Cedar Community - Cedar Lake Campus

    5595 County Rd Z, West Bend, WI 53095
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.76·(45)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.5
    • Meals

      4.2
    • Amenities

      3.9
    • Value

      3.0

    Pros

    • Compassionate, attentive staff and a welcoming resident community
    • Effective rehabilitation and physical-therapy services
    • Individualized care that adapts to changing needs
    • Clean, organized rooms and common areas
    • Well-regarded meals, with menu choices at some dining venues
    • Broad activities, classes, and social programming
    • Gardens, ponds, trails, courtyards, and other outdoor spaces
    • On-site amenities including a salon, shops, libraries, pool, and fitness facilities
    • Supportive hospice and end-of-life care
    • Attractive views and spacious rooms in some settings
    • Convenient campus services, including transportation and vision care

    Cons

    • Uneven staffing coverage and delays responding to resident call systems
    • Care-coordination gaps across nursing, administration, and transportation
    • Inconsistent communication of care plans and written clinical instructions
    • Medication-timing and clinical-monitoring reliability concerns
    • Long waits for meals and post-meal assistance in larger dining settings
    • Campus distances that can challenge residents with mobility limitations
    • Variable activity availability across care settings and periods
    • Older buildings with upkeep and modernization needs
    • High costs, particularly for assisted living and rehabilitation
    • Limited kitchen and storage options in some apartments
    • Staff turnover and variable management continuity

    Summary of reviews

    Experiences at Cedar Community vary across independent living, assisted living, and rehabilitation settings. Many families and residents describe attentive, compassionate staff, individualized support, and positive therapy outcomes. Some accounts also raise substantial concerns about staffing levels and timely assistance, particularly in larger care areas and during weekends. Concerns include delayed responses to call systems, inconsistent communication of care instructions, medication timing, and clinical follow-through. One family account raised serious concerns about delayed personal assistance and end-of-life care; other families described positive hospice support and continuity of care. These contrasting accounts suggest that experiences may differ by unit, care needs, and staffing circumstances.

    Dining is frequently praised for food quality, choice, and pleasant dining spaces. However, one account described long waits for meals and for assistance afterward in larger dining areas. Reviews also describe a range of activity options, including classes, games, religious programs, exercise, and visiting entertainment. Outdoor amenities are a notable strength, with gardens, trails, a pond, courtyards, and wildlife. Activity availability appears to vary by setting and period, and some programming was limited during COVID-related restrictions.

    The campus offers numerous services and shared amenities, including shops, a salon, libraries, a pool, fitness equipment, and transportation. Several visitors found rooms and common areas clean and well maintained, while others noted older buildings or a need for updates. Apartment size, storage, and kitchen facilities also vary; some prospective residents found these less suitable than alternatives. The campus’s large scale and rural setting may appeal to residents seeking space and outdoor access, but distances can be difficult for people who need mobility support.

    Costs are a significant consideration, especially for assisted living and rehabilitation, and some families found those services unaffordable. Administrative coordination and communication drew criticism, including concerns about appointment arrangements and clarity between care staff. Overall, Cedar Community is described as welcoming and rich in amenities, with strong experiences in rehabilitation and resident life, alongside meaningful concerns about staffing consistency, response times, care coordination, and affordability.

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    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Cedar Community - Cedar Lake Campus is located at 5595 County Rd Z, West Bend, WI, 53095.

    About Cedar Community - Cedar Lake Campus

    Cedar Community - Cedar Lake Campus sits on 160 acres of rolling hills, woods, and meadows along Big Cedar Lake in West Bend, Wisconsin. This nonprofit, faith-based senior living community serves adults age 55 and better and focuses on building life-enhancing relationships, providing caring services, and maintaining a strong sense of fellowship and spirituality. The campus includes independent living, assisted living, memory care, skilled nursing, short-term rehabilitation, home health, and hospice services. Housing choices range from ranch-style Village Homes to signature loft apartments, to independent living plus at The Lofts at Cedar Lake, and each style has features like private, pet-friendly spaces, washer and dryer, walk-in showers, and all utilities included for some layouts. Cedar Lake Health and Rehabilitation Center offers a five-star skilled nursing unit, specialized memory care, outpatient rehab, salon and spa, and weekly housekeeping and dining with three meals daily in The Willows.

    Cedar Lake Campus is designed for comfort and familiarity, with neighborhoods of 20 units, private spacious bathrooms, and cottage-style homes with front porches. The open concept, dementia-friendly design improves wayfinding, and floor-to-ceiling windows let in plenty of natural light, while secure indoor parking is available in certain apartments. Residents can enjoy a natural setting with walking trails, prairies, wooded paths, and easy access to lakefront activities like pontoon boat cruises, kayaking, and fishing. There's an acre-sized secure courtyard to encourage outdoor activity. The campus also has a conservation easement, making sure woodlands, shoreline, and prairie stay preserved for everyone to enjoy.

    Life at Cedar Lake Campus offers plenty of ways for residents to stay active and connected. Folks take part in music and art therapy, choirs, crafts, games, spiritual programs, and worship services including the Rosary and Bible study groups. There are community clubs, potluck dinners, trips, volunteer opportunities, artisan spaces, and coffee gatherings. Onsite, there's a pharmacy with free delivery, Cedar Lake Café, a casual eatery, and a resale shop called Cedar Closet. The larger organization runs Cedar Ridge Campus and Cedar Run Campus, each with its own services and neighborhoods, and bus tours show new residents the different home options. Cedar Community relies on nearly 400 employees and over 300 volunteers who care for around 900 residents.

    Over the decades, Cedar Community has changed and grown with expansions in assisted living, memory care, and rehabilitation services, but continues to hold its faith-based mission, modeling Jesus' love through service and fostering wellbeing in mind, body, and spirit for all who live there. It stands out for its natural beauty, its nonprofit roots, and a wide variety of living and care options for every stage of aging.

    People often ask...

    Cedar Community - Cedar Lake Campus offers independent living, assisted living, memory care, continuing care retirement community, and skilled nursing.

    There are 32 photos of Cedar Community - Cedar Lake Campus on Mirador.

    Yes, Cedar Community - Cedar Lake Campus allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 5595 County Rd Z, West Bend, WI 53095.

    No, Cedar Community - Cedar Lake Campus does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Cedar Community - Cedar Lake Campus. The information above has not been verified or approved by the owner or operator. For exact information, please contact Cedar Community - Cedar Lake Campus directly. There is no cost for this service. We are compensated by the community you select.

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