Feedback about Harrison House is mixed, with clear positives around facility scale, basic services, and location alongside significant operational concerns. On the positive side, families and visitors describe a small, intimate setting with basic dorm-style rooms and an on-site activities program. The location near Scranton and an affiliation with a counseling center are noted advantages for access to community resources. The property features an outdoor yard with a picnic area and a designated smoking area, and the facility provides three daily meals plus snacks and beverages outside meal times.
Care and staff commentary is divided. Positive observations highlight helpful, supportive staff and an environment that can feel well cared for. Contrasting feedback raises concerns about staff training, inconsistent performance, and indications of staffing instability or turnover that could affect continuity of care. Prospective residents should probe staffing ratios, training programs, and turnover history to evaluate how these factors might influence day-to-day care and responsiveness.
Dining and activities show a similar pattern of strengths and weaknesses. The facility maintains a regular meal schedule and availability of snacks and drinks, but there are concerns about meal quality and limited menu appeal. The activity offerings and outdoor spaces provide opportunities for engagement, though the small facility size and basic amenities suggest a more limited program compared with larger communities.
Facility condition and management impressions are inconsistent. Some descriptions emphasize a clean, well-maintained environment, while others cite sanitation and cleanliness concerns in resident and common areas. Operational weaknesses also include limited pet accommodations and constrained visitor parking. The association with a counseling center may be a management strength for behavioral and counseling support, but questions about staff training and turnover indicate areas where management oversight and staffing strategies may warrant further inquiry.
For prospective residents and families: visit more than once, inspect common areas and sample meals, ask management about staff training, turnover rates, and staffing levels, confirm pet policies and parking availability, and review the facility's affiliation with the counseling center to understand available clinical or behavioral supports. These checks will help determine whether Harrison House's small size and basic services match the resident's needs and expectations.
