Compass Post Acute Rehabilitation

    2320 US-378, Conway, SC, 29527
    3.6 · 93 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Chronically understaffed, negligent, caused harm

    I would not recommend this facility. I saw a few kind, hardworking nurses and aides and some helpful therapy, but overall it was chronically understaffed, unresponsive, and negligent-missed/late Parkinson's meds, overmedicating, falls left unattended, poor overnight care, infection/COVID exposure, and inconsistent cleanliness. I felt my loved one was unsafe and suffered serious harm.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.57 · 93 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.7
    • Meals

      3.2
    • Amenities

      3.2
    • Value

      1.3

    Location

    Map showing location of Compass Post Acute Rehabilitation

    About Compass Post Acute Rehabilitation

    Compass Post Acute Rehabilitation, found along US-378 at 2320 Highway 378 in Conway, South Carolina, stands as a 95-bed skilled nursing facility with both private and semi-private rooms, offering state-of-the-art care focused on post-acute rehabilitation and recovery, and the place uses several specialized therapies, including physical, occupational, and speech therapy, all given in-house using both the latest technology and hands-on methods, and the care team includes skilled nurses and in-house physicians who provide 24-hour support for all medical needs, whether someone needs short-term rehab after a hospital stay or long-term care due to serious health issues, and the staff, led by Administrator Raymond Tiller, always seems present for residents. Here, residents have access to programs that mix nursing care with support for social well-being, all aimed at helping people maintain or regain independence, and a packed calendar of social, educational, and entertaining activities helps everyone stay active throughout the day and into the evening, and amenities like nutritious menus, laundry and housekeeping services, and well-kept grounds make the stay more comfortable. There's memory care for those who need it, and each care plan gets shaped in close contact with healthcare providers, families, and residents, so it stays personal and flexible. The facility's close to shopping, restaurants, hospitals, and doctors, which is helpful for both residents and their families, and the site is easy to visit thanks to its location off US-378. Compass Post Acute Rehabilitation has a C+ rating from the BBB with no accreditation there, but Medicare.gov gives the facility a 5-star overall rating. The place has been open since 2016, and its positive, supportive atmosphere stands out in the daily lives of residents, who can always find ways to be engaged, comfortable, and as independent as possible for as long as they need care.

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