Investigated multiple deficiencies across operations, including rent rebates, staffing, orientation, equipment safety, emergency communications, and menus, with corrective actions implemented.
    • 2600.25.dRent rebates
    • 2600.60.aStaff/Support Plan
    • 2600.65.aFS Orientation 1st Day
    • 2600.65.bRights/Abuse 40 Hours
    • 2600.81.bResident Personal Equipment
    • 2600.91Telephone Numbers
    • 2600.101.j6Mirror
    • 2600.162.cMenus Posted
    • 2600.183.fDiscontinued Medications
    • 2600.227.dSupport Plan Medical/Dental
    16 Mar 2022Inspection
    Found that the preadmission screening for a resident did not indicate whether the home could meet the resident's needs. The deficiency was addressed during the review process.
    • Type A55 Pa. Code § 2600.224Preadmission screening must indicate ability to meet needs
    23 Nov 2021Inspection
    Identified no regulatory citations during the inspections.
    09 Sept 2021Inspection
    Found no deficiencies. No regulatory citations were identified from the 09/09/2021 licensing inspection.
    30 Jul 2021Inspection
    Issued a regular license to operate a personal care home for one year.
    06 Jul 2021Inspection
    Found deficiencies related to a slip-risk rug outside the shower, calibration of glucometer, and insulin titration ordering.
    • 2600. 88.a.Surfaces
    • 2600. 185.a.Implement Storage Procedures
    • 2600. 187.d.Follow Prescriber's Orders
    23 Dec 2020Inspection
    Found no deficiencies. No violations were identified.
    01 Jun 2020Inspection
    Issued a regular license renewal for a personal care home, valid through 2021-08-27, and noted that an on-site review would occur within the next year.
    07 May 2019Inspection
    Found multiple deficiencies related to incident reporting timeliness, equipment safety, food safety, and medication storage.
    • 55 Pa. Code § 2600.16.cWritten Incident Report
    • 55 Pa. Code § 2600.81.bWheelchairs, walkers, prosthetic devices and other apparatus used by residents must be clean, in good repair and free of hazards.
    • 55 Pa. Code § 2600.103iOutdated Food Regulations
    • 55 Pa. Code § 2600.185.aImplement Storage Procedures
    06 May 2019Inspection
    Renewed the license to operate the facility. A regular license was issued in response to the renewal application.
    16 May 2018Inspection
    Identified deficiencies included failure to evacuate residents during fire drills in bad weather and incomplete medication administration documentation.
    • Type A55 Pa.Code §2600.165(a)Safe storage, access, security and use of medications and medical equipment
    • Type A55 Pa.Code §2600.187(b)Recording of medication administration information
    • Type A55 Pa.Code §2600.187(b)Recording of medication administration information
    15 May 2018Inspection
    Renewal approved and a certificate of compliance issued to operate the site.
    19 Sept 2017Inspection
    Confirmed the license realignment and update to Certificate of Compliance 227130 following realignment; found no deficiencies.
    20 Jun 2017Inspection
    Investigated a complaint and found deficiencies including failure to post the influenza poster, missing carbon monoxide detector, and exterior doors that did not open freely, affecting safe egress.
    • 2600.18Compliance with applicable laws; influenza poster and CO detector
    • 2600.121(a)Stairways, hallways, doorways, passageways and egress from rooms and from the building must be unlocked and unobstructed
    11 May 2017Inspection
    Issued a certificate of compliance and renewed the license for a personal care home with a capacity of 27.
    22 Jun 2016Inspection
    Investigated deficiencies in administrator training and medication administration, identifying incomplete required training hours for staff and inadequate medication administration training.
    • Type A2600.64(c)Administrator training
    • Type A2600.190Medication administration initial training
    • Type A2600.182(b)Medication administration by staff
    17 May 2016Inspection
    Granted a regular license following renewal; the license certificate was issued.
    20 Jan 2016Inspection
    Investigated a complaint and identified a violation where medication administration records were left on top of a cart in the reception area, accessible to unauthorized individuals.
    • 55 Pa.Code §2600.182(c)Medication administration
    17 Sept 2015Inspection
    Observed a smoke detector malfunction and not repaired within the required 48 hours after activation.
    • Type A55 Pa.Code §2600.130(g)Smoke detector or fire alarm inoperative; repair within 48 hours
    08 Jul 2015Inspection
    Identified two deficiencies: no exit sign at a second-floor living room and improper storage of medications. Follow-up actions were outlined to correct the issues.
    • 55 Pa.Code §2600Exit signs
    • 55 Pa.Code §2600Medication: current prescription, OTC, sample and CAM kept in home
    07 May 2015Inspection
    Issued a certificate of compliance and renewed the license to operate a personal care home.
    29 Jul 2014Inspection
    Found violations of medication handling and recordkeeping, including taking medications out of original containers too early and failing to document administration on the medication records.
    • 2600.183(a)(1)Prescription medications, OTC medications and CAM shall be kept in their original labeled containers and may not be removed more than 2 hours in advance of the scheduled administration
    • 2600.187(a)(13) and (14)Record of medication administration: time and initials
    • 2600.187(a)(13) and (14)Record of medication administration: time and initials
    08 Jul 2014Inspection
    Identified two deficiencies during licensing actions: medical evaluations were not completed timely, and exit doors lacked proper exit signs.
    • 55 Pa.Code § 2600.141(a)(1)REGULATION 55 Pa.Code §2600.141(a)(1)
    • 55 Pa.Code § 2600REGULATION 55 Pa.Code §2600
    16 May 2014Inspection
    Issued a regular license following renewal submission.
    13 Dec 2013Inspection
    Approved a waiver of certain admission and health care requirements with conditions.
    11 Jul 2013Inspection
    Identified several regulatory violations including failure to conduct regular sleeping-hour fire drills, unsafe smoking-area practices, and incorrect medication records and initial assessments.
    • 2600.132(e)Fire drills during sleeping hours
    • 2600.144(c)(1)Proper safeguards for smoking areas
    • 2600.187(a)Medication records and administration
    • 2600.187(a)Medication records and administration
    • 2600.225(a)Initial assessment timing
    09 May 2013Inspection
    Issued a certificate of compliance for the licensed provider to operate at the listed address.
    19 Jul 2012Inspection
    Identified violations in hot water safety, bathroom accessibility, and medication management, indicating multiple deficiencies during the inspection.
    • 2600.89(b)Hot water temperature in areas accessible to residents
    • 2600.102(d)(1)Toilet and bath areas must have grab bars, hand rails or assist bars
    • 2600.185(a)Procedures for safe storage and use of medications and equipment
    • 2600.187(a)Medication record requirements
    • 2600.186(c)Changes in medication must be in writing by the prescriber
    • 2600.188(b)Medication errors must be reported immediately
    08 Mar 2012Inspection
    Identified medication-related deficiencies, including mismatched labels to current orders and a failure to notify a physician about a refused dose.
    • 55 Pa.Code § 2600Medication changes must be made by prescriber
    • 55 Pa.Code § 2600Notify physician of medication changes or refusals

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    Mirador Living is not affiliated with the owner or operator(s) of Eagle Ridge Personal Care Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Eagle Ridge Personal Care Home directly. There is no cost for this service. We are compensated by the community you select.

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