AnonymousLoved one of resident
    2.0

    Friendly admissions, inconsistent nurses, tragic

    I had a mixed experience. Many aides, CNAs, nurses, therapists and the admissions/social worker were warm, attentive and the facility was clean - admissions and therapy went smoothly and felt very family-like. But inconsistent nursing, cold or unhelpful staff at times, poor communication with family and doctors, repeated lab/x-ray and weekend delays (including slow fluids/antibiotics), and bad food were serious problems that I believe contributed to a tragic outcome, so it's far from a true five-star place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.67 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.5
    • Meals

      1.0
    • Amenities

      3.7
    • Value

      3.7

    Location

    Map showing location of Beechwood

    About Beechwood

    Beechwood sits in New London County and has been family-owned and operated since 1955, which is rare these days, and folks will notice the difference as soon as they walk in because the building has the feel of a grand old home rather than a hospital, and it's both state-of-the-art and built to be warm and safe at the same time. The place offers a range of care, including assisted living, Alzheimer's care, post-acute, transitional, and long-term care, so someone can get help for a week or stay for months if need be, and Beechwood has a 30-bed nursing unit and a 30-bed rehabilitation center that focus on skilled nursing and rehabilitation, where caring staff use modern treatments and advanced equipment, so people get good, up-to-date care without feeling lost in a crowd. The certified therapy clinic lets folks get both inpatient and outpatient therapies, including physical, occupational, and speech therapies, as well as unique options like tai chi and reiki, and there are other medical services like I.V. therapy, wound care management, pulmonary care, surgical and cardiac care, Doppler, ultrasound, electric stimulation, and cardiac monitoring, plus X-ray services, so most needs get met right on site. People who need help after a hospital stay can get outpatient therapy care, and Beechwood has hospice, post-acute, and long-term care services, including the Lady Bug End-of-Life program that pays attention to emotional, spiritual, and medical needs during tough times. Staff work with each person using a holistic approach, so diet management and custom treatment plans aren't an afterthought, and families can expect regular updates and honest care. The place is Joint Commission accredited and has a 5-Star CMS rating, and for three years in a row, US News and World Report ranked Beechwood as a Top Performer, so there's proof of good work over time, and it's all delivered by staff who get to know the people they care for. Access can have some restrictions based on local policies, but folks can learn more by visiting their website at http://www.beechwoodrehab.net, and as Beechwood sits in the hospitals and health care industry with a connection to New England Business Media, it stands out as the only independent facility of its kind in the area, so people looking for a place that balances medical skill with a home-like feel may want to take a closer look.

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