Total Loving Care

    23370 Johnson Rd, New Caney, TX 77357
    • Assisted Living

    Caring clean dementia home, recommended

    I placed my aunt here and I'm very pleased. The owner is wonderful and responsive, the staff are caring, compassionate and knowledgeable, and the home is clean and home-like with good dementia-focused care, an on-site RN, balanced meals and activities. Residents seem happy and well cared for - I'd gladly recommend it.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.73·(22)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.9
    • Staff

      4.9
    • Meals

      4.0
    • Amenities

      3.0
    • Value

      3.5

    Pros

    • clean, odor-free environment
    • compassionate and knowledgeable staff
    • dementia/memory-care specialization
    • on-site registered nurse and clinical oversight
    • responsive, involved ownership and management
    • home-like interior and well-kept common areas
    • respectful and patient caregiving interactions
    • nutritious meals prepared in an on-site kitchen
    • engaging daily activities and social programming
    • personable activity director
    • acceptance of residents with higher behavioral needs
    • perceived good value for level of care
    • consistently positive family and resident satisfaction

    Cons

    • poorly maintained and underused outdoor spaces
    • safety hazards in common areas (blocked egress, slippery floors)
    • crowded room configurations with shared bathrooms
    • limited outdoor seating and shelter from weather
    • potential affordability concerns

    Summary of reviews

    Overall impression: The facility receives consistent praise for cleanliness, a home-like interior, and strong interpersonal care. Families and residents commonly describe staff as compassionate, respectful, and knowledgeable, and many highlight the facility's dementia/memory-care focus and the presence of on-site clinical oversight such as a registered nurse. Ownership and management are frequently noted as responsive and engaged, which families link to positive outcomes and timely handling of medications and services.

    Care quality and staff: Reviewers emphasize caring, attentive caregiving and emotional support for residents. Staff are described as patient, conscientious, and able to assist residents through transitions; there are multiple mentions of staff helping residents adjust and treating residents with dignity. The facility is also noted for accepting residents with behavioral challenges, and families valued that capability. Clinical supports (on-site RN, responsive physician interactions) and reliable medication/service delivery were cited as strengths.

    Dining and activities: Meals are prepared in an on-site kitchen and are generally described as nutritious; comments about taste range from favorable to acceptable, so satisfaction with dining may vary by personal preference. Activity programming appears active and socially oriented — daily activities, outdoor programs, and a personable activity director were highlighted as contributors to engagement, especially for residents with memory-care needs.

    Facilities and safety: The interior is repeatedly described as very clean and well-maintained, supporting a comfortable, home-like atmosphere. However, several operational concerns appear around the physical plant: outdoor spaces are described as poorly maintained or underused (overgrown grass, limited seating, uncovered patios), and reviewers noted safety-related issues such as blocked hallways and slippery floors. Room configuration is another consistent operational limitation — some rooms are set up for three occupants with shared bathrooms, which reduces privacy and may not suit every resident's needs.

    Management and notable patterns: Management and ownership receive frequent positive mention for responsiveness and direct involvement; many families felt heard and well-informed. The most consistent strengths are cleanliness, compassionate staff, dementia-specific programming, and an engaged owner/management team. The most recurrent operational weaknesses are outdoor-area maintenance, certain physical-safety risks in common spaces, and limited private-room availability. A few families referenced cost as a concern when evaluating fit.

    Recommendation guidance: For families seeking dementia-focused, compassionate care with visible clinical oversight, this facility appears to deliver consistent strengths in staffing, cleanliness, and programming. Prospective residents and families should tour both interior and exterior spaces, ask about current outdoor-maintenance plans, review room configurations and bathroom sharing, and inquire about safety protocols for common-area hazards and pricing/fee structure to assess fit for their needs.

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    Location

    Map showing location of Total Loving Care

    Total Loving Care is located at 23370 Johnson Rd, New Caney, TX, 77357.

    About Total Loving Care

    Total Loving Care is a licensed assisted living and memory care home nestled in the quiet, peaceful subdivision of New Caney, Texas. Surrounded by beautiful trees and a wooded country environment, this facility is designed to provide residents with a secure and comfortable place to call home. Total Loving Care operates with a vision of delivering quality support to those aging with disabilities, Alzheimer's disease, other forms of memory impairment, and various disease processes. The home’s mission is grounded in serving every individual with love, compassion, dignity, and respect.

    The setting at Total Loving Care is thoughtfully designed to feel like a real home, rather than an institution. With a brick exterior and warm, inviting interiors, residents can enjoy an environment filled with care and affection. Staff members work diligently to develop meaningful personal relationships with each resident, as well as with their families, ensuring a sense of familiarity and belonging. This commitment to individual attention means every resident receives tailor-made care to match their specific needs.

    To foster safety and peace of mind, Total Loving Care is equipped with a state-of-the-art alarm and security system, reliable fire alarms, and a full sprinkler system. The staff includes a Family Nurse Practitioner who is available on call around the clock, as well as visiting physicians and well-trained care assistants. All team members are CPR certified, contributing to the overall sense of security for residents and their families. In addition, the facility maintains detailed evacuation plans in case of emergencies, further reinforcing the safe environment.

    Total Loving Care specializes in support for frail elderly individuals and those with Alzheimer’s or other dementia-related illnesses. The community is well prepared to care for residents who may be wanderers, thanks to its secured environment. Residents have access to a variety of amenities such as complimentary cable television and participate in engaging activities like memory care bingo and twice-weekly outings for those able to join. The philosophy of companionship and “age in place” guides the approach to daily living, enriching the experience of every community member.

    The future for Total Loving Care remains promising, with plans underway to expand with a fourth location. Each aspect of the facility, from the wooded views outside to the compassionate care within, reflects a deep-rooted commitment to providing a home filled with warmth, safety, and personal attention. At Total Loving Care, residents are not just clients; they are family, cherished and supported every step of the way.

    People often ask...

    Total Loving Care offers competitive pricing, with rates starting at a cost of $3,303 per month.

    Total Loving Care offers assisted living and board and care.

    The full address for this community is 23370 Johnson Rd, New Caney, TX 77357.

    No, Total Loving Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Texas, the Health & Human Services Commission licenses assisted living and long-term care facilities, conducting health and life-safety visits and complaint investigations.

    License number001cv00000RqHgBAAV
    StatusActive
    Facility typeAssisted Living Facility (type B)
    License classLicensed
    Capacity12 residents
    LicenseeTotal Loving Care, Inc.
    Care servedType B
    Special certificationAlzheimer's Certified
    View the official license record

    Inspection Reports

    1

    Reports

    8

    Citations

    0

    Complaints

    7

    Years

    03 Dec 2019Life Safety
    Identified multiple deficiencies related to fire safety, building plans, privacy, and safety systems.
    • Life Safty Code
    • Life Safty Code
    • Life Safty Code
    • Life Safty Code
    • Life Safty Code
    • Life Safty Code
    • Life Safty Code
    • Life Safty Code

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Total Loving Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Total Loving Care directly. There is no cost for this service. We are compensated by the community you select.

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