Cactus-Star Assisted Living LLC

    2929 E Cactus Rd, Phoenix, AZ 85032
    • Memory Care

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    Location

    Map showing location of Cactus-Star Assisted Living LLC

    Cactus-Star Assisted Living LLC is located at 2929 E Cactus Rd, Phoenix, AZ, 85032.

    About Cactus-Star Assisted Living LLC

    Cactus-Star Assisted Living LLC sits in a quiet Phoenix neighborhood at 2929 East Cactus Road, so the place feels like home and gets plenty of sun, and you'll see a garden out front that gives a touch of that desert calm. The home cares for up to 10 residents, with live-in caregivers and a staff that stays 24 hours a day, offering round-the-clock support with activities like bathing, dressing, medication management, and moving around, even for folks who need one or two helpers or lifts. The building's got wheelchair accessible showers, indoor and outdoor common areas, private and semi-private rooms fully furnished, and high-speed Wi-Fi, plus on-site dining with meal options that fit different diets like kosher and vegetarian. There's always a beautician there, and organized activities both at home and out in the community, with devotional services on the schedule and a big focus on keeping everyone active and connected.

    Cactus-Star handles several care types-assisted living, memory care, board and care, and respite stays-and takes in people with high medical needs, diabetes, movement issues, wandering or behavioral problems, incontinence, and more. Staff help with medical appointments, and visiting nurses, doctors, therapists, and specialists check in as needed. They can coordinate with healthcare providers, arrange transportation for a fee, manage medicines, and monitor blood sugar, though they do need a nurse's oversight to give insulin shots. The home can keep residents with dementia or Alzheimer's busy with planned activities and offers reminders for daily tasks and incontinence care, along with support for those who act out physically or are restless.

    The place operates as an assisted living home-directed facility with a license (AL9123H) through August 31, 2025, and belongs to the Arizona Care Alliance as an approved provider, though it doesn't accept ALTCS funding as of now. The business lists its prices for private and semi-private rooms, with the rating at 4 stars-marked as excellent by reviews-and offers respite care if you need a short stay. Families can use the Caring Senior Transitions placement service free of charge, where an advisor learns what's needed by talking things through and finds matches with communities, only charging if folks decide to move in. The facility provides extra information if someone wants details on care types like adult day health, home care, skilled nursing, or foster homes, and connects families with local experts for more guidance. Residents and visitors see a peaceful place focused on daily living in a way that tries to keep things simple, familiar, and supportive. Business hours run from 8AM to 9PM weekdays and 8AM to 5:30PM on weekends, and you'll find a steady routine, helpful staff, and both indoor and outdoor activities for people who call it home.

    People often ask...

    Cactus-Star Assisted Living LLC offers memory care and board and care.

    The full address for this community is 2929 E Cactus Rd, Phoenix, AZ 85032.

    No, Cactus-Star Assisted Living LLC does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Arizona, the Department of Health Services licenses assisted living and long-term care facilities through AZ Care Check, running compliance inspections and investigating complaints.

    License number001cs00000Wo7TdAAJ
    StatusActive
    Facility typeAssisted Living Home
    License classActive
    Capacity10 residents
    LicenseeCACTUS STAR ASSISTED LIVING HOME LLC
    EffectiveSeptember 24th, 2013
    ExpiresAugust 31st, 2026
    View the official license record

    Inspection Reports

    3

    Reports

    26

    Citations

    3

    Complaints

    3

    Years

    19 Jun 2025Complaint
    Identified deficiencies included missing freedom-from-infectious-TB documentation for a staff member, a non-functioning external egress alert, exposure to contamination due to improper food storage, and inadequate cleaning and disinfection of premises.
    • R9-10-806.A.8.a-bR9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculo
    • R9-10-815.F.2.a-cR9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased p
    • R9-10-817.C.2R9-10-817.C.2. Food Services C. A manager shall ensure that food is obtained, prepared, served, and stored as follows: 2. Food is protected from potential contamination;
    • R9-10-819.A.1.aR9-10-819.A.1.a. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
    28 Jun 2024Complaint
    Identified widespread deficiencies in training, safety, and documentation, including gaps in fall prevention training, neglect reporting, staffing, and disaster and evacuation drills.
    • A.R.S. § 36-420.01.A36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and con
    • R9-10-803.J.1-6J. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall: 1. If applicable,
    • R9-10-803.K.1K. A manager shall provide written notification to the Department of a resident's: 1. Death, if the resident's death is required to be reported according to A.R.S. § 11-593, within one working day after the resident's death; and
    • R9-10-806.A.1.b.iA. A manager shall ensure that: 1. A caregiver: b. Provides documentation of: i. Completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers;
    • R9-10-806.A.5.a-cA. A manager shall ensure that: 5. An assisted living facility has a manager, caregivers, and assistant caregivers with the qualifications, experience, skills, and knowledge necessary to: a. Provide the assisted living services, behavioral health services, behavioral care, and ancillary services in
    • R9-10-806.B.4.a-bB. A manager of an assisted living home shall ensure that: 4. At least the manager or a caregiver is present at an assisted living home when a resident is present in the assisted living home and: a. Except for nighttime hours, the manager or caregiver is awake; and b. If the manager or caregiver is
    • R9-10-808.C.1.aC. A manager shall ensure that: 1. A caregiver or an assistant caregiver: a. Provides a resident with the assisted living services in the resident's service plan;
    • R9-10-808.C.1.fC. A manager shall ensure that: 1. A caregiver or an assistant caregiver: f. Encourages a resident to participate in activities planned according to subsection (E); and
    • R9-10-808.C.1.gC. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
    • R9-10-814.F.1F. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving personal care services includes: 1. Skin maintenance to prevent and treat bruises, injuries, pressure sores, and infections;
    • R9-10-815.F.2.a.i-iiF. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the follo
    • R9-10-818.A.4A. A manager shall ensure that: 4. A disaster drill for employees is conducted on each shift at least once every three months and documented;
    • R9-10-818.A.5.aA. A manager shall ensure that: 5. An evacuation drill for employees and residents: a. Is conducted at least once every six months; and
    • R9-10-820.D.4.b.i-iiD. A manager shall ensure that: 4. A resident's sleeping area: b. Is not used as a passageway to a common area, another sleeping area, or common bathroom unless the resident's sleeping area: i. Was used as a passageway to a common area, another sleeping area, or common bathroom before October 1, 201
    10 Oct 2023Complaint
    Found deficiencies in first aid after a fall, fall prevention training, incident reporting, home health care planning, evacuation drills, and use of a resident's bedroom as a passageway.
    • A.R.S. § 36-420.B.236-420. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition B. Each health care institution: 2. Shall provide appropriate first aid in accordance with its certification training for first aid before the arrival of emergency medical services to a resident w
    • A.R.S. § 36-420.01.A36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and con
    • R9-10-803.C.1.wC. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: w. Cover a quality management program, including incident report and supporting documentation;
    • R9-10-803.L.2.cL. If a resident is receiving services from a home health agency or hospice service agency, a manager shall ensure that: 2. Any care instructions for a resident provided to the assisted living facility by the home health agency or hospice service agency are: c. Documented in the resident's service p
    • R9-10-808.A.4.aA. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 4. Is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f): a. No later than 14 calendar days after a significant change in the resident's physic
    • R9-10-818.A.5.b.iA. A manager shall ensure that: 5. An evacuation drill for employees and residents: b. Includes all individuals on the premises except for: i. A resident whose medical record contains documentation that evacuation from the assisted living facility would cause harm to the resident, and
    • R9-10-818.A.6.c.iiA. A manager shall ensure that: 6. Documentation of each evacuation drill is created, is maintained for at least 12 months after the date of the evacuation drill, and includes: c. If applicable: ii. An identification of residents who were not evacuated;
    • R9-10-820.D.4.b.i-iiD. A manager shall ensure that: 4. A resident's sleeping area: b. Is not used as a passageway to a common area, another sleeping area, or common bathroom unless the resident's sleeping area: i. Was used as a passageway to a common area, another sleeping area, or common bathroom before October 1, 201

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    Mirador Living is not affiliated with the owner or operator(s) of Cactus-Star Assisted Living LLC. The information above has not been verified or approved by the owner or operator. For exact information, please contact Cactus-Star Assisted Living LLC directly. There is no cost for this service. We are compensated by the community you select.

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