The Citadel of Skokie

    9615 Knox Ave, Skokie, Illinois 60076
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.92·(52)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      5.0
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      4.9

    Pros

    • Compassionate, patient, and respectful staff
    • Professional nursing and CNA care
    • Individualized support for medical, behavioral, and therapeutic needs
    • Commitment to residents through complex health events
    • Supportive short-term rehabilitation and therapy services
    • Timely updates and responsive communication with families and POAs
    • Helpful billing and administrative support
    • Resident sense of safety, belonging, and community
    • Comfort-focused end-of-life support
    • Organized operations and accessible leadership
    • Friendly assistance with transportation
    • Positive food quality
    • Recently updated appearance and positive cleanliness assessments

    Cons

    • Inconsistent housekeeping and room sanitation standards (reported)
    • Concerns about proactive mobility assistance and pressure-injury prevention (reported)
    • Common-area maintenance and hallway traffic-flow concerns (reported)

    Summary of reviews

    Most reviewers describe The Citadel of Skokie as a caring, professionally run facility. Residents and families praise nurses, CNAs, therapists, social workers, and other staff for patience, kindness, and respectful treatment. Reviewers also describe support for individualized physical and behavioral needs, including rehabilitation and care through complex medical events. One resident particularly appreciated the care team and therapists during a stay, while family members expressed gratitude for support during recovery and end-of-life care.

    Communication and administration are recurring strengths. Families describe receiving timely updates about treatment and services, and praise staff for helping with billing and paperwork. The administrator is characterized as accessible and effective, and some reviewers describe the facility as organized, with staff working together to support residents. Residents also mention feeling safe and cared about, and one family described their relative as being treated like a member of the community.

    Dining feedback is limited but positive: one resident said the food compared favorably with hospital meals. Reviews provide little detail about recreational activities or the variety of programming, so those areas are difficult to assess. Facility feedback is mixed. Several short reviews describe the building as clean, attractive, or recently updated, and one resident reports daily room cleaning. In contrast, one visitor described concerns with housekeeping and sanitation in a room and public areas, elevator upkeep, and hallway congestion during meal distribution. That visitor also raised concerns about the responsiveness of mobility assistance and preventive skin care. These concerns are not echoed in the other reviews, but they are relevant points for families to ask about and assess during a visit.

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    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    The Citadel of Skokie is located at 9615 Knox Ave, Skokie, Illinois, 60076.

    About The Citadel of Skokie

    The Citadel of Skokie is a rehabilitation center in Skokie, Illinois, serving people from the local community, and it has a long-standing focus on using skilled nursing and therapeutic practices to help guests heal and recover after illness or injury, and you'll find experienced and compassionate staff who work with residents to make the environment encouraging and respectful, which is important when folks need help with memory care or have specialized needs, for example, when someone's recovering from a stroke or managing wounds or needs extra care after surgery, and they do offer personalized care plans that pay close attention to each guest's health and personal preference, because they want people to feel at home as much as possible, and you should know they recently renovated their living spaces and therapy areas so things are updated and a bit more comfortable now. They provide memory care with an emphasis on keeping residents safe and working to improve their life quality, offering studio layouts for rooms and even have options for respite care if someone needs short-term stays, and the skilled nursing coverage includes things like bariatric care, medication management, 24-hour supervision, wound care, and help for people with medically complex needs, and there's also therapy like physical, occupational, and speech, plus support dedicated to veterans through their partnership with Veterans Affairs (VA), and by being tied to Citadel Healthcare they show a commitment to meeting high standards, with full accreditation and an average community rating of 8.5 out of 10. The center has 113 certified beds, a staffing ratio of 2.75 nurse hours per resident per day-this is less than the state average of 3.4-but nurse turnover is at 38.6%, which happens to be a little better than the state's 46.4%, so that may matter to some people looking at consistency of care, and the ownership is partly held by Jonathan Aaron and Kenneth Ripstein, each with a 27% stake, but there's no direct information on daily management in the material available. Inspection reports have shown 42 total deficiencies, three of which relate to infection control, and there are reports about potential harm in categories like safety from abuse or accidents, as well as medicines being managed without a licensed pharmacist, but the reports do note there wasn't actual harm in those cases, and the Centers for Medicare & Medicaid Services give the nursing home services a 1-star rating, so that's a thing you might want to consider, but if someone's top priority is compassionate, personalized care and access to therapy, with a place that's up-to-date and tries to make people feel at home, The Citadel of Skokie does offer those and continues to support both residents and families with empathetic and integrated care.

    People often ask...

    The Citadel of Skokie offers skilled nursing.

    There are 11 photos of The Citadel of Skokie on Mirador.

    The full address for this community is 9615 Knox Ave, Skokie, Illinois 60076.

    No, The Citadel of Skokie does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Citadel of Skokie. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Citadel of Skokie directly. There is no cost for this service. We are compensated by the community you select.

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