St. Giles Nursing and Rehabilitation Center sits at 950 Camino Del Rey Dr in El Paso, Texas, serving seniors from the metropolitan area, Northern Illinois, and Southern Wisconsin, though its main building and focus are in El Paso. The center is part of the Creative Solutions in Healthcare family and operates as a for-profit limited liability company. The team includes an admissions coordinator named Claudia Banda, a director of nursing named Norma Flores, and an administrator named Jennifer Rangel, all working to support residents' diverse health needs with personalized care plans. St. Giles offers skilled nursing, short-term and long-term rehabilitation services, memory care, inpatient care, therapy services (physical, occupational, and speech), and post-acute care, which can help people recover after a hospital stay.
Residents can get help with diabetes management, cardiac care, wound care, medication management, and recovery after strokes or surgeries. The facility also provides services like dialysis, vent care, dentistry, optometry, podiatry, pain management, and nutritional counseling. People with serious illnesses or families needing a short break can find hospice care and respite care available. There are daily engaging activities, religious services, and therapy programs designed to enhance well-being and quality of life. Amenities include air conditioning, wheelchair accessibility, nutritious meals made by culinary staff, transportation, laundry, housekeeping, beauty and barber services, and home-making. The building has parking, restrooms, and accepts credit cards for convenience.
The staff creates a home-like setting, helping residents feel comfortable and supported, and offers advocacy services to help people navigate healthcare decisions. St. Giles has a care assessment quiz for those weighing options, as well as patient advocacy and programs meant to keep families in touch, like an online care portal. Both a family council and resident council are part of the community. The facility is certified for Medicare and Medicaid and features specialized care units and a focus on individualized care. The center has a long-term care quality grade of B-minus, an earlier historical grade of D, but improved to an A-minus on the 2023 inspection. People can find more details on their website or use the contact form and customer care line for help from staff. A long-term care ombudsman is available to help resolve any complaints, and the team continues to look for ways to improve service and support resident wellness. Veteran Affairs services and assisted living options can also be found here, with skilled teams on hand every day.
