Good Shepherd Nursing Home

    159 Edgington Ln, Wheeling, WV 26003
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Beautiful, compassionate dementia care facility

    I chose this facility for my mother-in-law and I'm very grateful - a beautiful, very clean place with a lovely chapel and reverent Mass. The staff (nurses, CNAs and chaplain) are kind, well-trained and compassionate, provide excellent dementia care, attentive dining and outdoor access. It was the right choice; we felt cared for and I highly recommend it.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.26·(90)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.3
    • Meals

      3.3
    • Amenities

      4.3
    • Value

      4.3

    Pros

    • Compassionate, dementia-experienced caregiving staff
    • Professional nursing and CNA teams
    • Dedicated staff who assist with equipment and family training
    • Generally clean and well-maintained common areas
    • High-quality dining service and pleasant dining environment
    • On-site chapel and organized spiritual/religious services
    • Accessible location with free parking
    • Outdoor access and seasonal dining décor that support resident well-being
    • Person-centered, sensitive end-of-life care noted by families
    • Positive family-facing communication and staff responsiveness in many cases

    Cons

    • Chronic understaffing and elevated staff turnover
    • Delays in responding to resident needs and inconsistent care rounds
    • Medication-administration and documentation gaps
    • Inconsistent rehabilitation/therapy continuity
    • Limited or inconsistent activity programming and social engagement
    • Gaps in security and resident supervision
    • Inadequate personal-property safeguards
    • Aging building with maintenance and infrastructure deficits
    • Sanitation and odor concerns in some areas
    • Inconsistent administrative leadership and communication

    Summary of reviews

    The reviews present a mixed but informative picture of Good Shepherd Nursing Home. Many families and visitors emphasize the strengths of the caregiving teams: staff are frequently described as compassionate, well trained in dementia care, and professional. Nursing personnel and CNAs receive consistent praise for sensitive, person-centered interactions, and multiple accounts highlight staff willingness to assist with equipment, family training, and end-of-life support. The facility’s chapel and spiritual services are repeatedly mentioned as a valued resource, and the dining program and dining-room atmosphere receive favorable comments. The site’s accessibility and free parking, along with pleasant outdoor access and seasonal décor, are additional practical and quality-of-life positives.

    At the same time, there are recurring operational concerns that prospective families should evaluate. Staffing levels and staff turnover are commonly cited as ongoing challenges; reviewers describe slow or delayed responses to call lights and rounds, which are associated with inconsistent daily care. Several comments indicate gaps in medication administration practices and documentation processes that could raise safety risks if not addressed. Rehabilitation services also appear to lack continuity in some cases, and activity programming is described as variable — ranging from meaningful social connections and visits to reports of limited or absent scheduled activities.

    Facility condition and safety are another notable pattern. While many common areas are described as clean and well maintained, other reviewers note sanitation and odor concerns in certain areas and point to aging infrastructure (for example, missing doors or older building features) that may require attention. Security and supervision concerns are raised through mentions of ineffective security measures and missing personal belongings; these statements suggest weaknesses in property controls and resident supervision rather than isolated interpersonal issues. Administrative consistency is mixed: some families praise management and staff coordination, while others cite poor administration, miscommunication, and care-continuity problems that led to transfers or dissatisfaction.

    Practical takeaways for prospective residents and families: confirm current staffing ratios and turnover statistics, observe care-staff interactions across different shifts, ask for details about medication administration and documentation practices, review activity schedules and therapy continuity, and inquire about property-safeguarding and security procedures. Also inspect physical areas for maintenance and sanitation standards and speak with the chapel/chaplain or volunteer coordinators if spiritual programming is important. Overall, Good Shepherd demonstrates notable strengths in compassionate, dementia-capable caregiving and spiritual support, but operational and infrastructural challenges deserve direct inquiry before placement decisions.

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    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Good Shepherd Nursing Home

    Good Shepherd Nursing Home is located at 159 Edgington Ln, Wheeling, WV, 26003.

    About Good Shepherd Nursing Home

    Good Shepherd Nursing Home in Wheeling, West Virginia, is a large, church-related, non-profit facility offering a wide range of care for seniors, and while it's called a nursing home, there's more here than beds and wheelchairs because you've got everything from truly independent apartments for folks over 55, like the Clara Welty & Bertha Welty Apartments, Braddock Apartments, and Welty TownHomes, who live on their own and don't need help, all the way to rooms for people needing round-the-clock nursing care-so you see the whole Welty family continuum of care under one umbrella, and they handle independent living, assisted living, skilled nursing, and memory care for those with dementia or Alzheimer's. There's a focus on outstanding care with nurses, licensed practical nurses, certified nursing assistants, social workers, therapists, and care staff on site 24 hours, so whether someone needs help with bathing, dressing, medications, wound care, or more intensive nursing, someone's around, and there's registered staff for therapy too, covering physical, occupational, and speech therapy five days a week with both inpatient and outpatient services, plus special therapies for mental health, rehabilitation, swallowing issues, and more if it's needed. The staff keep the building clean, and the rooms come either private or semi-private with restrooms and heating and air conditioning, adding a little comfort, and the place doesn't forget human dignity either, because you can bring some favorite clothes, décor, and your own personal care items, though you shouldn't lug in valuables or big heavy things since it's easy to lose or damage something in a busy place. The dining services are thoughtful-chefs and dietitians work together for meals made to fit each resident's needs or preferences, with fresh meals and nutritious ingredients, and it always smells good near the kitchen; plus, there's a full-time dietitian and trained food service teams. There are plenty of recreational activities, arts and crafts, programs for education, movies, outings, games, courtyard socials, candlelight dinners, and daily events such as bingo, painting, and exercise-plus, you'll find birthday parties, festive celebration dinners, religious services, and other gatherings in a lively activities room that families can also reserve for private celebrations. They've got a regular schedule of Protestant worship with local ministers, daily Mass in a large chapel, a chaplain, and special quarterly anointing of the sick for residents wanting spiritual care, and pet visits are allowed as long as the animal has up-to-date shots and sticks to the activities room. There's pharmacy services from WVU Medicine Wheeling Hospital and even transportation vans, so getting to appointments or events isn't a hassle, and for health and safety, they have handicap accessibility, fire sprinklers, and security features throughout the property. The community is well-kept, with well-groomed courtyards and gardens, and there are extras like WiFi, a salon/barbershop, guest parking, and laundry facilities, and rooms have things like kitchenettes, cable TV, washers and dryers, and regular housekeeping. Social workers pay close attention to resident welfare and coordinate with nurses for care plans and new move-ins; they run assessments for each person, tailoring support-so if help with bathing, dressing, or medication is needed, they'll set it up, and if someone can be mostly independent, the services scale back. The facility provides skilled and long-term care, rehabilitation, wound care, podiatry, occupational therapy, mental health services, nutritional counseling, pharmacy care, and more specialized services as needed, plus wheelchair-accessible vans for transportation. For over a decade, Good Shepherd Nursing Home has maintained a five-star rating from the federal government, an A+ in inspections, and top quality ratings in long-term, short-term, and nurse quality areas, which is something they're proud of-along with West Virginia's only SHARP Award from OSHA for safe and healthy workplaces-and they do accept both Medicare and Medicaid. Folks have voted Good Shepherd "Best Nursing Home" in the Ohio Valley, and even though there's no Resident Council or Family Council, the continued top ratings and happy residents carry some weight. You can bring some familiar items from home, like photos and small electronics, but it's better to leave irreplaceable things behind because moving is always a little unpredictable. For those living on the property, there are lots of opportunities for social events, organized trips out to malls, parks, sports, or holiday lights, knitting and crocheting circles, books and magazines, and even regular entertainment. Nursing care comes at all times, so if an emergency arises, someone's right there, and because the staff put dignity at the forefront and work as a team, care feels personal, and residents aren't just a number rolling through the system. While it isn't a Continuing Care Retirement Community (CCRC) and there isn't a formal Resident or Family Council, people looking for different levels of care in one spot, a faith-based focus, high cleanliness standards, daily activities, and a careful approach to nutrition and health can find something suitable here.

    People often ask...

    Good Shepherd Nursing Home offers assisted living, memory care, and skilled nursing.

    There are 2 photos of Good Shepherd Nursing Home on Mirador.

    The full address for this community is 159 Edgington Ln, Wheeling, WV 26003.

    No, Good Shepherd Nursing Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Good Shepherd Nursing Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Good Shepherd Nursing Home directly. There is no cost for this service. We are compensated by the community you select.

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