Feedback about Sandhills is predominantly critical, with one positive comment describing caring staff under new management. A family questioned the quality of skilled nursing and said a resident was kept on bed rest and unable to attend activities. The family connected the period of immobility with later thrombosis and pneumonia, raising concerns about clinical judgment and monitoring. Another reviewer described a personal-care injury requiring stitches, and a separate account raised concerns about staff training and communication with residents.
Management feedback is mixed. One reviewer criticized the new nursing management, citing diminished professionalism and accountability, while another viewed staff positively under new management. The reviews also describe limited resident participation in activities: bingo was offered daily, but one resident reportedly could not attend. Dining is not meaningfully assessed in the feedback, so food quality and meal service cannot be evaluated from these accounts.
Facility-related concerns include odor and cleanliness issues in hallways, a slippery front entrance when wet, and reports of a snake entering a resident’s room. Together, these accounts raise questions about housekeeping and environmental safety, though they do not establish how common these conditions are. The convenient community location was a clear benefit for one family. Overall, the reviews point to substantial concerns about care, staff conduct, and safety alongside limited positive feedback about staff and location.
