New Hope Senior Care

    20912 118th Pl SE, Kent, WA 98031
    • Assisted Living
    • Memory Care

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    Reviews

    5.00·(8)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • Compassionate, attentive caregiving staff
    • Receptive, feedback-oriented team
    • Clean, spotless facility
    • Safe and healthy environment
    • Bright, peaceful interior spaces
    • Family-oriented atmosphere
    • Home-style, delicious meals
    • Owner-engaged management

    Cons

    • Expectation of active family involvement in care
    • Owner-dependent operational continuity
    • Limited visible evidence of specialized clinical or therapy programs
    • Limited information about structured activity programming

    Summary of reviews

    Reviews portray New Hope Senior Care as a small, family-focused residence with a strong emphasis on personalized, hospitality-style service. The most consistent positives relate to direct caregiving: staff are described as attentive, kind, and professional, and the team is characterized as receptive to feedback. Families and visitors repeatedly note that residents’ basic needs are met and that the overall impression is one of improved care when compared with other settings.

    Facility conditions and the physical environment are another consistent strength. Multiple descriptions use terms such as spotless, very clean, safe, healthy, bright, and peaceful. These comments suggest an operational priority on cleanliness, order, and a comfortable atmosphere, which contributes to a homelike presentation. Dining is likewise highlighted positively — meals are described as delicious and hospitality as excellent, indicating a focus on meal quality and resident dining experience.

    Management at the facility appears to be hands-on; the owner is named and praised in reviews, and staff responsiveness is noted. That ownership engagement can be an asset for families seeking direct lines of communication, but it also implies a potential continuity risk if operations rely heavily on specific individuals. Reviewers also indicate an expectation of family involvement in care and communication, which some families may appreciate and others may find demanding.

    Less information is available in the reviews about structured therapeutic services and activity programming. There is little explicit commentary on clinical oversight, rehabilitation/therapy offerings, or a robust calendar of recreational activities, so prospective families should confirm those particulars when evaluating placement. In summary, New Hope Senior Care projects a well-maintained, relationship-oriented environment with strong attention to cleanliness and hospitality; prospective residents and families should verify clinical-service scope, activity schedules, and the facility’s approach to family participation and management continuity during their tour.

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    Location

    New Hope Senior Care is located at 20912 118th Pl SE, Kent, WA, 98031.

    About New Hope Senior Care

    New Hope Senior Care, sitting quietly in Kent, WA at 20912 118th Pl SE, is a small adult family home that houses up to 6 residents in private rooms with private baths, offering the sort of relaxed and homey environment a lot of people seem to prefer over larger, more crowded facilities, and you can see the owners, Tesfaye Zewdu and Hiwotie Eneyew, BSN, run the place with a real focus on kindness, organization, and working closely with families. The staff stays on site and alert 24 hours a day-you'll always see someone ready to help with personal care needs like bathing, grooming, walking, and medication reminders, and there's always an RN on call plus regular visits from a doctor to help if something unexpected happens. Seniors here get help tailored to what they need each day, including assisted living, memory care, and special attention for dementia or Alzheimer's, and there's good support for residents living with developmental or mental health concerns.

    Residents eat home-cooked meals and snacks in a dining area or family room that's bright, cheerful, and full of natural light, and people with kosher diets or special dietary concerns will get what suits them best, plus meals focus on being nutritious. The group offers both independent and assisted living arrangements, supporting seniors who want to age in place with support for things like blood glucose checks, wound management, and occupational or physical therapy if it's needed, and those using wheelchairs or walkers will find everything is accessible. Daily life has outings into the community as well as on-site games, arts and crafts, tea time, movies, and religious services, so folks don't sit alone if they don't want to, and there are gardens and accessible outdoor spaces for anyone who likes the fresh air.

    There's a strong sense of safety here-alarm systems, secure grounds for Alzheimer's or dementia, emergency call buttons in every room-and the facility follows state licensing rules strictly, only accepting male residents but caring for women, with a good record keeping residents healthy, active, and happy, according to those who've left reviews. Residents can use internet and telephone services, watch cable or satellite TV, and visitors can drop by from 9:00 am to 8:00 pm. The home stays close to Valley Medical Hospital and the freeway in case of emergency or doctor's visits, and there's free transportation for appointments or community trips, which makes things easier. Housekeeping, laundry, maintenance, and beautician services are included, and people can even bring pets if that's important. While the place may not be fancy, it's quiet, friendly, and focused on dignity, respect, and real compassion, with care plans made for each resident and the hope that everyone feels comfortable and cared for in a real home, not an institution.

    People often ask...

    New Hope Senior Care offers assisted living, memory care, and board and care.

    There are 22 photos of New Hope Senior Care on Mirador.

    The full address for this community is 20912 118th Pl SE, Kent, WA 98031.

    No, New Hope Senior Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Washington, the Department of Social & Health Services licenses assisted living and adult family homes, publishing inspection, investigation, and fire-safety reports.

    License number756609
    StatusOp
    Facility typeAdult Family Home
    Capacity6 residents
    Special certificationMental Health, Dementia
    View the official license record

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of New Hope Senior Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact New Hope Senior Care directly. There is no cost for this service. We are compensated by the community you select.

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