Brookdale Westlake Hills

    1034 Liberty Park Dr, Austin, TX, 78746
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Warm community; pricey, inconsistent care

    I felt at home here - staff and residents were warm, the apartment was comfortable, meals were excellent, and the activities and therapy programs kept me engaged. Care and maintenance are generally very good, and transitions between independent, assisted and skilled levels are smooth. That said, it's expensive and I saw inconsistent communication and staffing (slow call responses, occasional lapses in nursing/skilled-care, and some billing/management problems). Overall I'd recommend it for active seniors who can afford it, but advise close oversight of medical care and charges.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.11 · 139 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.9
    • Meals

      4.2
    • Amenities

      4.0
    • Value

      2.5

    Location

    Map showing location of Brookdale Westlake Hills

    About Brookdale Westlake Hills

    Brookdale Westlake Hills sits in a quiet neighborhood with landscaped grounds and walking paths, and the place offers several types of care all on one campus, including independent living, assisted living, memory care, skilled nursing, nursing and rehab, and adult day care services, so residents with changing health needs don't have to move far to get the right level of support. The main building includes a spacious living room, themed lounges with fireplaces and big windows, a large dining room with white linens, red napkins, and lots of natural light, plus there's a common lobby, cozy lounges, and a well-stocked convenience shop for snacks and supplies. The community features a gym, a spa-like outdoor pool and hot tub surrounded by lush landscaping, and plenty of outdoor areas so residents can enjoy fresh air while sitting on the patio or walking the paved paths.

    Brookdale Westlake Hills provides suites around 287 to 303 square feet, with living space, closets, and bathrooms, and suites are designed for comfort and accessibility, with wheelchair access, air conditioning, and safety features. Dining choices happen in a social setting, with staff available to help those who need it, and the property is pet-friendly. The community is part of the Brookdale Senior Living network and offers signature programs and events to help people stay active and social, with activities and lifestyle opportunities tailored for all interests.

    There is on-site care coordination by a registered nurse, with personalized help for chronic conditions like diabetes, high blood pressure, or heart failure, as well as annual wellness visits, immunizations, and health screenings, and residents can get infusion services if needed. Brookdale HealthPlus connects the community to nearby clinics, including the Westlake Clinic and others across the area, and the community includes services like memory care for those with Alzheimer's or dementia, plus help for daily living tasks as part of assisted living. Families can get help understanding care options and costs, including information about insurance, Medicaid, Medicare, and veterans benefits. Residents enjoy home-like spaces, reliable safety features, flexible levels of care, and access to support for themselves and their families, and the facility is meant to help people as they age, whether it's for independent living or for extra care, and there's always something happening or someone around if company's desired.

    About Brookdale

    Brookdale Westlake Hills is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

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