Tender Heart Home Care Inc

4438 Chestnut Rd, Charleston, WV 25309

Assisted Living

Phenomenal personal care, loving staff

I'm very pleased with the loving, devoted staff - personal care is phenomenal and the home-like, family atmosphere keeps residents involved in daily life; the facilities are well-kept and I would recommend this community.

Loved one of resident

Jul 2026

Reviews

4.60·(5)

Overall rating

Care
5.0
Staff
5.0
Meals
4.6
Amenities
4.0
Value
4.6

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Location

Tender Heart Home Care Inc is located at 4438 Chestnut Rd, Charleston, WV, 25309.

People often ask...

Tender Heart Home Care Inc offers assisted living.

There are 1 photos of Tender Heart Home Care Inc on Mirador.

The full address for this community is 4438 Chestnut Rd, Charleston, WV 25309.

No, Tender Heart Home Care Inc does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Safety & Compliance

In West Virginia, the Office of Health Facility Licensure & Certification licenses care facilities, conducting health and life-safety surveys, complaint investigations, and revisits.

License number	2097
Status	Closed - Owner
Facility type	Residential Board and Care Home
Capacity	8 residents
Licensee	Tender Heart Home Care Ii

View the official license record

Inspection Reports

Reports

Type A Citations

Type B Citations

Complaints

Years

25 Apr 2001Licensure		25 Apr 2001Licensure Identified missing drug administration documentation and missing signature initials on MARs for multiple residents. Found several missed doses recorded and lacking staff signatures across several months. 64CSR65-8.5.d.MEDICATIONS
27 Nov 2000Life Safety		27 Nov 2000Life Safety Found numerous deficiencies across fire safety, emergency preparedness, accessibility, sanitation, toxin storage, and bathroom safety. 64CSR65-10.1FIRE SAFETY 64CSR65-10.2.a.DISASTER & EMERGENCY PREPAREDNESS Type B64CSR65-11.1.b.LIFE SAFETY AND CONSTRUCTION 64CSR65-11.2.g.SANITATION 64CSR65-11.3.e.GENERAL LIVING ENVIRONMENT 64CSR65-11.6.c.TOILET AND BATHING FACILITIES
06 Nov 2000Life Safety		06 Nov 2000Life Safety Identified ongoing accessibility and sanitation deficiencies with repeat citations; some corrections completed but overall noncompliance remained. Type A64CSR65-11.1.b.LIFE SAFETY AND CONSTRUCTION - Accessibility for individuals with a physical disability 64CSR65-11.2.g.SANITATION - Maintenance and overall cleanliness
31 Jul 2000Life Safety		31 Jul 2000Life Safety Found deficiencies in accessibility and sanitation, with repeat items not corrected from prior surveys. 64 CSR 65-11.1.b.LIFE SAFETY AND CONSTRUCTION 64 CSR 65-11.2.g.SANITATION
10 Apr 2000Life Safety		10 Apr 2000Life Safety Observed significant deficiencies in fire safety, accessibility, sanitation, and the general living environment, including lack of occupancy permit. These findings indicate violations of state requirements. 64CSR65-10.1FIRE SAFETY 64CSR65-11.1.b.LIFE SAFETY AND CONSTRUCTION 64CSR65-11.2.g.SANITATION 64CSR65-11.3.e.GENERAL LIVING ENVIRONMENT

Disclaimer

Mirador Living is not affiliated with the owner or operator(s) of Tender Heart Home Care Inc. The information above has not been verified or approved by the owner or operator. For exact information, please contact Tender Heart Home Care Inc directly. There is no cost for this service. We are compensated by the community you select.

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