Emerson Pines

    10100 Kempwood Drive, Houston, TX, 77080
    4.2 · 21 reviews
    • Independent living
    AnonymousCurrent/former resident
    3.0

    Friendly staff, social, maintenance issues

    I live here and overall I'm pleased: the staff are friendly, informative and helpful (quick move-in, daily assistance and 24-hour nursing), the community is social with many activities and a transportation van for shopping/appointments, and apartments are spacious with in-unit kitchens (1-2 bedroom options), garden/courtyard, on-site pharmacy/store and free laundry. Meals are provided weekdays and the place feels like fair value. My biggest concerns are persistent maintenance and management problems - slow or nonexistent repairs, billing/mail issues, unreliable elevators and some security gates - plus plumbing/odor and unsafe courtyard spots that need fixing. I'd recommend it for the social atmosphere and staff, but be cautious about ongoing upkeep and safety.

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    Amenities

    4.24 · 21 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.3
    • Meals

      3.6
    • Amenities

      3.5
    • Value

      2.6

    Location

    Map showing location of Emerson Pines

    About Emerson Pines

    Emerson Pines is a senior living community in northwest Houston serving adults fifty-five and older, offering independent living, assisted living, memory care, and home health services, and while the place was built in 1975 and has 383 units, the property's under new management with many updated apartments and new amenities, so there's plenty for residents who want a mix of comfort, safety, and social activity, since folks here get all their utilities and trash service included in the monthly rent, and units come in different options such as studio and one-bedroom spaces, with sizes from 500 to over 1,100 square feet, and go by unit numbers like HH-1225, so if someone wants a bigger or smaller place, there's usually something that fits, and many apartments have walk-in closets with shelving, large windows for sunlight, ceiling fans, and hardwood floors, while the kitchens feature white cabinets, dishwashers, stainless appliances, and speckled counters, and most bathrooms are equipped with grab bars, bathtubs, and extra safety measures.

    Emerson Pines offers secured entrances and elevators, so people who use walkers or wheelchairs can get around easily, and there are shared laundry rooms-six of them-for when folks need to do their wash, plus there's assigned parking and covered spots for people with cars, and yes, pets are allowed, though there are rules about them, with a limit of two pets per apartment and some fees, and animals can't be over 25 pounds. Residents can spend time outside in the green courtyards, walk their dogs, or sit among the flowers and trees in an area with a community garden, putting green, sidewalks, and a grill and patio furniture, or maybe take a swim in the pool or play a game of golf if they want to, and inside, people can visit the onsite salon for haircuts or use the fitness center, which has treadmills, weights, and other gear.

    The place keeps staff on-site all day and night, with security measures and emergency response systems in every unit, so if someone needs help, it's easy to get, and trained staff help with medication, wellness checks, light housekeeping, and maintenance, plus there's restaurant-style dining with meals planned by professional chefs, and food options for low salt or sugar diets, and they'll also serve guests if someone has visitors for meals. The community puts on social and educational events, shopping trips, movies in the theater room, and regular activities in big, bright living spaces, so people can stay as involved as they want to be, and for those who need extra support, memory care and adult day care programs are available, along with nursing and rehab services, medication management, health monitoring, and home care visits.

    Accessible units are available for people with mobility needs, and decor leans modern yet comfortable, with stylish living rooms, wood-look floors, and spaces arranged for both privacy and gathering, whether someone wants a private apartment or a shared arrangement, and since Emerson Pines is less than a mile from parks and restaurants, residents can get out and explore when they want. Investors Property Services manages the community, and the grounds are kept tidy and neat, and with all these services-transportation for errands, scheduled activities, and house cleaning-most people find they can keep their independence while getting support when life changes, and it's a pretty quiet neighborhood for those looking for a simpler pace.

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