Overall sentiment in the reviews for Shalev Senior Living #2 is strongly positive. Multiple reviewers describe the community as "great," "amazing," and "absolutely terrific," and several explicitly state they would "highly recommend" the facility. Families repeatedly report that residents — in particular the reviewers' fathers — are happy and well cared for, and reviewers express clear satisfaction with the way staff treat residents. The broad tone is one of gratitude and confidence in the community's ability to meet resident needs.
Care quality emerges as the clearest strength. Reviewers emphasize an unusually favorable caregiver-to-patient ratio (reported as one caregiver for every two patients), which supports more individualized attention. Staff longevity is highlighted, suggesting stability and experience among caregivers. Reviewers specifically praise the facility's handling of serious and sensitive situations, including end-of-life care, and describe staff as attentive and compassionate. The presence of awake night-duty personnel is called out as a reassuring safety and care feature.
The facility's smaller size is mentioned repeatedly and is presented positively: reviewers associate the smaller community with individualized care and a close-knit, friendly atmosphere. Phrases such as "smaller community," "great people," and "supportive community" indicate that families value the personal feel and human connection offered. One reviewer noted a move-in in February and weekly window visits, which underscores that families are engaged and observant of their loved ones' condition after placement.
The primary negatives cited are practical rather than about hands-on care. Several reviewers report difficulty communicating with staff, describing staff communication as "hard." Another recurring concern is cost; multiple reviewers call the community "pricey," indicating that affordability may be a barrier for some families. Visitation restrictions or patterns are also mentioned (weekly visits through the window), which may reflect pandemic-era limits or particular visiting policies that some families found restrictive. These are the main recurring concerns and contrast with otherwise strong praise for caregiving and community spirit.
Notably absent from the reviews are specific comments about dining, activities, or physical facilities (amenities, layout, cleanliness), so no firm conclusions can be drawn about those areas from the provided summaries. Management is implied to be competent in terms of staffing and care delivery (given long-tenured staff and favorable staffing ratios), but communication practices between staff and families appear to need improvement based on multiple comments.
In summary, Shalev Senior Living #2 is consistently described by reviewers as a caring, well-staffed, and intimate community that delivers strong individualized and end-of-life care. The standout assets are the low resident-to-caregiver ratio, awake night staff, experienced personnel, and the warm, personalized environment. The most significant concerns center on staff-family communication, cost, and visitation constraints. Prospective families should weigh the high level of hands-on, individualized care and positive family endorsements against the reported communication challenges and higher cost, and should directly verify current visitation and communication policies during their assessment.
