Cedar Community - Cedar Ridge Campus

    113 Cedar Ridge Dr, West Bend, Wisconsin 53095
    • Independent Living
    • Assisted Living

    Lively community with excellent amenities

    I moved in recently and really enjoy the lively, friendly community - nonstop activities (Bridge, Canasta, book clubs, handbell choir, guest-speaker Coffee Hour), excellent dining (Market Café, Top of the Ridge), and top-notch amenities: gym, pool/hot tub, crafts/music rooms, workshop, library, and acres of trails with lake/Ice Age Trail access. My comfortable apartment has a full kitchen and regular housekeeping, staff are warm and helpful, and the grounds feel peaceful and home-like. I'd recommend it for active seniors who want convenience, variety, and a strong sense of community.

    Current/former resident
    Jul 2026

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    Reviews

    4.40·(97)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      4.0
    • Meals

      4.1
    • Amenities

      4.4
    • Value

      2.9

    Pros

    • Extensive social and recreational programming
    • Wide selection of card games and clubs
    • Regular educational talks and entertainment events
    • On-site restaurant and market café
    • Indoor pool, hot tub, and fitness center
    • Workshops and hobby spaces (woodshop, model railroad, crafts)
    • Well-maintained grounds with trail and lake access
    • Underground parking and on-campus conveniences (C‑store)
    • Housekeeping and maintenance services
    • Range of housing options from apartments to homes
    • Renovated units with high-end finishes
    • Long-tenured staff and cohesive community atmosphere
    • Established, long-standing local reputation
    • Proximity to parks and major trail systems

    Cons

    • Premium pricing and above-market rents
    • Inconsistent dining quality across meals and services
    • Variable quality of care in higher-acuity (assisted/nursing) units
    • Staffing shortages and slow response times
    • Inconsistent personal-care and bathing schedules
    • Variable staff conduct and management responsiveness
    • Odor and sanitation concerns in select areas
    • Limited or restrictive pet accommodations
    • Mixed building age and ongoing renovation needs
    • Inconsistent administrative responsiveness on refunds and financial matters

    Summary of reviews

    Cedar Community — Cedar Ridge Campus presents as a well-appointed, amenity-rich retirement campus with a strong emphasis on social programming and active living. The campus offers an unusually broad array of activities (card games, book clubs, support groups, musical ensembles, guest-speaker coffee hours and monthly entertainment), and many residents and visitors describe a lively, community-oriented atmosphere. The physical campus is a frequent highlight: renovated units with higher-end finishes, indoor pool and fitness center, hobby and workshop spaces (woodshop, model-railroad shop, crafts), a restaurant and market café, underground parking, and direct access to nearby parks and trail systems. Housekeeping and on-site conveniences add to the appeal for independent-living residents seeking a low-maintenance, activity-focused lifestyle.

    Care and staffing present a mixed picture. Staff are commonly described as friendly, long-tenured, and invested in the community culture, which contributes to a strong sense of continuity and belonging for many residents. At the same time, a number of reviewer accounts indicate operational gaps in higher-acuity settings: inconsistent care practices in assisted- and skilled-care units, variability in personal-care and bathing schedules, and episodes of slow response times. These patterns suggest staffing levels or deployment do not always match resident needs in higher-dependency areas. Families considering higher levels of care should ask about current staffing ratios, response-time metrics, and supervision/oversight in clinical units.

    Dining and hospitality are also mixed. The on-site Top of the Ridge restaurant and Market Café are frequently cited as campus strengths — attractive dining venues that are open to the public and used as social hubs. Many reviewers praise the food and social dining experience, while other accounts point to inconsistent meal quality or unappealing offerings at times. Prospective residents should sample meals during a visit and discuss dining menus, meal plans, and accommodations for dietary needs.

    Facility condition and operations: the campus contains both newly built/renovated residences and older building stock, so unit condition can vary. Grounds, gardens, and outdoor access are consistently described positively, but interior conditions and finish level vary by building. Practical considerations raised by reviewers include premium pricing relative to alternatives, occasional odor or sanitation concerns in specific areas, limited or restrictive pet accommodations, and some administrative responsiveness issues (for example, refunds or financial matters). These operational traits point to the importance of confirming contract terms, pet policies, and administrative procedures before moving.

    Overall recommendation: Cedar Ridge is well suited to independent-living residents seeking active programming, robust amenities, and a nature-oriented campus. The community’s long history, breadth of activities, and many facility strengths make it attractive for people prioritizing social engagement and convenience. However, families evaluating assisted-living or skilled nursing placement should perform focused due diligence on the campus’s higher-acuity clinical operations—asking for current staffing levels, care protocols, bathing and personal-care schedules, sanitation processes, and recent quality metrics. Additionally, prospective residents should confirm financial terms and pet policies to ensure the campus aligns with their budget and lifestyle needs.

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    Location

    Map showing location of Cedar Community - Cedar Ridge Campus

    Cedar Community - Cedar Ridge Campus is located at 113 Cedar Ridge Dr, West Bend, Wisconsin, 53095.

    About Cedar Community - Cedar Ridge Campus

    Cedar Community - Cedar Ridge Campus sits at 113 Cedar Ridge Dr. in West Bend, Wisconsin, and it's one of three Cedar Community campuses, all close to each other and surrounded by prairies, forests, and lakes in the Kettle Moraine region. The community's been offering care for over 70 years and operates as a nonprofit that's faith-based, with strong ties to the United Church of Christ, focusing on residents aged 55 and older who want a peaceful and supportive place to live. There are more than 284 apartments at Cedar Ridge, and folks can choose from ranch homes, apartments, and loft-style residences, including the new Lofts at Cedar Lake with 15 modern units, so people find options that fit what they need, whether they want a studio, a one-bedroom, or something bigger.

    The campus gives seniors a way to live independently with help available as needs change, offering independent living, assisted living, memory care, skilled nursing, short-term rehab, home health, and hospice care, and it has a memory care wing that opened back in 1976-one of the first in the country. If someone lives at Cedar Ridge, they get access to practical amenities and comforts, like in-unit washers and dryers, heat and air conditioning, all kitchen appliances, monthly housekeeping, basic cable, internet, and underground parking for those who want it. The homes come with garages, patios or decks, and finished basements, and the apartments have utilities included so everything stays simple.

    Outdoors, Cedar Ridge Campus covers miles of groomed trails, lake frontage, prairies, gardens, a greenhouse, and places for wildlife, with plenty of quiet and scenery to enjoy, plus transportation services for getting around West Bend. The campus works hard on environmental stewardship, which means caring for the land and any animals around. Indoors, there's a cafe, a full-service restaurant named Top of the Ridge, a fitness center, an indoor pool and whirlpool, a salon and spa, massage therapy, and creative artisan spaces like a woodworking shop, stained glass area, and pottery studio, so people can pick how they want to spend their days. Other features include a resale shop called Cedar Treasures, the Memorial Garden, central heat and air, volunteer and social activities, pharmacy delivery, exercise programs, and spiritual services.

    There's a leadership team managing everything, including the President and CEO Nicole Pretre, Chief Administrative Officer Sarah Malchow, and others like Erika Wolnik, who directs independent living, and Executive Assistant Mary Cummings. The staff provide services to over 900 residents across all campuses, with the goal of helping older adults live as independently and comfortably as possible, while programs and amenities encourage social connections and support well-being of mind, body, and spirit. Cedar Community at Cedar Ridge offers options for residents who might someday need more care and lets them stay in the same familiar environment as their needs change, with award-winning memory care and skilled nursing units on campus. There's always a focus on meaningful relationships, activities, and healthy living in a warm and respectful environment, set against a backdrop of natural beauty in Wisconsin.

    People often ask...

    Cedar Community - Cedar Ridge Campus offers independent living and assisted living.

    There are 19 photos of Cedar Community - Cedar Ridge Campus on Mirador.

    The full address for this community is 113 Cedar Ridge Dr, West Bend, Wisconsin 53095.

    No, Cedar Community - Cedar Ridge Campus does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

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    Mirador Living is not affiliated with the owner or operator(s) of Cedar Community - Cedar Ridge Campus. The information above has not been verified or approved by the owner or operator. For exact information, please contact Cedar Community - Cedar Ridge Campus directly. There is no cost for this service. We are compensated by the community you select.

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