Heritage Hall Lexington

    205 Houston St, East Lexington, VA, 24450
    4.6 · 29 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate care, alarming hygiene problems

    I had a mixed experience. The CNAs, RNs and therapists were compassionate, responsive and gave excellent rehab-lots of activities, open visitation and Medicaid acceptance provided real peace of mind. But the facility felt very hospital-like, rooms were tiny/outdated, and I witnessed troubling infection-control and cleanliness issues (old blood, urine in halls, dirty linen carts), plus poor admin bed policies and occasional delayed or unresponsive care/illness notification.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.59 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.6
    • Staff

      4.6
    • Meals

      2.5
    • Amenities

      2.0
    • Value

      4.6

    Location

    Map showing location of Heritage Hall Lexington

    About Heritage Hall Lexington

    Heritage Hall Lexington sits in Lexington, VA and has a skilled nursing facility, sometimes called an NFS, with 8 beds, which means it's a smaller building where folks who need skilled nursing or intermediate care can stay, especially those who are frail and truly need daily nursing help because they can't do much on their own anymore; you'll also find short-term rehabilitation for those who need a place to recover after a hospital stay before heading back home, and they've got services managed by a Senior Living Counselor who helps organize things for residents, while their "PurpleDoorFinders" service steps in to help people navigate the facility or resources. The place provides updates and important resources for people living there now and those thinking about moving in, and there's a management team who makes sure the community info stays fresh, so if something big changes, folks find out about it, while the privacy policy and community terms go over how people's details get handled. They don't have a lot of in-depth information right now about Heritage Hall Lexington, but you can look them up in the Facility Locator if you're searching for care providers in Virginia, and they're part of the Virginia Center for Assisted Living. People who like to check in online or want to see basic updates can find their Facebook page or use Meta platforms like Facebook, Instagram, or Messenger, which lets families or friends see what's going on at the facility if they're far away or trying to keep in touch.

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