Prime Health Services Care Home

    99-1041 Halawa Heights Rd, Aiea, HI 96701
    • Memory Care

    Smooth stay; kind staff, pricey

    I had a respite stay and it went smoothly. I've known the staff for years - they're kind, attentive, and I have no complaints about the care. It's expensive and doesn't accept Medicaid, and I'd like to see more outings each week, but overall I'm pleased with the community.

    Current/former resident
    Jul 2026

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    Reviews

    4.50·(2)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      5.0
    • Meals

      4.5
    • Amenities

      4.5
    • Value

      2.0

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    Location

    Map showing location of Prime Health Services Care Home

    Prime Health Services Care Home is located at 99-1041 Halawa Heights Rd, Aiea, HI, 96701.

    About Prime Health Services Care Home

    Prime Health Services Care Home sits in Aiea, HI, and gives seniors different levels of care, so if someone needs help with daily life or special support for memory loss, they can stay in the same place as their needs change, and there's just five licensed beds, which means it feels a bit more personal and quiet than bigger communities, and you notice right away that the space is designed for safety and comfort, especially for seniors with Alzheimer's or other forms of dementia since there's a separate secure memory care area with alarms and a wander alert system to help prevent anyone from getting lost. The place accepts both independent and assisted living residents, even those who need help with almost everything such as bathing, dressing, transfers, medication management, and higher level medical care like diabetic support, insulin management, or even help for bowel and bladder incontinence, so people with more complex needs can be cared for properly, and there's full-time nurses and licensed practical nurses on staff around the clock and a doctor available when needed. The home lets people keep cats, which some find comforting, and there's attention to helping people stay social with daily activities like gardening, karaoke, trivia, pet programs, and even day trips out to cafes or local sights, plus the full-time activity director keeps the schedule going and makes sure there's things to do for everyone, even those with confusion or memory problems. The dining room serves meals that match dietary needs, such as low/no sugar or sodium, and staff can help those with feeding or planning, and if someone needs special diets for diabetes or other health issues, that's arranged, and they help with meal preparations too, so no one has to worry about shopping or cooking. The units are all on the ground floor, with private baths, and come in different room types like private or semi-private, and photos are available if someone wants to see before moving in, and they even coordinate the move to remove some stress. The home has Wi-Fi everywhere, and TV is offered, so people can keep up with their shows or family, and the place is accessible for wheelchairs and walkers, so getting around isn't hard. If a family caregiver needs a break, there's short-term respite stays, and for those who want to age in place, the staff try to keep people as independent as they can for as long as possible. Housekeeping, laundry, errands like grocery shopping, and even a beautician are on-site, which saves trips across town, and the property features indoor and outdoor spaces like enclosed courtyards and walking paths for fresh air. The home offers transportation to doctor's appointments and sometimes to off-site activities, so no one's limited to just staying in, and it helps to be so close to pharmacies and clinics. Smoking is allowed outdoors for those who need it. Prime Health Services Care Home aims to help seniors and their families find some peace of mind knowing there's support with everything needed-from behavioral management and wandering risks to medication and medical needs, all in a home-like setting where bonds with staff and fellow residents can make the days a little easier and friendlier.

    People often ask...

    Prime Health Services Care Home offers memory care and board and care.

    The full address for this community is 99-1041 Halawa Heights Rd, Aiea, HI 96701.

    No, Prime Health Services Care Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Hawaii, the Department of Health's Office of Health Care Assurance licenses care facilities and publishes the statements of deficiency from its inspections.

    License numberhi-lic-1508-c
    Facility typeAdult Residential Care Home
    Capacity5 residents
    LicenseeRafael Antonio
    ExpiresDecember 31st, 2026

    Inspection Reports

    2

    Reports

    7

    Citations

    0

    Complaints

    2

    Years

    19 Sept 2025Inspection
    An investigation found several medication management and record-keeping deficiencies, including missing discontinuation orders, unclear dosage orders, and incomplete resident progress notes and incident reporting.
    • §11-100.1-15Medications
    • §11-100.1-15Medications
    • §11-100.1-15Medications
    • §11-100.1-17Records and reports
    • §11-100.1-17Records and reports
    24 Sept 2024Inspection
    Investigated the facility found deficiencies in medication documentation and in missing resident physical examinations in records.
    • §11-100.1-15Medications
    • §11-100.1-17Records and reports

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Prime Health Services Care Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Prime Health Services Care Home directly. There is no cost for this service. We are compensated by the community you select.

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