Community Compassion Center of Jonesboro

    1705 Latourette Dr, Jonesboro, AR 72404
    • Skilled Nursing
    3.4ยท85 reviews

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.36ยท(85)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      2.9
    • Meals

      1.8
    • Amenities

      2.8
    • Value

      2.0

    Pros

    • Compassionate and friendly direct-care staff
    • Well-regarded rehabilitation and therapy program
    • Clean, modern facility and comfortable rooms
    • Responsive and visible administrative leadership
    • Helpful admissions and insurance assistance
    • Available hospice and comfort-focused services
    • Engaging activities and family-like social environment
    • Attentive dining and serving staff in many instances
    • Good roommate matching and supportive community

    Cons

    • Inconsistent medication administration and timing
    • Delays in personal-care tasks (bathing, toileting, dressing)
    • Unreliable nurse-call response and slow point-of-care attentiveness
    • Inadequate staffing levels and high staff turnover
    • Inconsistent meal temperature and food-service continuity
    • Housekeeping and laundry process deficiencies
    • Gaps in transfer and fall-prevention practices
    • Variable staff professionalism and family communication
    • Privacy and dignity practice gaps
    • Inventory control issues for residents' personal belongings

    Summary of reviews

    Reviewer feedback for Community Compassion Center of Jonesboro is mixed, with clear strengths in direct resident engagement and rehabilitation services alongside recurring operational weaknesses that families should evaluate before placement.

    Care quality: Many families praised aides and therapists who provided attentive, compassionate hands-on care and a well-regarded rehab program. At the same time, a number of reviews describe delays in medication delivery, postponed personal-care tasks (bathing and dressing), missed appointments, and concerns about skin integrity and wound-prevention practices. These patterns point to inconsistent clinical follow-through that appears to vary by shift and unit.

    Staff and management: Reviewers frequently contrasted individual staff members who were described as caring and helpful with broader concerns about staffing levels, retention, and administrative turnover. Several reviews referenced slow or difficult communication with clinical staff and the front office, and there are reports of long waits for nurse-call responses. Conversely, some families noted visible, engaged leadership and staff who actively support admissions and insurance needs.

    Dining and activities: Dining experiences appear inconsistent. Positive comments cite good meals and a pleasant dining environment; negative comments highlight food arriving cold, limited meal variety or dietary accommodations, and intermittent service delays. Activities and the social environment were often described positively, with an emphasis on a family-like atmosphere and engaging programming.

    Facilities and housekeeping: The physical plant and new construction receive favorable comments for being clean and comfortable. However, multiple reviews identified housekeeping and laundry process issues, including missing clothing and room-level cleanliness concerns. There are also mentions of occasional odor concerns and reported lapses in room upkeep that warrant verification during a visit.

    Safety and policies: Safety-related themes include fall incidents and concerns about transfer protocols, unanswered call lights, and variability in privacy and dignity practices during personal care and transport. Several reviewers raised worries about personal items going missing, indicating inventory-control or property-protection gaps. Positive notes include availability of hospice services and strong aspects of the rehabilitation pathway.

    Recommendation for families: The facility shows notable strengthsโ€”especially in rehabilitation, hospice support, and individual staff membersโ€”yet the consistency of basic care processes is uneven. Prospective residents and families should arrange a tour across different shifts, ask specific questions about staffing ratios, medication administration procedures, wound-care and turning protocols, laundry and property-control policies, meal service schedules and special-diet handling, and mechanisms for escalating concerns. Observing mealtimes, medication rounds, and nurse-call response during a visit can help verify whether the operational gaps seen in reviews have been addressed.

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    Medicare Ratings

    5ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Community Compassion Center of Jonesboro is located at 1705 Latourette Dr, Jonesboro, AR, 72404.

    About Community Compassion Center of Jonesboro

    Community Compassion Center Of Jonesboro sits in a busy part of town close to several hospitals, including St Bernards Medical Center and NEA Baptist Memorial Hospital, so residents can get extra medical help if they need it, and the place offers a mix of senior care that covers long-term skilled nursing, short-term rehab, adult day care, memory care for those living with Alzheimer's or dementia, assisted living services, respite care, and even home care services for seniors who want to keep living at home, though there's a lot to say about how the different parts work. In this building you'll find staff who are friendly, patient, and helpful, and while certified nurses are only present for between 12 and 16 hours each day, there's an all-day call system so someone can help when you press for it, and this matters because a lot of seniors who live here need help with basic things like bathing, dressing, moving from bed to chair, and taking medicine on time, and the staff handles things such as transfers for people who can't move well, non-ambulatory care, and even hospice and palliative services when needed.

    The center is known for its memory care, which includes special support and secure units just for people living with Alzheimer's or other memory problems, and therapy-like speech, occupational, and physical therapy-forms part of the routines for residents who need help to regain their strength or skills, and the facility makes sure meals are handled by a professional chef, offering all-day dining options, allergy-sensitive choices, and meals that fit various dietary restrictions, and there's a comfortable dining room with restaurant-style service. Residents enjoy rooms with private bathrooms, basic furniture, cable TV, Wi-Fi, and air conditioning, and there's a library, garden, walking paths, fitness center, spa, and arts and activity rooms where community activities like movie nights and music programs happen now and again. The center also manages housekeeping, laundry, transportation, parking, and even helps families navigate moves and ongoing support.

    Despite the good, Community Compassion Center Of Jonesboro has serious issues with nurse staffing, since the daily nurse care is very low at only about 0.2 hours per resident per day, and the home has poor ratings in both nurse quality and long-term and short-term care with an F overall-really, there've been big problems like pressure sores and major falls, and almost no patients go home after shorter rehab stays, which shows the challenges in the care offered. Still, the state's health inspection gave them a B+, with no health violations found, so the building itself seems safe and clean. The center accepts both Medicare and Medicaid, and currently about 17 out of 136 beds are open as of June 2025, and while it's described as non-profit some sources show it's owned by a for-profit company, so there's a bit of confusion there, but it's part of a bigger senior living network that covers a variety of care from nursing and rehab to home care and assisted living, all in a campus designed to feel like home, nice for folks who prefer a softer setting but who also need quite a bit of medical or daily living help.

    People often ask...

    Community Compassion Center of Jonesboro offers skilled nursing.

    There are 1 photos of Community Compassion Center of Jonesboro on Mirador.

    The full address for this community is 1705 Latourette Dr, Jonesboro, AR 72404.

    No, Community Compassion Center of Jonesboro does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Community Compassion Center of Jonesboro. The information above has not been verified or approved by the owner or operator. For exact information, please contact Community Compassion Center of Jonesboro directly. There is no cost for this service. We are compensated by the community you select.

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