Beechwood

    31 Vauxhall St, New London, CT 06320
    • Skilled Nursing
    4.6ยท33 reviews

    Compassionate staff, clean facility improvements

    I'm very pleased with the compassionate, attentive staff - CNAs, nurses, therapists and admin were friendly, professional, and kept my family informed. The facility is clean, homey, with excellent meals and rehab; overall a great, family-like place that just needs a couple small improvements to be perfect.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.64ยท(33)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.6
    • Meals

      3.9
    • Amenities

      4.7
    • Value

      4.6

    Pros

    • Compassionate, attentive nursing staff
    • Skilled occupational and physical therapy services
    • Supportive social work and admissions coordination
    • Clean, well-maintained facility
    • Homelike, welcoming environment
    • Fresh, high-quality meals and dietary accommodations
    • Engaging recreational programs and outdoor patio activities
    • Smooth admission-to-discharge transitions and home return support
    • Dignified, respectful personal care
    • On-site overnight support and visible leadership
    • Family-like staff culture and staff dedication
    • Successful rehabilitative outcomes for many residents

    Cons

    • Inconsistent staff responsiveness and delayed care tasks
    • Gaps in clinical coverage and urgent diagnostic/treatment response
    • Communication gaps with families about clinical status and incidents
    • Variable aide training and performance
    • Sanitation and infection-control concerns in select areas
    • Inconsistent dining quality across stays
    • Temperature-control issues in resident rooms
    • Limited specialized dementia-care programming
    • Billing and bed-assignment confusion

    Summary of reviews

    Beechwood presents as a facility with clear strengths in rehabilitation, personalized care, and a homelike atmosphere. Reviewers consistently highlight strong therapy services (OT/PT/rec) and social work support, with many families describing effective admission-to-discharge coordination and successful transitions back home. Nursing staff and CNAs are frequently characterized as compassionate and attentive, and the facilityโ€™s visible leadership and on-site overnight support are noted as stabilizing factors. The environment is described as clean and well maintained, with engaging recreational programming, outdoor patio access and food that many residents and families find fresh and high quality.

    At the same time, the reviews indicate operational inconsistencies that prospective residents and families should consider. Several accounts describe delays in clinical responsivenessโ€”including slow lab/x-ray turnaround, delayed physician contact at times, and lagging administration of fluids or antibioticsโ€”which point to gaps in urgent-response processes and weekend coverage. Staffing levels and response times are also cited as variable; understaffing appears to contribute to slower attention for routine needs and to uneven aide performance. Communication with families is uneven in some instances, producing frustration around updates, diagnostic results, and transport arrangements.

    There are also facility-level maintenance and programmatic issues raised alongside the positive comments. A subset of reports reference sanitation and infection-control concerns in certain units and temperature-control problems in resident rooms. Dining receives generally favorable comments for quality and accommodations, but experiences are not uniform; inconsistent meal quality across stays is noted. Importantly, reviewers indicate that the facility may not be optimal for residents with advanced dementia, suggesting limited specialized dementia programming and associated supports.

    Overall, Beechwood appears to provide strong rehabilitative and compassionate care for many residents, backed by committed staff, effective therapy teams, and a pleasant physical environment. However, recurring themes around inconsistent responsiveness, episodic clinical-coverage gaps, variable aide performance, and facility-level sanitation and temperature issues suggest areas for improvement. Families weighing placement should balance the facilityโ€™s rehabilitative strengths and supportive culture against these operational concerns and, where relevant, clarify dementia-care capabilities, physician/onsite-coverage arrangements, and billing/bed-assignment policies during the tour and intake process.

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    Medicare Ratings

    3ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Beechwood

    Beechwood is located at 31 Vauxhall St, New London, CT, 06320.

    About Beechwood

    Beechwood sits in New London County and has been family-owned and operated since 1955, which is rare these days, and folks will notice the difference as soon as they walk in because the building has the feel of a grand old home rather than a hospital, and it's both state-of-the-art and built to be warm and safe at the same time. The place offers a range of care, including assisted living, Alzheimer's care, post-acute, transitional, and long-term care, so someone can get help for a week or stay for months if need be, and Beechwood has a 30-bed nursing unit and a 30-bed rehabilitation center that focus on skilled nursing and rehabilitation, where caring staff use modern treatments and advanced equipment, so people get good, up-to-date care without feeling lost in a crowd. The certified therapy clinic lets folks get both inpatient and outpatient therapies, including physical, occupational, and speech therapies, as well as unique options like tai chi and reiki, and there are other medical services like I.V. therapy, wound care management, pulmonary care, surgical and cardiac care, Doppler, ultrasound, electric stimulation, and cardiac monitoring, plus X-ray services, so most needs get met right on site. People who need help after a hospital stay can get outpatient therapy care, and Beechwood has hospice, post-acute, and long-term care services, including the Lady Bug End-of-Life program that pays attention to emotional, spiritual, and medical needs during tough times. Staff work with each person using a holistic approach, so diet management and custom treatment plans aren't an afterthought, and families can expect regular updates and honest care. The place is Joint Commission accredited and has a 5-Star CMS rating, and for three years in a row, US News and World Report ranked Beechwood as a Top Performer, so there's proof of good work over time, and it's all delivered by staff who get to know the people they care for. Access can have some restrictions based on local policies, but folks can learn more by visiting their website at http://www.beechwoodrehab.net, and as Beechwood sits in the hospitals and health care industry with a connection to New England Business Media, it stands out as the only independent facility of its kind in the area, so people looking for a place that balances medical skill with a home-like feel may want to take a closer look.

    People often ask...

    Beechwood offers skilled nursing.

    The full address for this community is 31 Vauxhall St, New London, CT 06320.

    No, Beechwood does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Beechwood. The information above has not been verified or approved by the owner or operator. For exact information, please contact Beechwood directly. There is no cost for this service. We are compensated by the community you select.

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