Maple Winds Healthcare and Rehabilitation Center

    4112 Springhill Rd, Portage, Pennsylvania 15946
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Kind professional staff; minor reservation

    I placed my loved one at Maple Winds and have been impressed - kind, professional staff who treat residents like family; nurses, CNAs and top-notch therapists (Lara and Cody) provide attentive, dignified care. Meals are tasty, the building is clean and warm, activities (Dee runs creative programs) are engaging, and communication is excellent. I highly recommend Maple Winds - outstanding staff and services, with only a small reservation keeping it from being perfect.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.19·(31)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.2
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      4.2

    Pros

    • Compassionate nursing and CNA staff
    • Knowledgeable physical and occupational therapy team
    • Engaging and varied activities program
    • Supportive social-work services
    • Tasty, well-prepared meals and pleasant dining room
    • Clean, well-maintained smaller facility with one-on-one feel
    • Proactive and informative administrative/admissions staff
    • Dedicated activities leadership and creative programming
    • Focus on rehabilitation and restoring resident independence

    Cons

    • Inconsistent staff responsiveness and callback practices
    • Gaps in clinical documentation and charting
    • Weaknesses in fall-prevention monitoring and bed-exit oversight
    • Variable continuity and prioritization of clinical needs
    • Staff conduct and communication tone
    • Potential variability in infection-control and safety practices
    • Occasional staff distraction by non-care tasks

    Summary of reviews

    Maple Winds Healthcare and Rehabilitation Center receives consistent praise for its frontline caregiving and therapy services alongside several operational concerns that prospective residents and families should evaluate. Positive feedback centers on compassionate nursing and CNA teams, a knowledgeable PT/OT group that many families credit with restoring independence after procedures, and an active social-work role that supports care coordination. The facility’s smaller scale is repeatedly described as producing a family-like atmosphere and opportunities for one-on-one attention.

    Dining and activities are notable strengths. Reviewers describe tasty, well-presented meals served in an attractive dining room and highlight a broad, optional activities calendar — crafts, bingo, musical performances, and creative programming under dedicated activities leadership. Families also report a straightforward admissions process and proactive administrative staff who can be informative and helpful. Cleanliness and a well-maintained environment are also frequently mentioned.

    Alongside these strengths, a number of caregivers and family members raised operational concerns that suggest areas for due diligence. Communication and responsiveness are uneven in some accounts: callbacks and timely answers to family questions are not consistently reliable. Clinical recordkeeping and chart documentation were specifically cited as inconsistent in certain cases, and there are descriptions implying gaps in fall-prevention practices and monitoring of bed exits. A few reviews described concerns about how clinical needs were prioritized during acute changes in condition, and some referenced troubling incidents relating to staff conduct and communication tone. There are also isolated, serious allegations involving infection and safety that warrant careful inquiry; reviewers flagged concerns following a resident’s death in at least one account.

    For families considering Maple Winds, it is advisable to directly assess staffing levels and handoff procedures, review the facility’s fall-prevention protocols and documentation practices, ask about infection-control policies and recent outcomes, and observe mealtime and activities operations. Balance the strong positive reports about therapy, social work, activities, and a supportive atmosphere against the pattern of communication, documentation, and monitoring concerns described by other families. Those areas are appropriate topics for detailed questions during a tour or meeting with leadership.

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    Medicare Ratings

    3·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Maple Winds Healthcare and Rehabilitation Center

    Maple Winds Healthcare and Rehabilitation Center is located at 4112 Springhill Rd, Portage, Pennsylvania, 15946.

    About Maple Winds Healthcare and Rehabilitation Center

    Maple Winds Healthcare And Rehabilitation Center sits in Spring Hill, PA, and has offered skilled nursing care and rehabilitation since 2017, providing care for folks who need help after an illness, surgery, or hospitalization, so it's a place where you'll find both short-term rehab and long-term care, as well as personal care with Autumn View Personal Care right on the grounds. You'll see at least 50 certified beds, though as of June 2025, only 10 were listed as available, usually serving around 40 residents daily, and some residents might come for memory care or help with daily things like bathing, dressing, and medication. The nurse staffing level is higher than the state average at 4.22 nursing hours per resident every day, they accept Medicare and Medicaid, and they take a variety of health insurance types.

    Residents who need non-ambulatory care get assistance transferring, bathing, dressing, taking their medicine, and eating, and 24-hour supervision is standard, helped along by an emergency alert system all throughout the facility, which is owned by a for-profit LLC with management control partly tied to Ephram Lahasky. Staff work with a range of therapies, offering physical therapy, occupational therapy, speech therapy, swallowing therapy for dysphagia, and specialized help for things like wounds, fractures, and joint replacements, with therapy devices available both in-room and in a spacious therapy area outfitted with parallel bars, weights, steps, and training restrooms to support residents during recovery. There's respite care if a primary caregiver needs a break, and a smooth transition between personal care and skilled nursing if your health needs change.

    Maple Winds has a community dining room, and meal services are set up to handle allergy issues or diabetes diets, plus there's in-room meal delivery when needed, with laundry and housekeeping included so daily chores are handled. You'll find comfortable single and double rooms, often furnished and equipped with telephones, though residents can bring some of their own things to make it feel more like home. The building features common areas such as a garden, walking paths, an arts room, a dining hall, a salon/barber, plus spaces for movie nights and social gatherings.

    Residents can take part in a variety of activities, some led by the community, others organized and run by residents, everything from crafts in the arts room to outings on the walking paths, or getting a trim at the on-site barber, or joining in movie night, and there are regular in-house dental and hearing checkups, X-ray and lab services, and transportation for medical appointments as needed. The care team regularly works with family to set up personalized care plans, supports transfers, medication, wound care, and complex medical needs, and the facility provides a full list of caregiving resources, insurance help, and programming for residents' changing interests and levels of function.

    According to inspection reports, Maple Winds had 54 total deficiencies, with 4 linked to a complaint at the end of 2024, and 3 related specifically to infection-control, showing that care standards meet requirements for correction but still leave room for improvement, particularly on resident rights and safe care practices. The nurse turnover rate is a bit higher than the state average, and the most recent public rating is 2.9 out of 10 reviews, so families may want to consider both the service offerings and the facility's recent history when deciding if it fits their needs. Directions for the center go to 4112 Springhill Rd if folks need a visit.

    People often ask...

    Maple Winds Healthcare and Rehabilitation Center offers assisted living, memory care, and skilled nursing.

    There are 1 photos of Maple Winds Healthcare and Rehabilitation Center on Mirador.

    The full address for this community is 4112 Springhill Rd, Portage, Pennsylvania 15946.

    No, Maple Winds Healthcare and Rehabilitation Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.

    License number333250
    Facility typeFull
    License classLicensed
    Capacity22 residents
    LicenseeMAPLE WINDS HEALTHCARE AND REHABILITATION CENTER LLC
    Care servedPersonal Care Homes
    EffectiveFebruary 18th, 2026
    ExpiresFebruary 18th, 2027
    View the official license record

    Inspection Reports

    15

    Reports

    0

    Type A Citations

    1

    Type B Citations

    0

    Complaints

    9

    Years

    07 Feb 2025Inspection
    Found that a prescription medication was administered by a staff member who was not licensed or trained to administer this type of medication.
    • 2600.182.bPrescription medication administration by staff
    21 Mar 2024Inspection
    Cited multiple deficiencies including missing background checks, incomplete staff orientation, unlocked medications, MAR and glucometer issues, and incorrect insulin administration.
    • Older Adult Protective Services Act (35 P.S. § 10225.101–10225.5102) and 6 Pa. Code Chapter 15Criminal History Checks
    • 6 Pa. Code Chapter 15FS Orientation
    • 6 Pa. Code Chapter 15Meds and Syringes Locked
    • 6 Pa. Code Chapter 15Implement Storage Procedures
    • 6 Pa. Code Chapter 15Follow Prescriber's Orders
    25 Aug 2022Inspection
    Determined that the submitted plan of correction was fully implemented and continued compliance must be maintained.
    20 Dec 2021Inspection
    Found no deficiencies. No regulatory citations were identified.
    22 Jan 2021Inspection
    Issued a regular license following renewal. Found no deficiencies.
    15 Dec 2020Inspection
    Found no deficiencies.
    19 Aug 2020Inspection
    Identified deficiencies related to abuse/neglect and medical documentation during a licensing review. Continued compliance must be maintained.
    • Type B2600.42.b.Abuse
    • 2600.141.a.Medical Evaluation Information
    • 2600.227.d.Support Plan Medical/Dental
    11 Jun 2020Inspection
    Found no deficiencies.
    18 Feb 2020Inspection
    Issued a regular license after confirming compliance with the applicable rules.
    15 Jan 2020Inspection
    Cited deficiencies identified during a survey.
    24 Sept 2019Inspection
    Revoked the license and issued a provisional license after deficiencies were found in resident record audits and related documentation.
    • 2600.141(a)Audit of resident records; medical evaluations; DME forms; and ongoing audits of plans
    15 Apr 2019Inspection
    Approved renewal and issued a regular license.
    19 Jul 2018Inspection
    Investigated a contract-signature issue and found two resident contracts were not signed by the residents; cited violations of signature requirements.
    • 55 Pa.Code §2600Contract shall be signed by administrator and resident
    • 55 Pa.Code §2600.25(b)Contract signature requirement
    15 May 2018Inspection
    Issued a certificate of compliance for the personal care home and found no deficiencies.
    12 Jul 2017Inspection
    Determined substantial compliance with the regulations after a licensing inspection.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Maple Winds Healthcare and Rehabilitation Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Maple Winds Healthcare and Rehabilitation Center directly. There is no cost for this service. We are compensated by the community you select.

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