Mirador estimate
    $4,160/month

    The Willows CBRF

    515 W Iola St, Iola, WI 54945
    • Assisted Living
    4.4ยท7 reviews

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.43ยท(7)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.8
    • Meals

      3.0
    • Amenities

      4.5
    • Value

      1.0

    Pros

    • Newly built, modern residential units
    • On-site memory care and assisted living buildings
    • Variety of apartment layouts (studio, 1โ€‘bed, 2โ€‘bed)
    • Brand-new kitchen and dedicated nutrition area
    • Multiple common spaces (library, TV room)
    • Active scheduled programs (movies, card games, bingo, social events)
    • Transportation services (including to church)
    • Clean, well-maintained interiors
    • Scenic country setting with wildlife views
    • High-quality, well-regarded meals
    • Kind, compassionate and skilled caregiving staff
    • Welcoming entrance and comfortable resident rooms

    Cons

    • Premium monthly pricing
    • Limited transparency about what higher fees cover

    Summary of reviews

    Overall impression: The Willows CBRF presents as a recently constructed, well-maintained senior living community that combines assisted living and memory-care programming in distinct, modern buildings. Reviewers emphasize a high level of overall satisfaction driven by the physical plant, dining, activities, and staff demeanor. The facilityโ€™s aesthetic โ€” including a large, welcoming entrance, fresh resident rooms, and multiple communal spaces โ€” is consistently noted as a strength.

    Care and staff: Reviews characterize the caregiving team as kind, compassionate, and competent. Families and residents highlight skilled, attentive care and generally positive interactions with staff. While the commentary is favorable, prospective families should still confirm operational details such as staffing ratios, training for memory-care personnel, and medication-management procedures during a tour.

    Dining and activities: Dining receives strong praise, with reviewers describing excellent meals and a modern kitchen/nutrition area. The community appears to offer a range of regular activities โ€” movies, card games, bingo, and other social programs โ€” and provides transportation for outings and church, which supports social engagement and community integration.

    Facilities and setting: The Willows is repeatedly described as clean, neat, and up-to-date. A variety of apartment sizes (studios through two-bedroom units) gives residents options for different needs and budgets. The rural, country setting with wildlife and scenic views is a distinctive asset for families seeking a quieter environment.

    Management and notable patterns: A consistent theme is that the community commands a premium price point โ€” reviewers referenced a higher monthly cost (approximately $2,000 more than some alternatives). This premium appears to reflect the new construction, amenities, and perceived quality of care, but reviewers do not always detail which services are included in that price. Prospective residents should request a clear, written breakdown of fees and included services, verify transportation schedules and activity calendars, and confirm the scope of memory-care programming and clinical supports before making a placement decision.

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    Location

    The Willows CBRF is located at 515 W Iola St, Iola, WI, 54945.

    About The Willows CBRF

    The Willows (CBRF) sits at 515 W Iola St and offers both assisted living services and specialized care for behavioral health needs in a quiet, rural, wooded area that gives some peaceful views, and you'll see that the newer spaces built in 2018 really help keep things comfortable and accessible. Inside, there are 24 units, a mix of semi-private and one-bedroom apartments, along with an 8-unit secured memory care wing for those facing Alzheimer's or other memory loss conditions, which includes two hospice suites as well. You'll find bedrooms have private bathrooms and the whole building has a simple design with clear connections between assisted living and memory care wings using open lobby spaces, so nobody feels shut away, and everything flows naturally for everyone.

    The Willows is a licensed Community-Based Residential Facility, sometimes you hear it called a CBRF, and it's also recognized for behavioral rehabilitation, which covers not only help with medication, bathing, dressing, and transfers, but also tailored activities, supportive counseling, and restorative exercises based on what each person needs. They've got licensed nurses and dementia-trained staff on-site all day and all night, so supervision is always there, and there's a wireless call system too, for quick help when someone needs it. Residents get three home-cooked meals each day, and snacks are always available, with the dining room set up restaurant-style to fit all sorts of dietary needs, including if someone needs a diabetes or allergy-friendly diet.

    Folks who stay here can use a lot of services, like laundry and housekeeping, and can join art classes, movie nights, and group trips into the community. There's a well-stocked small library, a beauty salon, a spa, gardens with walking paths, and an enclosed courtyard that looks out over a pond if someone likes to relax outside or just watch the birds. The community room is pretty big and gets used for social events, arts, and even for celebrating birthdays and holidays. There's also a chapel with regular religious services and partnerships with local churches and other organizations, which helps everyone keep ties to the town and to their own families and beliefs.

    People at The Willows get extra help with personal care like bathing and grooming, can expect staff to manage their medicines and treatments under supervision, and get health status updates sent to their doctors when needed, while respite care is offered for families needing a break. They don't take residents who need IVs, feeding tubes, or have brittle diabetes, but do support those living with strokes, Parkinson's, Huntington's, Lou Gehrig's Disease (ALS), and people in hospice. There's always scheduled activities each day, both those run by staff and others that residents set up themselves, so life keeps some rhythm and purpose. The Willows wants to help folks stay connected to friends, families, and the local area for as long as possible, offering long-term and short-term care options all in one place.

    People often ask...

    The Willows CBRF offers competitive pricing, with rates starting at a cost of $4,160 per month.

    The Willows CBRF offers assisted living.

    There are 1 photos of The Willows CBRF on Mirador.

    The full address for this community is 515 W Iola St, Iola, WI 54945.

    No, The Willows CBRF does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wisconsin, the Department of Health Services' Division of Quality Assurance licenses assisted living and long-term care facilities through surveys, verification visits, and complaint investigations.

    License number0020362
    StatusActive
    Facility typeCommunity-based Residential Facility
    License classRegular
    Capacity30 residents
    LicenseeOSL Iola Operating LLC
    Care servedAdvanced Aged, Developmentally Disabled, Physically Disabled, Terminally Ill, Irreversible Dementia/alzheimer's, Emotionally Disturbed/mental Illness, Traumatic Brain Injury
    EffectiveJune 1st, 2024

    Inspection Reports

    2

    Reports

    0

    Citations

    2

    Complaints

    1

    Years

    16 Feb 2026Complaint
    Concluded that no deficiencies were identified after review of two complaints. The complaints were unsubstantiated.
    08 Oct 2025Complaint
    Investigated 3 complaints; found no new deficiencies.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Willows CBRF. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Willows CBRF directly. There is no cost for this service. We are compensated by the community you select.

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