Good Shepherd Nursing Home

    159 Edgington Ln, Wheeling, WV 26003
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.22·(91)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.3
    • Meals

      2.8
    • Amenities

      4.3
    • Value

      4.2

    Pros

    • Compassionate, well-trained nursing staff
    • Dementia-care expertise and specialized support
    • Attentive CNAs and hands-on caregiving
    • Clean, well-maintained interior spaces
    • Quality dining service and seasonally decorated dining room
    • Welcoming chapel and regular spiritual services
    • Accessible location with free parking
    • Outdoor access and areas for sunlight
    • Helpful staff assistance with equipment and family training
    • Professional and pleasant front-desk and reception staff
    • Overall respectful, sensitive end-of-life support
    • Positive resident social connections and community feel

    Cons

    • Chronic understaffing and staffing shortages
    • High staff turnover
    • Inconsistent responsiveness and delayed care rounds
    • Gaps in medication-administration and reporting processes
    • Inadequate personal-property and security safeguards
    • Aging facility infrastructure and room-privacy deficits
    • Weak behavioral-safety management for residents with challenging behaviors
    • Inconsistent activity programming and limited engagement offerings
    • Intermittent cleanliness and odor concerns in some areas
    • Leadership and communication shortcomings in administration

    Summary of reviews

    Overall impressions of Good Shepherd Nursing Home are mixed, with strong praise for frontline caregivers and notable operational weaknesses. Many families and visitors described staff as compassionate, professional, and skilled—particularly in dementia care and end-of-life support—highlighting attentive CNAs, helpful nursing staff, and personalized assistance such as equipment training for families. Reviewers also frequently commended the facility’s cleanliness in many areas, the presence of an attractive chapel and spiritual programming, accessible location with free parking, and pleasant dining spaces that are sometimes decorated seasonally.

    At the same time, a consistent pattern of operational concerns emerges. Staffing levels and continuity are a recurrent issue: reviewers cited chronic understaffing, frequent turnover, and slow responses during rounds, which translate into delays in attending to resident needs. These staffing pressures are linked to gaps in medication-administration and reporting processes and to inconsistent activity programming that leaves some residents with limited engagement. Several comments point to weaknesses in how the facility secures personal belongings and manages resident property, creating family concern about missing items.

    Facility condition and safety are additional areas of divergence. While many found the interior well maintained, others described aging infrastructure, room-privacy deficits, and odor concerns in parts of the building. There are also operational gaps in behavioral-safety management for residents who present challenging behaviors; combined with some comments that existing security measures did not always seem effective, this created unease for a subset of visitors and families. Communication and leadership were also cited as problematic at times—examples include miscommunication around care plans, transfers, and responses to critical incidents—indicating opportunities for stronger administrative oversight and family engagement.

    For prospective residents and families, the principal strengths of Good Shepherd are its experienced, compassionate caregiving staff, dementia-care competence, spiritual resources, and generally pleasant dining and common areas. The principal risks to evaluate in person are staffing consistency, medication-control processes, personal-property safeguards, and the condition/privacy of resident rooms. Visiting at different times of day to observe staffing levels and rounds, asking for details about medication policies and behavior-safety protocols, and discussing family communication channels with leadership will help clarify whether the facility’s strengths align with an individual’s care needs and expectations.

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    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Good Shepherd Nursing Home is located at 159 Edgington Ln, Wheeling, WV, 26003.

    About Good Shepherd Nursing Home

    Good Shepherd Nursing Home in Wheeling, West Virginia, is a large, church-related, non-profit facility offering a wide range of care for seniors, and while it's called a nursing home, there's more here than beds and wheelchairs because you've got everything from truly independent apartments for folks over 55, like the Clara Welty & Bertha Welty Apartments, Braddock Apartments, and Welty TownHomes, who live on their own and don't need help, all the way to rooms for people needing round-the-clock nursing care-so you see the whole Welty family continuum of care under one umbrella, and they handle independent living, assisted living, skilled nursing, and memory care for those with dementia or Alzheimer's. There's a focus on outstanding care with nurses, licensed practical nurses, certified nursing assistants, social workers, therapists, and care staff on site 24 hours, so whether someone needs help with bathing, dressing, medications, wound care, or more intensive nursing, someone's around, and there's registered staff for therapy too, covering physical, occupational, and speech therapy five days a week with both inpatient and outpatient services, plus special therapies for mental health, rehabilitation, swallowing issues, and more if it's needed. The staff keep the building clean, and the rooms come either private or semi-private with restrooms and heating and air conditioning, adding a little comfort, and the place doesn't forget human dignity either, because you can bring some favorite clothes, décor, and your own personal care items, though you shouldn't lug in valuables or big heavy things since it's easy to lose or damage something in a busy place. The dining services are thoughtful-chefs and dietitians work together for meals made to fit each resident's needs or preferences, with fresh meals and nutritious ingredients, and it always smells good near the kitchen; plus, there's a full-time dietitian and trained food service teams. There are plenty of recreational activities, arts and crafts, programs for education, movies, outings, games, courtyard socials, candlelight dinners, and daily events such as bingo, painting, and exercise-plus, you'll find birthday parties, festive celebration dinners, religious services, and other gatherings in a lively activities room that families can also reserve for private celebrations. They've got a regular schedule of Protestant worship with local ministers, daily Mass in a large chapel, a chaplain, and special quarterly anointing of the sick for residents wanting spiritual care, and pet visits are allowed as long as the animal has up-to-date shots and sticks to the activities room. There's pharmacy services from WVU Medicine Wheeling Hospital and even transportation vans, so getting to appointments or events isn't a hassle, and for health and safety, they have handicap accessibility, fire sprinklers, and security features throughout the property. The community is well-kept, with well-groomed courtyards and gardens, and there are extras like WiFi, a salon/barbershop, guest parking, and laundry facilities, and rooms have things like kitchenettes, cable TV, washers and dryers, and regular housekeeping. Social workers pay close attention to resident welfare and coordinate with nurses for care plans and new move-ins; they run assessments for each person, tailoring support-so if help with bathing, dressing, or medication is needed, they'll set it up, and if someone can be mostly independent, the services scale back. The facility provides skilled and long-term care, rehabilitation, wound care, podiatry, occupational therapy, mental health services, nutritional counseling, pharmacy care, and more specialized services as needed, plus wheelchair-accessible vans for transportation. For over a decade, Good Shepherd Nursing Home has maintained a five-star rating from the federal government, an A+ in inspections, and top quality ratings in long-term, short-term, and nurse quality areas, which is something they're proud of-along with West Virginia's only SHARP Award from OSHA for safe and healthy workplaces-and they do accept both Medicare and Medicaid. Folks have voted Good Shepherd "Best Nursing Home" in the Ohio Valley, and even though there's no Resident Council or Family Council, the continued top ratings and happy residents carry some weight. You can bring some familiar items from home, like photos and small electronics, but it's better to leave irreplaceable things behind because moving is always a little unpredictable. For those living on the property, there are lots of opportunities for social events, organized trips out to malls, parks, sports, or holiday lights, knitting and crocheting circles, books and magazines, and even regular entertainment. Nursing care comes at all times, so if an emergency arises, someone's right there, and because the staff put dignity at the forefront and work as a team, care feels personal, and residents aren't just a number rolling through the system. While it isn't a Continuing Care Retirement Community (CCRC) and there isn't a formal Resident or Family Council, people looking for different levels of care in one spot, a faith-based focus, high cleanliness standards, daily activities, and a careful approach to nutrition and health can find something suitable here.

    People often ask...

    Good Shepherd Nursing Home offers assisted living, memory care, and skilled nursing.

    There are 5 photos of Good Shepherd Nursing Home on Mirador.

    The full address for this community is 159 Edgington Ln, Wheeling, WV 26003.

    No, Good Shepherd Nursing Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Good Shepherd Nursing Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Good Shepherd Nursing Home directly. There is no cost for this service. We are compensated by the community you select.

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