Birch Haven Senior Living Falcons Crest

    218 22nd Ave West, Ashland, WI 54806
    • Assisted Living
    • Memory Care

    Attentive staff provided excellent care

    I received excellent, attentive care - the staff were responsive and genuinely caring, even checking in after my discharge; I highly recommend this facility and felt very well looked after overall.

    Current/former resident
    Jul 2026

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    Reviews

    3.29·(7)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      3.3
    • Meals

      3.3
    • Amenities

      3.3
    • Value

      3.3

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    Location

    Map showing location of Birch Haven Senior Living Falcons Crest

    Birch Haven Senior Living Falcons Crest is located at 218 22nd Ave West, Ashland, WI, 54806.

    About Birch Haven Senior Living Falcons Crest

    Birch Haven Senior Living Falcons Crest sits in Ashland, Wisconsin near Chequamegon Bay and has a quiet wooded backdrop, making it calm and peaceful while still close to shops, cafes, churches, the hospital, Mainstreet Clinic, and Chequamegon Bay Dialysis Unit, which is handy for families and residents alike. The place holds fifteen beds, so it's not too big and not too crowded, giving plenty of space for residents while keeping things personal. Staff focus on tailored care for seniors, especially those who have trouble getting around or need a lot of help, and they do this around the clock. Birch Haven is a community-based residential facility set up for non-ambulatory folks, so staff are used to people who use wheelchairs, have limited mobility, or are dealing with other disabilities, and the community has an assisted living wing, a board and care home section, and a memory care area with secure exits and trained staff for residents living with Alzheimer's or dementia, along with a safe outdoor space. Memory care staff also pay close attention if a resident goes outside, and the emergency alert system helps keep everyone safe.

    Residents get help with bathing, dressing, moving or transferring, keeping their medicine organized, support for mild cognitive troubles, dementia care, and even hospice care when they need it. Birch Haven also works closely with doctors and other health providers. There's skilled nursing and rehab for longer-term hospital recovery, and the facility can help when someone's abilities are declining, even if they need nursing home care later on. Services work for people with physical disabilities, mental illness, depression, anxiety, or those who are quadriplegic. Staff try to help residents stay as independent and active as they can by handling the big chores, with housekeeping, laundry, dry cleaning, and meals covered, including special diets for allergies or diabetes.

    The community has renovated studio-style rooms, all furnished, and each comes with a telephone. Everyone can eat in the dining room or enjoy all-day dining options, and there are scheduled meals with meal preparation that takes dietary needs into account. The grounds have walking paths and gardens, so residents can get fresh air, enjoy a bit of nature, and stretch their legs. There are plenty of activities planned by the community, and transportation and parking are also taken care of. Residents get move-in help, and there's 24-hour supervision, with staff paying attention to each resident's needs, including those with different abilities. With a community rating of 7.6 out of 10, Birch Haven Senior Living Falcons Crest is the second highest-rated senior living facility in Ashland. The community offers a supportive, secure place for seniors who want to maintain independence while getting the extra care they need.

    People often ask...

    Birch Haven Senior Living Falcons Crest offers assisted living, memory care, and board and care.

    There are 6 photos of Birch Haven Senior Living Falcons Crest on Mirador.

    The full address for this community is 218 22nd Ave West, Ashland, WI 54806.

    No, Birch Haven Senior Living Falcons Crest does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wisconsin, the Department of Health Services' Division of Quality Assurance licenses assisted living and long-term care facilities through surveys, verification visits, and complaint investigations.

    License number0015014
    StatusActive
    Facility typeCommunity-based Residential Facility
    License classRegular
    Capacity15 residents
    LicenseeKELM ENTERPRISES INC
    Care servedAdvanced Aged, Physically Disabled, Irreversible Dementia/alzheimer's, Emotionally Disturbed/mental Illness, Traumatic Brain Injury, Hcbs Compliance / Public Funding
    EffectiveJuly 1st, 2015

    Inspection Reports

    3

    Reports

    21

    Citations

    3

    Complaints

    2

    Years

    17 Jun 2025Complaint
    Investigated a complaint and found no deficiencies.
    24 Oct 2024Complaint
    Investigated a complaint and found multiple deficiencies in reporting narcotics misappropriation to law enforcement and in health monitoring, admission practices, and weight tracking.
    • 83.12(2)(c)Report to law enforcement and coroner
    • 83.14(2)(a)Licensee ensures facility complies with laws
    • 83.35(1)(b)Sources used for assessment information
    • 83.35(3)(d)Service plans updated annually or on changes
    • 83.38(1)(g)Health monitoring
    13 Jun 2024Complaint
    The investigation found multiple deficiencies across care, safety, and administrative operations, indicating non-compliance with several laws and regulations governing the setting and operation.
    • 83.14(2)(a)Licensee ensures facility complies with laws
    • 83.17(1)Licensee conduct caregiver background check
    • 83.28(4)(a)Resident health screening
    • 83.35(1)(b)Sources used for assessment information
    • 83.35(2)Temporary service plan
    • 83.35(3)(c)Implement, follow the ISP
    • 83.35(3)(d)Service plans updated annually or on changes
    • 83.37(3)(c)Medication storage: locked cabinet
    • 83.38(1)(c)Leisure time activities
    • 83.38(1)(g)Health monitoring
    • 83.41(2)(c)Menus
    • 83.44(1)(b)Laundry storage: separate areas
    • 83.44(2)(a)Rooms clean and free from odors
    • 83.45(3)Toxic substances
    • 83.55(6)(b)Bath and toilet water temperature
    • 83.60(1)Total/openable window area

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Birch Haven Senior Living Falcons Crest. The information above has not been verified or approved by the owner or operator. For exact information, please contact Birch Haven Senior Living Falcons Crest directly. There is no cost for this service. We are compensated by the community you select.

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