Overall, reviews are predominantly positive about Sienna Nursing and Rehabilitation. Families describe residents as well cared for, and several mention helpful nursing and rehabilitation services, including therapy that supported a return home. Staff are frequently characterized as caring, attentive, and respectful. Families also describe administration as approachable and say questions and care concerns are generally addressed promptly. One family noted staff turnover but remained positive about the care and attention provided.
Dining is a consistent strength in the favorable reviews. Residents and families describe the food as good, appealing, and thoughtfully prepared; one family also appreciated holiday dinners that included relatives. Activities appear frequent and varied, with bingo, games, parties, group events, and recreation cited as ways residents stay engaged. Reviewers also describe a friendly, active atmosphere and positive staff interaction with residents.
The building is often described as clean, well-maintained, and recently remodeled, with a pleasant environment. One reviewer gave a contrasting assessment, raising cleanliness and odor-control concerns. Shared rooms are standard in the accounts provided; one family described a room as somewhat small but adequately furnished. A prospective family also praised the facility’s location and the residents’ apparent sociability.
There are some concerns to explore directly when evaluating the facility. One family wanted more physical therapy than their relative was receiving, despite other positive therapy feedback. One reviewer raised concerns about staff expertise and supervision for residents with dementia, alleging that residents were kept behind closed doors. Another expressed concern about injuries and skin-integrity issues. A separate reviewer described difficulty reaching the facility by phone and raised concerns about resident-to-caller communication. These critical comments contrast with the generally favorable accounts, so prospective families may wish to ask about dementia-care practices, supervision, skin-integrity monitoring, therapy schedules, staffing, and how calls and concerns are handled.
