Birch Haven Senior Living Bears Hollow

    1019 15th Ave West, Ashland, WI 54806
    • Assisted Living
    • Memory Care

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Reviews written on Mirador

    We have no reviews to show about Birch Haven Senior Living Bears Hollow.

    Help other families by writing a review about your experience with this community.

    Location

    Map showing location of Birch Haven Senior Living Bears Hollow

    Birch Haven Senior Living Bears Hollow is located at 1019 15th Ave West, Ashland, WI, 54806.

    About Birch Haven Senior Living Bears Hollow

    Birch Haven Senior Living Bears Hollow sits in Ashland, WI, and has four unique homes, each with its own kitchen, dining area, sitting areas, TV area with couches, and a small beauty salon so folks can get their hair done without leaving home, and each bedroom has a bed, dresser, end-table, cable TV hookup, and a telephone jack if someone still wants to make calls by phone. Staff keeps things moving smoothly with an Administrator, an Assistant Administrator, RN and LPN nurses, resident care staff, a full-time driver, an Activities Director, and people handling maintenance and clerical work, and there's always someone around, day or night. The place is a Community-based Residential Facility for up to 17 non-ambulatory residents, which means people in wheelchairs or with physical limits can stay, and those with dementia or memory issues get care in a secure setting with alert systems and safe outdoor spaces where wandering won't be a worry because trained staff are right there. Residents can get help with bathing, dressing, bathroom needs, medication, transfers, and special meals too if they have diabetes, allergies, or dietary restrictions, and meals use quality ingredients, focus on nutrition, and let folks eat when they're hungry with an all-day dining setup.

    Residents and families know Birch Haven for its friendly, joyful staff, and the place even won a Best of Senior Living Award, but it doesn't try to act like a hospital, and it won't take Medicare, so long-term nursing home care would mean transferring out if medical needs become too high. Folks living here can use both assisted living and memory care, and board and care home services, so those with depression, anxiety, mental illness, or mild cognitive problems find support, and even those who need a wheelchair or can't move on their own can stay. The facility is licensed locally and surveyed by groups like the Department of Aging or Veteran's Services, but it's not certified by the Centers for Medicare & Medicaid Services. Birch Haven has staff trained for dementia, and it serves independent residents along with those needing help, offering independent living for active seniors and home care support with trained aides for those who live off-site.

    People enjoy activities and events planned by the Activities Director, with movie nights, outings, devotional gatherings, and social groups meant to keep everyone active in body and mind, and there are walking paths, a garden to visit, and common spaces for relaxing. Housekeeping, laundry, dry cleaning, and scheduled transportation make life easier, while on-site care includes incontinence help, diabetic help, and help with all daily tasks as folks age and their needs change. Every home has its own character, and Birch Haven does its best to promote peace of mind for families needing care for loved ones, with staff known for being reliable, friendly, and willing to lend a hand in every part of daily life.

    People often ask...

    Birch Haven Senior Living Bears Hollow offers assisted living, memory care, and board and care.

    There are 6 photos of Birch Haven Senior Living Bears Hollow on Mirador.

    The full address for this community is 1019 15th Ave West, Ashland, WI 54806.

    No, Birch Haven Senior Living Bears Hollow does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wisconsin, the Department of Health Services' Division of Quality Assurance licenses assisted living and long-term care facilities through surveys, verification visits, and complaint investigations.

    License number0015012
    StatusActive
    Facility typeCommunity-based Residential Facility
    License classRegular
    Capacity17 residents
    LicenseeKELM ENTERPRISES INC
    Care servedAdvanced Aged, Physically Disabled, Irreversible Dementia/alzheimer's, Emotionally Disturbed/mental Illness, Traumatic Brain Injury, Hcbs Compliance / Public Funding
    EffectiveJuly 1st, 2015

    Inspection Reports

    5

    Reports

    20

    Citations

    4

    Complaints

    3

    Years

    28 Jul 2025Complaint
    Investigated the complaint and found no deficiencies.
    06 Mar 2025Verification
    Found no deficiencies during verification.
    23 Sept 2024Complaint
    Investigated and found multiple deficiencies across missing resident reporting, serious injury reporting, compliance with laws, posting of resident rights, staff supervision, menu documentation, resident records, and sanitation.
    • 83.12(4)(a)Reporting when resident's whereabouts unknown
    • 83.12(4)(c)Reporting incidents with serious injury
    • 83.14(2)(a)Licensee ensures facility complies with laws
    • 83.32(2)(b)Post resident rights, grievance procedure
    • 83.36(1)(b)Qualified staff in charge, on duty and awake
    • 83.41(2)(c)Nutrition: menus
    • 83.42(1)Resident record maintained
    • 83.44(2)(b)Toilet and bathing area
    09 Nov 2023Complaint
    Investigated a complaint and found three deficiencies: missing posted grievance procedure, insufficient on-duty qualified staff, and unclean toilet and bathing areas.
    • 83.32(2)(b)Post resident rights, grievance procedure
    • 83.36(1)(b)Qualified staff in charge, on duty and awake
    • 83.44(2)(b)Toilet and bathing area
    18 Sept 2023Complaint
    Found multiple deficiencies across missing reporting of elopements, inadequate supervision, and gaps in activities, records, and emergency preparedness. Evidence showed failures in background checks, orientation, menu posting, and fire/evacuation drills.
    • Wis. Admin Code DHS 83.12(4)(a)Reporting when resident's whereabouts unknown
    • Wis. Admin Code DHS 83.17(1)Licensee conduct caregiver background check
    • Wis. Admin Code DHS 83.19Orientation
    • Wis. Admin Code DHS 83.38(1)(b)Supervision
    • Wis. Admin Code DHS 83.38(1)(c)Leisure time activities
    • Wis. Admin Code DHS 83.41(2)(c)Nutrition: menus
    • Wis. Admin Code DHS 83.42(1)Resident record maintained
    • Wis. Admin Code DHS 83.47(2)(d)Fire drills
    • Wis. Admin Code DHS 83.47(2)(e)Other evacuation drills

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Birch Haven Senior Living Bears Hollow. The information above has not been verified or approved by the owner or operator. For exact information, please contact Birch Haven Senior Living Bears Hollow directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 13 facilities$3,849/mo
    2. 4 facilities$3,878/mo
    3. 1 facilities
    4. 2 facilities$3,000/mo
    5. 6 facilities$3,783/mo
    6. 7 facilities$3,859/mo
    7. 7 facilities$3,859/mo
    8. 7 facilities$3,859/mo
    9. 6 facilities$4,096/mo
    10. 4 facilities$3,800/mo
    11. 2 facilities$4,067/mo
    12. 3 facilities$4,915/mo
    © 2026 Mirador Living