Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Request a Tour
Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Telephone
Wifi
Transportation
Transportation arrangement (medical)
Transportation to doctors appointments
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Small library
Community services
Move-in coordination
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Reviews
4.43·(51)
Overall rating
5
4
3
2
1
Care
4.3
Staff
4.4
Meals
3.9
Amenities
4.0
Value
2.7
Pros
Compassionate, attentive caregiving staff
Dedicated medication technicians and nursing support
Clean, well-maintained interior and grounds
Beautiful outdoor spaces and courtyards
Spacious suites with large bathrooms and kitchenettes
Engaging social and recreational programming
Thoughtfully prepared, nourishing meals
Frequent themed events and live entertainment
Supportive transition services including hospice and therapy
Home-like, welcoming atmosphere
Helpful and accommodating admissions staff
Cons
Inconsistent staffing levels and coverage
Gaps in initial clinical assessment and care-level placement
Unreliable medication-administration processes
Delays in toileting, repositioning, and skin-care responsiveness
Inconsistent meal quality and service continuity
Sanitation and pest-control concerns in some areas
Weak incident-reporting and family communication practices
Unclear billing, fee disclosure, and refund policies
Operational disorganization and scheduling inconsistencies
Variable staff conduct and communication tone
Summary of reviews
Clen-Moore Place presents a mixed but clearly defined pattern: many families describe a clean, attractive campus with engaging programming and genuinely compassionate caregivers, while others describe operational weaknesses that materially affect clinical care and family trust. The facility's physical environment and social offerings are frequently praised—reviewers commonly note well-kept public spaces and courtyards, spacious suites with large bathrooms and kitchenettes, and a broad calendar of activities (music, themed events, outings, and frequent opportunities for socialization). Several comments highlight positive clinical supports such as on-site therapy and hospice coordination and individual staff members who provide attentive, personalized care.
Care quality is an area of divergence. Positive accounts emphasize attentive aides, reliable therapy and hospice linkage, and medication technicians who go above and beyond. However, there are also detailed accounts of inconsistent initial assessments that underestimate care needs, and operational gaps that lead to delayed assistance with toileting and repositioning. At least one account connects a stage 2 pressure wound to such lapses. In addition, reviewers describe variability in medication administration and instances where falls and other clinical events were not consistently communicated to families. Prospective residents should verify the facility's skin-care, repositioning, and medication-administration protocols and ask for documented care-plan examples.
Staffing and management practices show both strengths and weaknesses. Many families praise compassionate, helpful front-line staff and point to individual employees and nurses who provide strong continuity of care and support transition planning. At the same time, reviews indicate inconsistent staffing levels (including thinner weekend coverage), occasional concerns about staff conduct and communication tone, and examples of staff working extended hours to fill gaps. Administrative issues include perceived disorganization around scheduling and paperwork, and instances of poor communication from leadership. Billing and fee transparency are recurring concerns: families cite an upfront community fee, additional charges when care needs escalate, and difficulties obtaining refunds or clear explanations of post-discharge charges. Clarifying all fees and the process for changes in level of care before move-in is advisable.
Dining and activities are generally strengths but show variability. Many reviewers praise thoughtfully prepared, nourishing meals, homemade soups, and special dining events; others describe inconsistent meal quality, portioning, or interruptions to dining service during infection-control periods. Activities programming is a consistent positive—residents frequently mention bingo, live music, socials, and outings. Facility maintenance is frequently noted as good, though isolated maintenance and sanitation concerns are reported (including housekeeping/pad-change practices and pest-control attention in some staff areas). Prospective families should observe meal service and housekeeping operations during a visit.
Overall, experiences at Clen-Moore Place tend to be polarized: numerous families convey confidence and satisfaction with the living environment and many staff, while a subset of accounts point to operational shortcomings that can affect safety, dignity, and financial transparency. For decision-making, recommended steps include touring at different times (including evenings and weekends), requesting written staffing ratios and care-assessment procedures, reviewing skin-care and medication protocols, asking for itemized fee schedules and refund policies, and speaking with current residents or families about incident communication practices and weekend coverage.
Reviews written on Mirador
We have no reviews to show about Clen-Moore Place.
Help other families by writing a review about your experience with this community.
Location
Clen-Moore Place is located at 22 W Clen Moore Blvd, New Castle, PA, 16105.
About Clen-Moore Place
Clen-Moore Place sits in a wooded neighborhood with homes looking out over a courtyard and tall trees, and the place really does have a cozy, supportive feeling to it, as you'll find neighbors and staff around every corner. The community welcomes seniors who need assisted living or memory care, and it's set up so residents can keep their independence but still have support, with a full-time registered nurse on site for 24-hour oversight and personalized care plans for each person-those plans cover help with daily needs like bathing, getting dressed, or managing medicines. Staff here help with more specialized care too, such as incontinence support, diabetes management, and non-ambulatory care, and there's skilled nursing right in the house when it's needed. They've also made sure common areas are comfortable spots indoors for relaxing, and residents can enjoy time outside thanks to private gardens and patios where pets are welcome, and it's not uncommon to see neighbors chatting, gardening, or just unwinding in the fresh air. Clen-Moore Place lets family or friends stay overnight, which can bring comfort, and there's a good schedule of activities every week-things like tai chi, exercise classes, cards, movies, arts, and music, and there are plenty of workshops and church services too for those who want them. Meals get served in the community dining room, with homemade dishes like pot roast and crab cake sandwiches often showing up on the menu, and staff pitch in with housekeeping, laundry for linens, and personal concierge-style help. Apartments come in studio, single, or semi-private, and residents get their own kitchenette, which gives a little more independence; you'll find on-site haircuts, barber visits, and regular transportation provided when you need to get out and about. The place welcomes people over a certain age and is licensed by the state and managed by Senior Lifestyle, which is a company known for standards in quality care. There's no published pricing, but Clen-Moore Place has a record of good feedback from residents and families, plus past awards for their resident satisfaction. The focus stays on helping people live with dignity, feel connected, and enjoy each day with a sense of safety and support.
Senior Lifestyle, founded in 1985 as a family-owned business headquartered in Chicago, Illinois, has grown from its first lakefront community to become one of the nation's leading senior living providers. Operating more than 130 communities across 20+ states from coast to coast, Senior Lifestyle serves nearly 10,000 residents as the 10th largest senior living provider in the United States, with annual revenues reaching $1 billion. The company functions as an owner, operator, and developer of senior living communities, offering services across all market segments from luxury to affordable.
The company provides a comprehensive continuum of care including independent living, assisted living, memory care, and skilled nursing services. Their award-winning "embrace" Memory Care program stands as a cornerstone of their offerings, built on five key principles: Wellness, Enrichment, Challenge, Connection, and Creativity. This research-driven program features specialized initiatives such as Bookmarks (reading support), Essence (multi-sensory experiences), Snapshots (emotional wellness for residents and families), Spark (cognitive stimulation and social engagement), and Thymeless (a garden-to-table dining program). Each component is designed to provide person-centered care that focuses on the individual rather than the disease, ensuring dignity and overall well-being in a supportive environment.
Senior Lifestyle's operational philosophy is guided by their HEART values: Hospitality, Excellence, Appreciation, Respect, and Teamwork. These core values shape every aspect of their approach to serving residents and supporting team members. The company's commitment extends beyond traditional care models, emphasizing connection and inclusion throughout their communities. Their person-centered approach ensures that daily life is filled with joy and serenity, with personalized experiences tailored to each resident's unique needs, preferences, and abilities.
As a pioneer in the senior living industry for nearly four decades, Senior Lifestyle continues to innovate and expand while maintaining its family-owned heritage and commitment to quality care. Their comprehensive wellness approach addresses mind, body, and soul through coordinated programs that promote cognitive stimulation, social engagement, and meaningful moments. This dedication to excellence across luxury, moderate, and affordable segments demonstrates Senior Lifestyle's mission to provide exceptional senior living experiences that enhance quality of life for all residents, regardless of their care needs or economic circumstances.
People often ask...
Clen-Moore Place offers competitive pricing, with rates starting at a cost of $3,440 per month.
Clen-Moore Place offers independent living and assisted living.
There are 32 photos of Clen-Moore Place on Mirador.
The full address for this community is 22 W Clen Moore Blvd, New Castle, PA 16105.
No, Clen-Moore Place does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.
Identified several safety and resident-care deficiencies, including exterior hazards, missing bedside furniture and lighting, evacuation concerns, and incomplete assessments and care plans.
2600Surfaces
2600Exterior - Free of Hazards
2600Bedside Table/Shelf
2600Lighting/Operable Lamp
2600Evacuation
2600Additional Assessment
2600Support Plan Revision
30 Jan 2026Inspection
30 Jan 2026Inspection
Found no deficiencies. License remains active.
26 Aug 2024Inspection
26 Aug 2024Inspection
Identified multiple safety-related deficiencies, including unguarded heat sources, a malfunctioning panic bar, combustible materials stored near a furnace, and an unsafe smoking area placement.
2600Heat Sources
2600Furniture and Equipment
2600Combustible Storage
2600Smoking Area Distance
24 Apr 2024Inspection
24 Apr 2024Inspection
Found a reach-in freezer reading of 45°F, exceeding the required refrigeration temperature.
2600.103fRefrigeration temperatures
09 May 2023Inspection
09 May 2023Inspection
Identified deficiencies in staff background checks and required training topics not completed according to regulations.
2600.51Criminal history checks
2600.65fTraining Topics
2600.65gAnnual Training Content
21 Nov 2022Inspection
21 Nov 2022Inspection
Identified deficiencies related to abuse reporting, incident reporting, staff orientation, and resident assessments.
Found deficiencies related to treatment of residents, including staff speaking to residents in a loud and abrasive manner. Also found incomplete additional assessments for a resident, lacking wander-guard documentation.
2600.42cTreatment of Residents
2600.225cAdditional Assessment
27 Apr 2022Inspection
27 Apr 2022Inspection
Found several deficiencies in resident care, staff training, and medication labeling. Issues related to ADL assistance, dignity in care, background checks, orientation, and quality management were identified.
2600.23aActivities of Daily Living Assistance
2600.26bQuality Management Plan Content
2600.42cTreatment of Residents
2600.51Criminal Background Check
2600.65aFS Orientation 1st Day
2600.65bRights/Abuse 40 Hours
2600.184aResident's Meds Labeled
30 Jun 2021Inspection
30 Jun 2021Inspection
Issued a regular license to operate a personal care home following renewal.
11 May 2021Inspection
11 May 2021Inspection
Found nighttime staffing insufficient to meet residents' mobility needs and to evacuate all residents safely in an emergency.
2600.60(a)Staffing shall be provided to meet the needs of the residents as specified in the resident’s assessment and support plan.
10 Mar 2020Inspection
10 Mar 2020Inspection
Issued a certificate confirming compliance and renewal to operate a personal care home.
17 Sept 2019Inspection
17 Sept 2019Inspection
Found violations of the applicable regulations and required correction by the dates specified.
28 Jun 2019Inspection
28 Jun 2019Inspection
Cited deficiencies under state rules related to personal care services.
08 May 2019Inspection
08 May 2019Inspection
Found no deficiencies.
17 Apr 2019Inspection
17 Apr 2019Inspection
Issued a regular license after renewal; no violations cited.
04 Oct 2018Inspection
04 Oct 2018Inspection
Found privacy breaches in resident records, missing signed acknowledgments for resident rights and procedures, and an incomplete preadmission screening.
55 Pa.Code §2600.41(e)Statement of receipt of resident rights and complaint procedures
55 Pa.Code §2600.17Resident privacy and confidentiality
Granted a regular license and certificate of compliance for a Personal Care Home.
13 Jun 2018Inspection
13 Jun 2018Inspection
Concluded no regulatory violations identified after the inspection. Found compliance with the applicable care-home regulations.
12 Apr 2018Inspection
12 Apr 2018Inspection
An investigation found multiple regulatory violations involving resident rights, incomplete medical documentation, and missing or incomplete care planning documentation.
55 Pa Code § 2600.42(m)Resident's right to leave and return
55 Pa Code § 2600.161(d)Medical evaluation includes the required information
55 Pa Code § 2600.225(a)Initial assessment
55 Pa Code § 2600.227(d)Documentation of services in the resident's plan
06 Oct 2017Inspection
06 Oct 2017Inspection
Inspected for licensing compliance and found deficiencies in resident contract signatures, sanitation, food storage/handling, medication procedures, and resident-record keeping.
Type A2600.26(b)Contract shall be signed by administrator, resident and payer
Type A2600.85(a)Sanitary conditions shall be maintained
Type A2600.103(e)Food served and returned from a plate may not be served again or used in the preparation of other dishes
Type A2600.103(g)Food shall be stored in closed or sealed containers
Type A2600.185(a)Medication/storage procedures must be developed and implemented
Type A2600.251(b)Resident records must be permanent, legible, dated and signed
12 Jul 2017Inspection
12 Jul 2017Inspection
Renewal license to operate a personal care home was granted and a formal certificate issued. An on-site inspection is required within the next twelve months.
23 Feb 2017Inspection
23 Feb 2017Inspection
Investigated an incident in which a staff member insulted a resident during dinner and cited a rule requiring dignity and respect for residents.
2600.42(c)A resident shall be treated with dignity and respect
30 Sept 2016Inspection
30 Sept 2016Inspection
Investigated the staff background check process and found a criminal background check was not completed until after hire.
Type A2600.51; 55 Pa.Code § 2600Criminal history checks and hiring policies
02 Aug 2016Inspection
02 Aug 2016Inspection
Identified neglect/abuse and gaps in resident service planning and staff background checks, along with inadequate staffing documentation.
2600.42(b)A resident may not be neglected, intimidated, physically or verbally abused, mistreated, subjected to corporal punishment or disciplined in any way
2600.227(d)Required documentation in resident's support plan
2600.51Criminal history checks and hiring policies
07 Jul 2016Inspection
07 Jul 2016Inspection
Renewed the operating license for a Personal Care Home and found no violations.
19 May 2016Inspection
19 May 2016Inspection
Investigated an allegation of resident abuse and identified multiple deficiencies related to resident rights, dignity, staff supervision, and staff training.
2600.15(b)Abuse response; plan of supervision or suspension
2600.42(c)Dignity and respect for residents
2600.65(b)Staff orientation and training
2600.227(d)Documentation of services in resident’s plan
18 Mar 2016Inspection
18 Mar 2016Inspection
Identified two deficiencies: unsafe wheelchair equipment and incomplete hospice service documentation in resident care plans.
2600.81(b)Wheelchairs, walkers, prosthetic devices and other apparatus used by residents must be clean, in good repair and free of hazards.
2600.227(d)Documentation of services in the resident's support plan.
26 Jun 2015Inspection
26 Jun 2015Inspection
Determined compliance with state regulations and renewed the regular license for 2015-07-11 to 2016-07-11.
10 Jun 2015Inspection
10 Jun 2015Inspection
Renewed the license and issued a regular license; an onsite inspection will occur within the next twelve months.
13 Jan 2015Inspection
13 Jan 2015Inspection
Identified failures to provide required daily living assistance and to keep resident care plans up to date, with unsafe meal-related practices and inadequate updates to services and supports.
Type A2600.23(a)Assistance with activities of daily living
Type B2600.42(b)Residents' rights; protection from neglect/abuse
c2600.227(c)Plan revisions within 30 days of assessment/changes
d2600.227(d)Documentation of services in the care plan
24 Jun 2014Inspection
24 Jun 2014Inspection
Identified multiple deficiencies related to health, safety, and records during a licensing review, requiring corrections and follow-up actions.
2600.109(b)Rabies vaccination for household pets
2600.162(c)Menus
2600.187(a)Medication administration record
2600.225(a)Initial assessment
2600.272(g)Plan/Review of supports (POC/RSAP) signatures
19 Jun 2014Inspection
19 Jun 2014Inspection
Renewed the license and granted a certificate of compliance.
14 Apr 2014Inspection
14 Apr 2014Inspection
Approved the licensed entity’s name change and issued a new license; expiration remained unchanged.
31 Mar 2014Inspection
31 Mar 2014Inspection
Found no deficiencies.
25 Nov 2013Inspection
25 Nov 2013Inspection
Found violations related to missing FBI clearance for a staff member and incomplete background checks for current staff.
55 Pa.Code §2600.51Criminal history checks and hiring polices
55 Pa.Code §2600.52Hiring, retention and utilization of staff
01 Oct 2013Inspection
01 Oct 2013Inspection
Found no deficiencies.
30 Jul 2013Inspection
30 Jul 2013Inspection
Found no regulatory violations identified.
17 Jun 2013Inspection
17 Jun 2013Inspection
Determined the facility was in substantial compliance with the regulations.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Clen-Moore Place. The information above has not been verified or approved by the owner or operator. For exact information, please contact Clen-Moore Place directly. There is no cost for this service. We are compensated by the community you select.
Are you an owner or operator of Clen-Moore Place?
Claim this listing to receive messages from prospective customers and manage your community page.
