Susan's Victorian Cottage

    111 Hydrangea Ln, Mount Pleasant, PA 15666
    • Assisted Living

    Friendly staff, caring, clean community

    I've had a very good experience here - the staff (Ronelle especially) is friendly and easy to work with, residents receive wonderful, caring attention, and the community is clean, well-kept, home-like, with an appealing menu.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.33·(3)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.5
    • Meals

      4.0
    • Amenities

      4.3
    • Value

      4.3

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    Location

    Map showing location of Susan's Victorian Cottage

    Susan's Victorian Cottage is located at 111 Hydrangea Ln, Mount Pleasant, PA, 15666.

    About Susan's Victorian Cottage

    Susan's Victorian Cottage in Mount Pleasant, PA sat on 1.5 acres of land where residents could enjoy walking paths and a peaceful garden, and those old shared neighborhood homes really carried a kind of home-like feel with furnished rooms, telephones in each room, and both indoor and outdoor common areas where people could gather for activities or just relax. The center offered assisted living, home care, independent living, and memory care options, so seniors got help with daily needs like bathing, dressing, transfers, and medicine management-there were even services for non-ambulatory and high acuity cases, plus incontinence care, all done by experienced staff. Family engagement was important, and residents could join in on social activities, movie nights, and educational programs, find books in the library, or participate in devotional services both onsite and offsite, and there were always community-sponsored and scheduled daily happenings to help everyone stay active and connected. The place followed safety and health rules, used electronic verification for visits, had an emergency alert system, maintained a licensed caregiver-to-senior ratio, and even had comprehensive care management for each resident, including hospice and respite care if needed. Meals were provided in the dining room and residents could choose all-day dining or scheduled meals, with special diets for allergies and diabetes taken into account, and there was help with meal prep, laundry, and housekeeping too, so everything would stay clean and comfortable. Onsite beautician services were available, and transportation and parking made getting to local attractions easier, though sometimes there was a cost for transport, but staff would still help with errands and offer friendly visits for emotional or spiritual support. Amenities included pet-friendly rules, wheelchair accessible showers, Wi-Fi, and a focus on privacy with both independent and shared spaces, while the facility aimed to help older adults keep their independence for as long as possible while getting the support they needed. The community used the "My Adult Behavior," "My Senior Care Hub," "My Adult Home Care," and "My Adult Foster Care" products, kept records safe with a CRM, met inspection requirements, and had a verified license checked each month. Visitors would find a place that focused on clarity, structure, and support, and while Susan's Victorian Cottage is now permanently closed, the center was known for experienced care, a peaceful environment, and simple comforts.

    People often ask...

    Susan's Victorian Cottage offers competitive pricing, with rates starting at a cost of $3,608 per month.

    Susan's Victorian Cottage offers assisted living and board and care.

    The full address for this community is 111 Hydrangea Ln, Mount Pleasant, PA 15666.

    No, Susan's Victorian Cottage does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.

    License number428900
    Facility typeFull
    License classLicensed
    Capacity16 residents
    LicenseeSUSAN JONES
    Care servedPersonal Care Homes
    EffectiveJune 8th, 2026
    ExpiresJune 8th, 2027
    View the official license record

    Inspection Reports

    34

    Reports

    8

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    16

    Years

    11 Sept 2025Inspection
    Found deficiencies in funds accounting, initial assessments, support plans, and discharge practices.
    • 2600.28.fFunds and 30-day refund
    • 2600.225.aAssessment 15 Days
    • 2600.227.aSupport Plan 30 Days
    • 2600.228.hGrounds Discharge/Transfer
    10 Jun 2025Inspection
    Identified multiple deficiencies across contracts, background checks, training, safety equipment, medical evaluations, and record-keeping. The issues related to governance and resident care documentation were observed.
    • 2600.25.cPayment Responsibility
    • Older Adult Protective Services Act (35 P.S. § 10225.101—10225.5102) and 6 Pa. Code Chapter 15Criminal Background Check
    • 2600.65(e)12 Hours Annual Training
    • 2600.65(f)Training Topics
    • 2600.66(a)Staff Training Plan
    • 2600.92Windows
    • 2600.95Furniture and Equipment
    • 2600.102.dGrab/Hand/Assist Bar/Slip-Resistant Surface
    • 2600.141(a)Medical Evaluation
    • 2600.141.b1Annual Medical Evaluation
    • 2600.190.aCompletion Medication Course
    • 2600.191Resident Right to Refuse
    • 2600.225.cAdditional Assessment
    • 2600.251.bRecord Entries Legible
    • 2600.251.cStandardized Forms
    14 Sept 2023Inspection
    Found a failure to report a power outage within 24 hours. This constitutes a violation of incident reporting requirements.
    • 2600.16(c)Incident reporting within 24 hours
    05 Jan 2023Inspection
    Found no deficiencies.
    01 Sept 2022Inspection
    Revoked the certificate and issued a first provisional license to operate while correcting violations.
    • 55 Pa.Code § 2600.25(b)Chapter 2600: Personal Care Homes
    24 May 2022Inspection
    Revoked the certificate of compliance and issued a first provisional license after identified violations.
    • 55 Pa. Code § 2600.25(b)Violation of 55 Pa. Code Chapter 2600, Section 25(b) (Class II)
    20 Jan 2022Inspection
    Found no deficiencies.
    28 Dec 2021Inspection
    Identified no deficiencies during the licensing survey.
    04 Jun 2021Inspection
    Issued a regular license to operate the home and noted that annual onsite inspections would occur, with enforcement if noncompliance is found.
    26 Apr 2021Inspection
    Identified multiple deficiencies in contracts, privacy during medication administration, waste handling, water testing, food storage and temperatures, medical documentation, medication administration training, and assessment forms.
    • 2600.Contract Signatures
    • 2600.Privacy
    • 2600.Trash Outside Home
    • 2600.Testing Non-Public Water
    • 2600.Refrigerator/Freezer Temps
    • 2600.Storing Food
    • 2600.Annual Medical Evaluation
    • 2600.Follow Prescriber's Orders
    • 2600.Completion Medication Course
    • 2600.Positive Interventions
    • 2600.Assessment 15 Days
    • 2600.Standardized Forms
    • 2600.Standardized Forms
    03 Mar 2020Inspection
    A regular license was issued for a Personal Care Home after renewal application.
    17 Dec 2019Inspection
    Determined plan of correction fully implemented; continued compliance required.
    • 2600.65gTraining requirements
    28 Feb 2019Inspection
    Issued a certificate of compliance and renewed the license, allowing up to 16 residents, for the period from 2019-06-09 through 2020-06-09.
    27 Feb 2019Inspection
    Concluded a privacy violation related to a baby monitor in the hallway leading to a staff member's private residence, which could compromise resident privacy.
    • Type A55 Pa.Code §2600.42(s)Right to privacy of self and possessions
    28 Dec 2018Inspection
    Identified violations related to residents' funds being held and not deposited into proper accounts; excess funds were reportedly held for several residents for several months.
    • Type A2600.141(b)(6)Regulation 55 Pa.Code §2600
    19 Nov 2018Inspection
    Identified a violation where the administrator smoked inside an office that was not a designated smoking area.
    • 55 Pa.Code §2600.144(d)Smoking outside of the smoking room is prohibited
    11 Jan 2018Inspection
    Investigated a resident complaint and identified multiple violations related to financial management and general regulatory compliance.
    • 2600.20(b)(1)Financial records — record of financial transactions
    • 2600.20(b)(8)Financial records — itemized accounts to residents
    • 2600.18Compliance with laws and regulations
    02 Nov 2017Inspection
    Multiple deficiencies were found in resident medical evaluations, annual assessments, and care plans, including missing vital signs, blank or illegible sections, and untimely plan updates.
    • Type A55 Pa Code §2600.141(b)(1)A resident shall have a medical evaluation at least annually
    • Type A55 Pa Code §2600.225(c)Additional assessments
    • Type A55 Pa Code §2600.228(h)Plan updates / revisions
    • Type A55 Pa Code §2600.227(c)Medication evaluation / documentation
    20 Oct 2017Inspection
    Investigated and identified violations related to resident telephone access, incomplete initial assessments, and unsigned support plans. Found deficiencies in documentation and plan development.
    • 55 Pa.Code § 2600.42(e)Telephone access and privacy
    • 55 Pa.Code § 2600.225(a)Initial assessment
    • 55 Pa.Code § 2600.227(g)Plan development – signatures
    15 Feb 2017Inspection
    Granted a regular license renewal following renewal application; no violations cited.
    11 Jan 2017Inspection
    Identified multiple deficiencies in safety, emergency preparedness, transportation, and resident-record practices. The findings included a missing first-aid kit in the transport vehicle, emergency procedures not posted, and noncompliant medical evaluation forms.
    • 2600.105(g)(1)Lint removal from lint trap
    • 2600.103(b)Posting of emergency procedures
    • 2600.171(b)(5)First aid kit in transportation vehicle
    • 2600.251(c)Use of standardized forms for resident records
    05 Apr 2016Inspection
    Detected multiple violations including failures to report incidents, lacking a current staff training plan, unsafe safety equipment, incomplete water testing, incomplete fire drills, missing first aid kit in transportation, and incomplete resident records.
    • 2600.64(c)Incident reporting
    • 2600.66(a)Staff Training Plan
    • 2600.86(b)Bathroom Vent
    • 2600.89(c)Well Testing
    • 2600.132(e)Fire Drills
    • 2600.171(b)(5)First Aid Kit in Transportation
    • 2600.252Resident Records
    • 2600.107(d)Written Emergency Procedures
    22 Mar 2016Inspection
    Issued a regular license to operate the facility at 111 Hydrangea Lane, Mt. Pleasant, PA. The license was valid from June 9, 2016 to June 9, 2017.
    13 Feb 2015Inspection
    Renewed the license for a Personal Care Home and issued a regular license after the renewal application.
    12 Aug 2014Inspection
    Issued a revised license to reflect the change in the legal entity name; expiration date remained unchanged.
    07 Mar 2014Inspection
    Identified several regulatory violations involving resident records, medical evaluations, and meal/menu practices.
    • 2600.63(a)First aid/CPR staffing
    • 2600.152Resident records – required information
    • 2600.252Content of resident records (1-26 items)
    • 2600.141(a)(1)Medical evaluations on admission
    28 Feb 2014Inspection
    Granted a certificate of compliance and renewed license for a site with a 16-resident capacity.
    30 Jul 2013Inspection
    Identified no regulatory violations.
    13 Mar 2013Inspection
    The facility was cited for multiple deficiencies, including improper financial recordkeeping, inadequate receipts for cash disbursements, insufficient staff training, inadequate medical evaluations, and several safety and administrative issues.
    • 55 Pa.Code §2600Recordkeeping of resident financial transactions
    • Type A55 Pa.Code §2600.42(q)Written receipts for cash disbursements
    • Type A55 Pa.Code §2600.65(f)Training topics for annual staff training
    • 55 Pa.Code §2600.101(g)Medical evaluations for residents
    • 55 Pa.Code §2600.132(e)Fire drills during sleeping hours
    • 55 Pa.Code §2600.171(b)(5)Transportation – first aid kit
    • 55 Pa.Code §2600.141(a)(1)Annual medical evaluation
    01 Mar 2013Inspection
    Issued a Certificate of Compliance indicating compliance with licensing standards.
    02 Jun 2012Inspection
    Investigated a medication-related complaint and found violations concerning missing medications procedures and staff medication administration training compliance.
    • 55 Pa.Code § 2600.185(a)Procedures for safe storage and accounting for medications
    • 55 Pa.Code § 2600.190(a)Medications administration by trained staff
    01 Apr 2011Inspection
    Investigated found violations related to staff training and fire drill documentation, and administrator training hours were not met.
    • 55 Pa.Code §2600Direct care staff training
    • 55 Pa.Code §2600Fire drills; evacuation records
    • 55 Pa.Code §2600Administrator training requirements
    02 Nov 2010Inspection
    Granted a revised license after space adjustments; no violations were cited.
    07 Jun 2010Inspection
    Identified safety and maintenance deficiencies during the inspection, including loose floor tiles, a locked bathroom, and damaged kitchen surfaces.
    • 55 Pa.Code § 2600Regulation
    • 55 Pa.Code § 2600Regulation
    • 55 Pa.Code § 2600Regulation

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    Mirador Living is not affiliated with the owner or operator(s) of Susan's Victorian Cottage. The information above has not been verified or approved by the owner or operator. For exact information, please contact Susan's Victorian Cottage directly. There is no cost for this service. We are compensated by the community you select.

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