Carrie Lane House

    1707 Carrie Ln, West Bend, WI 53095
    • Assisted Living
    • Memory Care

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    Location

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    Carrie Lane House is located at 1707 Carrie Ln, West Bend, WI, 53095.

    About Carrie Lane House

    Carrie Lane House sits on Carrie Lane in West Bend, Wisconsin, with a license as a Community Based Residential Facility and an Adult Family Home, serving a small number of people-no more than 8 residents at one time, though it's licensed for 4 beds as an Adult Family Home. The place helps seniors who need long-term care and specializes in Memory Care for people living with Alzheimer's and Dementia, and they welcome folks with Traumatic Brain Injury, Developmental Disabilities, and Physical Disabilities as well, making sure each person gets an Individual Service Plan that fits their needs, and the staff, who are certified and work around the clock, stay close by to give one-on-one assistance. Carrie Lane House has both common areas inside, with spots for people to gather and socialize, and outdoor spaces in a calm, country-like setting that brings a homelike feel. Residents take part in on-site activities and sometimes go out for events off the property, which helps keep everyone active and social, plus there are devotional activities for spiritual support and traditional group gatherings that help everyone feel like family. Chefs and meal planners prepare food that's nutritious and geared towards senior health, and there's support for diabetic needs, help for folks who aren't able to walk, and incontinence care too. The campus-style setup adds to the comfort, and the small size lets staff pay close attention to each person-even the visiting hours are set, running from 8AM to 8PM on weekdays and 8AM to 9PM on weekends, so everything has its order. Carrie Lane House works together with other facilities in the Touchstone Living Care network, like those in Mayville and Johnson Creek, making sure residents have access to more care options and amenities aimed at safety and comfort, and their license number is #0013172. The focus remains on creating a close-knit, safe space that helps residents maintain their dignity and supports their well-being.

    People often ask...

    Carrie Lane House offers assisted living, memory care, and board and care.

    The full address for this community is 1707 Carrie Ln, West Bend, WI 53095.

    No, Carrie Lane House does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wisconsin, the Department of Health Services' Division of Quality Assurance licenses assisted living and long-term care facilities through surveys, verification visits, and complaint investigations.

    License number0013172
    StatusActive
    Facility typeCommunity-based Residential Facility
    License classRegular
    Capacity8 residents
    LicenseeTOUCHSTONE LIVING CARE LLC
    Care servedAdvanced Aged, Developmentally Disabled, Physically Disabled, Irreversible Dementia/alzheimer's, Traumatic Brain Injury, Hcbs Compliance / Public Funding
    EffectiveMarch 1st, 2011

    Inspection Reports

    7

    Reports

    8

    Citations

    3

    Complaints

    3

    Years

    03 Mar 2026Complaint
    Identified deficiencies in medication administration, ISP involvement, and reporting of medication misses.
    • 83.32(3)(h)Rights of Residents: Receive medication
    • 83.35(3)(d)Service Plans Updated Annually or on Changes
    • 83.37(1)(k)Medication error or adverse reaction
    30 Sept 2025Verification
    Verified that prior deficiencies were corrected and no new deficiencies were identified. A revisit fee was assessed.
    22 May 2025Inspection
    Found no deficiencies. Census was 3.
    30 Apr 2025Complaint
    Investigated a complaint alleging care concerns including outdated service plans, unsafe management of thickened liquids and pressure injuries, and disrespectful conduct toward residents. Found two deficiencies related to service plan updates and resident treatment.
    • 83.35(3)(d)Service plans updated annually or on changes
    • 50.09(1)(e)Be treated with courtesy, respect and full recognition of the resident's dignity and individuality
    22 Jan 2025Verification
    Found no deficiencies. All previous deficiencies were corrected.
    30 Jul 2024Complaint
    Identified multiple deficiencies including inadequate investigation and reporting of a misappropriation allegation, incomplete staff trainings, and a medication administration error resulting in a resident receiving another resident's medications.
    • 83.12(2)(a)Caregiver: Investigating abuse & neglect
    • 83.20(2)(a)-(d)Department-approved training courses
    • 83.32(3)(h)Rights of Residents: Receive medication
    29 Aug 2023Verification
    Identified no deficiencies.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Carrie Lane House. The information above has not been verified or approved by the owner or operator. For exact information, please contact Carrie Lane House directly. There is no cost for this service. We are compensated by the community you select.

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