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Location
Mondell Heights Retirement Community is located at 106 E Main St, Newcastle, WY, 82701.
About Mondell Heights Retirement Community
Mondell Heights Retirement Community sits at 106 East Main Street in Newcastle, Wyoming, right up against the Black Hills, and it's a calm spot where folks can settle in and know help's always close if they need it, since staff stay on-site around the clock and there's a 24-hour call system. Residents get weekly housekeeping and laundry, and the facility does provide meals each day-three nutritious ones plus snacks-and there's always someone to help with special diets or food allergies if a person needs it, and meals get planned by those who know how to keep food tasty and safe for older folks. There's a staffed salon and barber to keep up with haircuts and such, walking paths if somebody wants fresh air, a garden out back for quiet time, and a well-used arts room for anyone who enjoys crafts or painting; people organize community-sponsored activities to keep everyone busy, active, and social, sometimes with games, sometimes with music, or something to get hands moving.
Rooms come furnished, most are private and some have kitchenettes, and every room's got a telephone. Transportation is available, whether a trip's for groceries, appointments, church, visits to the town center-which is pretty close by-or to reach doctors and other healthcare services in the area, though there's also help with healthcare coordination and medication management right inside the community, guided by a registered nurse. The folks living here can get help with bathing, dressing, continence care, and anything else they need for daily life, whether they walk on their own or use a wheelchair, and if someone's having memory problems, staff can provide memory care in a safer area made to lessen confusion and wandering. Mondell Heights holds a Level I Assisted Living Facility license from Wyoming and can accept Medicaid.
The community's got a friendly and caring staff, many folks say they're helpful and always glad to chat or lend a hand, and a set of awards like Best of Senior Living shows others have noticed that too. There are plenty of senior-focused resources too, like advice and planning for finances, paying for care, legal questions, insurance, and even a catalog for senior products like shoes or safety alerts. Whether someone chooses assisted living, independent living, or needs Alzheimer's care and other kinds of support, Mondell Heights Retirement Community tries to balance independence with the right level of help, making the place feel safe, relaxed, and respectful, giving a bit of comfort to families and residents both.
People often ask...
Mondell Heights Retirement Community offers independent living and assisted living.
There are 2 photos of Mondell Heights Retirement Community on Mirador.
The full address for this community is 106 E Main St, Newcastle, WY 82701.
No, Mondell Heights Retirement Community does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Wyoming, the Department of Health's Healthcare Licensing & Surveys program licenses care facilities and publishes licensure, complaint, and life-safety findings.
License number
al-272
Facility type
Assisted Living Facility
Inspection Reports
30
Reports
6
Type A Citations
0
Type B Citations
10
Complaints
16
Years
01 Jul 2024Revisit
01 Jul 2024Revisit
Verified compliance with all regulations and found no new deficiencies.
07 May 2024Revisit
07 May 2024Revisit
Determined that all previously identified deficiencies were corrected and no new noncompliance was found.
04 Jan 2024Complaint
04 Jan 2024Complaint
Found deficiencies in management oversight and medication management, including inadequate direction of staff, insufficient assessment of residents' ability to self-medicate, and lapses in medication administration practices.
Ch 12 Sec 6 Personnel and Staffing RequirementsPersonnel and Staffing Requirements
Investigation identified several Life Safety Code deficiencies, including inadequate ramp handrails, a doorway that could be mistaken for an exit, and improper maintenance/inspection of portable fire extinguishers and electrical components.
1994 NFPA 101 Life Safety CodeHandrails/means of egress not compliant
1994 NFPA 101 Life Safety CodeExit signage/exit identification
1993 NFPA 70 / NFPA 101Portable fire extinguishers - maintenance/inspection
1993 NFPA 70Electrical components maintenance
05 Dec 2023Revisit
05 Dec 2023Revisit
Identified deficiencies in fire protection, including failure to maintain sprinkler systems and extinguishment requirements; observed a dry sprinkler system was turned off and portions of the facility remained unprotected.
1994 NFPA 101, Life Safety Code; 1994 NFPA 13, Installation of Sprinkler SystemsExtinguishment Requirements and Sprinkler System Maintenance
31 Aug 2023Life Safety
31 Aug 2023Life Safety
Identified serious life-safety deficiencies related to fire protection systems, including a door held open, a damaged manual pull station, a dry-sprinkler system with an off valve and leaks, and lack of a proper fire-watch.
1994 NFPA 101, Life Safety CodeContinued From page 1
Concluded that previous deficiencies were corrected and no new noncompliance was found. The agency reported compliance with all regulations surveyed.
02 Jun 2022Licensure
02 Jun 2022Licensure
An inspection found multiple deficiencies in resident records, infection control, emergency procedures, and administrative practices. The problems affected care documentation, staff practices, and overall safety planning.
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08 Apr 2022Revisit
08 Apr 2022Revisit
Verified that prior deficiencies were corrected and no new noncompliance found. The operation was in compliance with all regulations surveyed.
15 Feb 2022Complaint
15 Feb 2022Complaint
The agency investigated a reported COVID-19 outbreak and related documentation gaps and found deficiencies in infection control practices, symptom monitoring, and outbreak reporting, along with deficiencies in resident records and related reporting.
Chapter 12, Rules and Regulations for Licensure of Assisted Living FacilitiesInfection control and employee symptom monitoring; reporting
Chapter 12, Rules and Regulations for Licensure of Assisted Living FacilitiesResident records and incident reporting; confidentiality; outbreak reporting
25 Jan 2021Revisit
25 Jan 2021Revisit
Concluded that all previously cited deficiencies were corrected and no new noncompliance was found. The entity was in compliance with all regulations surveyed.
27 Oct 2020Revisit
27 Oct 2020Revisit
Investigated a COVID-19 related issue and staffing concerns; found failures to report a resident's positive COVID-19 test and related incident reporting deficiencies.
Chapter 12 Section 6 (d)(i)Personnel and Staffing Requirements
Chapter 12 Section 7 (e)(i)(A-K)Assisted Living Facility Core Services – Personal Funds and Resident Records
29 Jul 2020Complaint
29 Jul 2020Complaint
Identified deficiencies in infection-control practices and entry screening, with several observations showing improper PPE use and unlocked entrances.
Chapter 12 Section 6(d)(i)Personnel and Staffing Requirements
07 Feb 2020Revisit
07 Feb 2020Revisit
Conducted a Life Safety Code revisit and found that all prior deficiencies were corrected, bringing compliance back.
04 Dec 2019Life Safety
04 Dec 2019Life Safety
Investigated an electrical safety issue including daisy-chaming of power strips and unverified generator testing, with deficiencies identified in maintenance of electrical systems.
1994 NFPA 101 Life Safety Code; 1993 NFPA 70 National Electrical CodeCode deficiency: Failure to maintain electrical systems
23 May 2018Revisit
23 May 2018Revisit
Concluded that prior deficiencies were corrected and overall compliance was achieved, with one exception for the dietary manager requirement (5074) extended date.
Dietary manager requirement, Rules and Regulations for Licensure of Assisted Living Facilities, Chapter 4Dietary Manager Requirement
26 Mar 2018Revisit
26 Mar 2018Revisit
Conducted a revisit for prior deficiencies and found all had been corrected with no new noncompliance.
22 Feb 2018Licensure
22 Feb 2018Licensure
Identified deficiencies in incident reporting, diet/nutrition management, and sanitation practices that did not meet regulatory requirements.
Ch 12 Sec 7(e)(i)(A-K) ALF Core ServicesSummary of Deficiencies; Reporting of Incidents
Ch 12 Sec 7(i)(iii)(A) ALF Core ServicesDietary Management; Food Service
Ch 12 Sec 7(i)(vi) ALF Core ServicesSanitation; Food Service and Nutrition
09 Jan 2018Life Safety
09 Jan 2018Life Safety
Identified life-safety deficiencies, including improper hazardous-area separation, gaps in fire alarm testing, and shortcomings in emergency drills and smoking controls.
REF: 1994 NFPA 101, Sections: 22-3.3.2.1; 6-6.1.4Hazardous area separation not maintained
REF: 1994 NFPA 101, Section: 31-4.4Detection, Alarm and Communication Systems
NFPA 101 Life Safety Code – Emergency Evacuation DrillsEmergency Egress and Relocation Drills
NFPA 101 Life Safety Code regarding SmokingSmoking
12 Nov 2015Revisit
12 Nov 2015Revisit
Verified that prior deficiencies were corrected; all corrective actions completed.
25 Aug 2015Life Safety
25 Aug 2015Life Safety
Investigated a complaint and identified multiple life-safety deficiencies involving exit door hardware, fire alarm/communication documentation, and maintenance gaps for extinguishment and related safety systems.
Type A1994 NFPA 101, Sections 22-3.2.2 and 5-2.1.5.3Exit door locking arrangements
Type A—Detectors, Alarm & Communications Systems
Type A—NFPA Extinguishment Requirements
03 Apr 2014Revisit
03 Apr 2014Revisit
Investigated the allegation and found deficiencies; all cited items had been corrected at follow-up.
CH 4 Sec 10(i)
CH12 Sec 7 (0i)
CH4 Sec 9
18 Nov 2013Life Safety
18 Nov 2013Life Safety
Identified life-safety deficiencies during a survey, including issues with egress doors, emergency power testing, and evacuation procedures. The facility did not meet the applicable safety standards.
Type ANFPA 101, 1994 EditionMeans of Egress/Fire Safety
Type ANFPA 101, 1994 EditionEmergency Power/Electrical Safety
Type ANFPA 101, 1994 EditionFire Drills/Evacuation
22 May 2013Complaint
22 May 2013Complaint
Investigated a complaint about staff qualifications; the allegation of unqualified personnel was unsubstantiated.
07 Dec 2012Revisit
07 Dec 2012Revisit
Investigated a follow-up on previously reported deficiencies and completed corrective actions; no deficiencies were cited.
25 Oct 2012Licensure
25 Oct 2012Licensure
Found deficiencies in documenting and communicating resident rights; none of the residents had signed acknowledgments that they were informed of their rights.
c—Resident Rights
03 Aug 2011Revisit
03 Aug 2011Revisit
Conducted a follow-up review to verify compliance; the record shows several tagged sections with corrected dates.
04 May 2011Licensure
04 May 2011Licensure
Cited deficiencies related to resident records, residents' rights documentation, and disaster/emergency training.
Chapter 8, Section 5, (f), (i) through (v)Resident rights – present grievances
Chapter 8, Section 8, (d)Resident rights – grievance process
Chapter 8, Section 14, (b), (II), (B)Disaster and Emergency Preparedness Staff Training
03 Jan 2011Revisit
03 Jan 2011Revisit
Investigated the follow-up for deficiencies from a prior survey; corrective actions were completed on the listed dates.
12 Oct 2010Life Safety
12 Oct 2010Life Safety
Identified deficiencies included lack of emergency lighting, improper temporary wiring in a smoke compartment, and absence of flame-retardant documentation for curtains.
23-3.2.9 Emergency Lighting; NFPA 101 Life Safety CodeEmergency Lighting
NFPA 70; National Electrical Code; NFPA 101 Life Safety CodeTemporary wiring vs. permanent fixed wiring
NFPA 701; NFPA 101 Life Safety CodeFlame-retardant curtains
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Mondell Heights Retirement Community. The information above has not been verified or approved by the owner or operator. For exact information, please contact Mondell Heights Retirement Community directly. There is no cost for this service. We are compensated by the community you select.
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