Burr Oak Manor

    264 Walworth St, Genoa City, WI 53128
    • Independent Living
    • Assisted Living
    • Memory Care

    Warm attentive care, spotless home

    I'm very pleased with Burr Oak Manor - the caregivers are loving, attentive, and medications are managed precisely. The bright, spotless home smells pleasant, serves homemade healthy meals, offers one-on-one attention and engaging activities in a small, family-like community, and I would recommend it.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.74·(66)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      3.9
    • Meals

      3.1
    • Amenities

      3.2
    • Value

      3.0

    Pros

    • Compassionate, attentive staff
    • Personalized one-on-one care
    • Small, home-like community atmosphere
    • Engaging on-site activities (bingo, movie nights, bible study, music)
    • Volunteer support and dedicated one-on-one visits
    • Access to nursing and physical therapy services
    • Private rooms with space for personal furniture
    • Licensed for end-of-life care
    • Affordable pricing and perceived value
    • Clean and well-maintained common areas
    • Monthly outings available
    • High staff-to-resident interaction in many shifts
    • Flexible scheduling and accommodation of family requests
    • Inclusive admission policy

    Cons

    • Inconsistent staffing levels and workforce continuity
    • Variable meal quality and service consistency
    • Communication and administrative responsiveness issues
    • Aging facility infrastructure with limited modern amenities
    • Gaps in memory-care safety and locked-unit controls
    • Limited transportation and infrequent off-site outings
    • Activity programming concentrated in central common areas
    • Billing, deposit, and fee-policy clarity issues
    • Medication-administration and timeliness inconsistencies
    • Sanitation and odor concerns in select areas
    • Variable visitor relations and management tone

    Summary of reviews

    Reviews of Burr Oak Manor present a mixed but identifiable profile: many families describe warm, individualized caregiving within a small, home-like community, while other accounts highlight operational and infrastructure weaknesses that can affect consistency of care. The facility is frequently characterized as intimate and personal — reviewers often cite staff who know residents by name, provide one-on-one attention, and accommodate family scheduling or meal-delivery requests. Access to nursing and outpatient-style physical therapy is available, and the facility holds licensure for end-of-life care, which some families found valuable.

    Dining and activities are recurring themes with divergent impressions. Several families report enjoying well-portioned meals and a variety of in-house programming (movie nights, bingo, bible study, wheelchair dance, music and entertainers, puzzles, and volunteer visits). Others describe food as institutional, inconsistent in temperature and presentation, and occasionally low in variety; meal service practices appear to vary by unit. Activity programming is active within the facility’s central spaces and can be meaningful for socially engaged residents, but transportation and frequency of off-site outings are limited and many activities are concentrated in the main common areas rather than delivered throughout the building.

    Facility and safety observations are mixed. The property is described as a smaller, older building that many families find clean and well maintained, though some reviewers note dated rooms, limited private-bathroom configurations, and areas that need updating. Several reviewers raised safety and security concerns specific to memory-care controls and locked-unit alarms; these gaps in environmental controls warrant confirmation during a tour. A few comments also indicated sanitation or odor concerns in specific locations rather than facility-wide issues.

    Operational and management patterns deserve attention during any prospective visit. Common concerns include inconsistent staffing coverage that can produce delays in assistance or medication scheduling, uneven communication from administration, and occasional friction around billing, deposits, and late-fee policies. While a number of families praised prompt, caring communication and flexible staff, others reported difficulties reaching administrators or obtaining timely resolutions. There are isolated serious allegations concerning withholding of basic assistance; these represent individual, severe claims and should be evaluated with the provider and through regulatory records if raised by a prospective family.

    Bottom line: Burr Oak Manor appears to offer a close-knit, affordable care setting with many examples of compassionate, personalized caregiving and an active in-house activity program. At the same time, families should confirm operational details in person — including current staffing ratios, meal-service practices, medication management protocols, memory-care safety systems, billing/refund policies, and the frequency of off-site outings — to ensure the facility’s day-to-day practices match their priorities and the needs of the prospective resident.

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    Location

    Map showing location of Burr Oak Manor

    Burr Oak Manor is located at 264 Walworth St, Genoa City, WI, 53128.

    About Burr Oak Manor

    Burr Oak Manor sits in Genoa City, Wisconsin, in a small, friendly home that feels calm and comfortable, and folks there can pick from private rooms, semi-private rooms, suites, or studio apartments, so whether someone needs a little help or total care, staff do their best to help everyone manage at their own pace, and meals come home-cooked with options for kosher, vegetarian, and special diets to fit each resident's needs, which really can help folks keep their independence as long as possible, and the all-inclusive monthly rate takes care of nursing, daily housekeeping and laundry, three meals, snacks, and various activities, so you don't have to worry about lots of extra bills. This community can support independent adults and folks needing more help, including those with dementia, Alzheimer's, memory loss, physical disabilities, mental illness, or brain injuries, and there's a memory care section that's secured with the Wander Guard Anti-Elopement System and monitored by PerMar Security, making sure folks with wandering risks stay safe, and the place even takes in those who might act out physically or have big changes in their behavior, since they've got staff and technology to support these kinds of needs.

    Doctors, nurses, and visiting therapists-including physical, occupational, speech, psychiatric, podiatry, dental, and others-make visits right inside the manor, with a geriatric doctor on staff, psychologist visits twice a month, and RNs available to handle assessments and medication management, while staff use mechanical lifts for non-ambulatory residents and encourage light, medium, or heavy care, and the facility deals with diabetes and incontinence as long as residents can mostly help themselves. Staff are awake all day and night, and nurses stay on site with a doctor on call, so emergencies or nursing needs get attention right away, and homecare, hospice, respite care, and palliative services help people age in place, whether someone's staying for a short break or through the end of life, and there are full tubs and wheelchair-accessible showers to keep things as safe and easy as possible.

    Every day, folks can join in social and recreational activities in indoor and outdoor common areas, like arts and crafts, bingo, gardening, painting, model airplanes, trivia, outings to ballgames or the theater with families, and special events like ice cream socials and luaus, while devotional and spiritual services come onsite for whoever wants them, with activities both on the property and out in the community, like walks to the Elizabeth Lake Nature Preserve or stops at The Southern Shop, and visits from school children and pet therapy mix things up. Residents can keep pets, too, and everyone gathers in the home's shared living areas to relax, chat, and enjoy some company, with meals provided to make daily life run smoother. Beauty and barber services stay on site for easier grooming, and there's resident parking for those who still drive, while escorted and regular transportation takes folks to medical appointments without a hassle. Both men and women can live at Burr Oak Manor, but some units separate residents by gender, and the Pamela Unit stands out as a specialized area.

    With 33 beds, state licensing as a CBRF community based residential care facility, VA certification, and a unique license to handle everything from nearly independent to total care, Burr Oak Manor tries to give people a place to keep their routines and stay connected, holding on to as much independence and dignity as possible, and the place emphasizes safety, calm, and support through good times or tough moments, while team members get training, legal support, and regular updates through WALA and other programs, plus the manor keeps information online for families and residents who like to check in or learn more before a visit.

    People often ask...

    Burr Oak Manor offers competitive pricing, with rates starting at a cost of $4,300 per month.

    Burr Oak Manor offers independent living, assisted living, and memory care.

    There are 4 photos of Burr Oak Manor on Mirador.

    Yes, Burr Oak Manor allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 264 Walworth St, Genoa City, WI 53128.

    No, Burr Oak Manor does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wisconsin, the Department of Health Services' Division of Quality Assurance licenses assisted living and long-term care facilities through surveys, verification visits, and complaint investigations.

    License number310321
    StatusActive
    Facility typeCommunity-based Residential Facility
    License classRegular
    Capacity33 residents
    LicenseeBURR OAK MANOR INC
    Care servedAdvanced Aged, Developmentally Disabled, Physically Disabled, Terminally Ill, Irreversible Dementia/alzheimer's, Emotionally Disturbed/mental Illness, Traumatic Brain Injury, Hcbs Compliance / Public Funding
    EffectiveJuly 1st, 1996

    Inspection Reports

    2

    Reports

    0

    Citations

    1

    Complaints

    3

    Years

    03 Feb 2025Inspection
    Found no deficiencies.
    11 Jul 2023Complaint
    Investigated a complaint; no deficiencies were identified.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Burr Oak Manor. The information above has not been verified or approved by the owner or operator. For exact information, please contact Burr Oak Manor directly. There is no cost for this service. We are compensated by the community you select.

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