Dover Care Center

    537 Spring St, Dover, TN 37058
    • Assisted Living
    • Memory Care
    • Skilled Nursing
    4.5ยท21 reviews

    Compassionate attentive staff; excellent care

    I placed my grandfather here and I'm very pleased - the staff are compassionate, attentive, and hardworking. Communication is clear, activities are engaging, and the quality of care is excellent. Overall a very good community where I feel confident he's well cared for.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.52ยท(21)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.9
    • Meals

      4.5
    • Amenities

      4.5
    • Value

      4.5

    Pros

    • Compassionate, attentive nursing staff
    • Responsive and dedicated caregiving team
    • Clear family communication
    • High-quality clinical care
    • Engaging activity program
    • Friendly and helpful support staff
    • Positive, welcoming atmosphere
    • Strong local reputation
    • Supportive workplace culture

    Cons

    • Pest-control concerns in resident and common areas
    • Cleanliness and maintenance inconsistencies
    • Variable social atmosphere affecting resident morale

    Summary of reviews

    Overall assessment Reviews portray Dover Care Center as a facility where direct care and interpersonal interactions are the primary strengths. Across the summaries, reviewers emphasize compassionate, attentive nursing and support staff and describe clear, effective communication with families. Several comments characterize the clinical care as high quality and convey family satisfaction with how individual residents are treated. Care and staff Care quality is the most consistently positive theme. Reviewers use terms that indicate staff are responsive, dedicated, and hardworking; families and relatives report confidence in nursing and caregiving practices. Management-level communication also receives favorable mention, with staff described as helpful when answering questions and engaging with family members. The facility is also described as a positive place to work, which may contribute to observed continuity and staff engagement. Activities and daily life Activity programming is another noted strength. Reviews mention engaging and well-run activities that contribute to a supportive resident atmosphere. These social and recreational elements appear to be a meaningful part of day-to-day life for residents and are repeatedly cited as a source of satisfaction. Dining, facilities, and maintenance Review summaries include limited specific information about dining services, so conclusions about meal quality and food service are not well supported by the available comments. Facility-level observations are mixed: while many reviewers praise staff and care, at least one summary raises pest-control concerns and others imply occasional cleanliness or maintenance inconsistencies. There are also references to a social atmosphere that can feel low in morale for some residents, suggesting variation between units or shifts in communal life. Management and notable patterns A notable pattern is the predominance of positive feedback focused on staff performance and family communication; negative commentary is sparse, which reduces the visibility of systematic issues but increases the weight of isolated operational concerns when they do appear. The most tangible operational weaknesses are related to pest control, general cleanliness/maintenance reliability, and variability in communal atmosphere. Prospective residents and families should validate current conditions during a visit and ask management about pest-control protocols, housekeeping schedules, and measures the facility uses to support resident social engagement. Bottom line Dover Care Center appears to deliver strong, person-focused care with a consistently praised staff team and active programming. However, the limited negative information that does appear points to facility upkeep and communal-environment variability that merit direct assessment during touring and in discussions with leadership.

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    Medicare Ratings

    3ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Dover Care Center

    Dover Care Center is located at 537 Spring St, Dover, TN, 37058.

    About Dover Care Center

    Dover Care Center sits under the ownership of Medical Rehabilitation Centers, LLC, and has ties with Lexington Health Management, with Walter Watts leading management since February 2023, and the facility is part of Exceptional Living Centers, offering nursing and long-term care as a skilled nursing facility. The Center has 88 certified beds and provides residents with various care types like short-term rehabilitation, long-term chronic care, and hospice care, ensuring round-the-clock supervision and a team that includes certified nurses, licensed medical staff, nursing assistants, and physical therapists focused on individual care. Dover Care Center uses unique names for different services and facilities, and gives residents both private and shared rooms, with private bathrooms, air-conditioning, and options for fully furnished accommodations, while also supplying telephone, internet, cable, and Wi-Fi alongside a 24-hour emergency call system. Residents can expect housekeeping, linen services, meal preparation, medication management, daily activities, help with personal care, mobility support, and transport arrangements for medical visits. The center features post-surgery recovery services, daily recreational activities, and specialized therapy programs-physical, occupational, and speech therapy-tailored for recovery, improved independence, and managing complex medical issues like post-acute respiratory and cardiac needs. Its comprehensive clinical team provides 3.32 nurse hours per resident per day, which is a bit less than the state's average of 3.9 hours, and the nurse turnover rate stands at 47.5%, which is slightly under the state mean. Dover Care Center has short-stay rehab suites with amenities like flat-screen TVs and state-of-the-art therapy equipment, and has structured daily activity plans to encourage engagement and well-being. The facility does have a history of cited deficiencies-15 most recently-including failures to report suspected abuse, neglect, or theft on time, slow response to violations, infection control problems, and safety concerns, with at least one inspection showing a deficiency in infection prevention, and standard inspections have faced delays, with none done in over two years despite rules recommending reviews every 9 to 15 months. Dover Care Center says it puts effort into a culture of caring, aiming for a safe environment with protected areas to help prevent wandering, and works to give each resident a supportive place and a sense of dignity, with personalized care plans and staff trained to respond to changing medical needs. The center holds both Medicare and Medicaid certification and strives to support comfort and safety in simple, homelike surroundings for people with a range of medical and daily living needs.

    People often ask...

    Dover Care Center offers assisted living, memory care, and skilled nursing.

    There are 1 photos of Dover Care Center on Mirador.

    The full address for this community is 537 Spring St, Dover, TN 37058.

    No, Dover Care Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Dover Care Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Dover Care Center directly. There is no cost for this service. We are compensated by the community you select.

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