Hillcrest Care & Rehabilitation Center

    714 Southbend Ave, Mankato, MN 56001
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    2.86·(14)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.3
    • Meals

      5.0
    • Amenities

      1.0
    • Value

      2.9

    Pros

    • Compassionate and friendly caregiving staff
    • Attentive nursing aides
    • Skilled nursing care
    • Engaging activity program
    • High-quality, palatable meals
    • Available rehabilitation and therapy services
    • Supportive team environment

    Cons

    • Inconsistent staff responsiveness and communication
    • Sanitation and odor concerns in restrooms and common areas
    • Pest-control concerns
    • Aging infrastructure and deferred maintenance
    • Unreliable resident-call/alarm systems
    • Inaccessible bathroom design for wheelchair users
    • Inconsistent rehabilitation follow-through and therapy engagement
    • Gaps in mobility-assistance and timely clinical response

    Summary of reviews

    Reviews for Hillcrest Care & Rehabilitation Center are mixed, with clear areas of strength alongside several recurring operational concerns. Positive comments emphasize the interpersonal qualities of staff, the dining and activity programs, and aspects of clinical nursing; negative comments focus on facility maintenance, responsiveness, and accessibility. Prospective residents and families should weigh these contrasting patterns when evaluating the site in person.

    Care quality and staff: Many accounts praise individual staff members — nurses and aides are described as skilled, kind, and attentive, and several reviewers highlight a supportive team environment. At the same time, there are repeated references to inconsistent bedside manner and variable responsiveness. Clinically, some reviewers report strong nursing care, whereas others describe delays in attending to resident needs and gaps in mobility-assistance practices. Rehabilitation and therapy services are available, but there are concerns about inconsistent follow-through and limited therapy engagement for some residents.

    Dining and activities: The facility receives positive feedback for meals and the activity program. Multiple comments describe the dining as palatable and engaging, and activities as well-run. These programmatic strengths appear to be consistent positives that families may find reassuring when considering quality of life aspects.

    Facilities and management: Several reviews raise operational issues tied to facility condition and maintenance. Specific concerns include sanitation and odor issues in restrooms and common areas, pest-control concerns, an aging physical plant, and instances of non-functioning resident-call systems. Accessibility deficits — notably bathroom layouts that are not wheelchair-friendly — are also mentioned. Collectively, these points suggest gaps in routine maintenance, environmental quality control, and infrastructure upgrades.

    Notable patterns and recommendations: The feedback pattern is polarized: some reviewers offer unqualified praise, while others describe substantive environmental and responsiveness problems. That combination suggests uneven performance across shifts, units, or staff teams. When evaluating Hillcrest, families should tour multiple times, inspect restroom and common-area cleanliness, inquire about pest-control procedures, verify the reliability of call/ alarm systems, ask about staffing consistency and supervision, and request a clear therapy and mobility plan for prospective residents. These targeted questions can help assess whether the facility’s strengths align with a specific resident’s clinical and quality-of-life needs.

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    Medicare Ratings

    2·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Hillcrest Care & Rehabilitation Center is located at 714 Southbend Ave, Mankato, MN, 56001.

    About Hillcrest Care & Rehabilitation Center

    Hillcrest Care & Rehabilitation Center is a rehabilitation and care facility that focuses on a range of services like short-term rehabilitation, long-term care, memory care, and assisted living, and the programs have names like Hillcrest Care & Rehabilitation Center and offer dedicated therapy like physical, occupational, and speech therapy, aiming to help people recover or manage long-term health needs, and many veterans stay at the center. The place has 95 certified beds and usually has about 62 residents a day, so it's not too packed, and it's designed so residents have some independence and support for getting around, plus the staff includes Registered Nurses, Licensed Practical Nurses, Nursing Assistants, and even a Nursing Assistant in Training Program, and you'll often see Dietary Aides and Cooks keeping up meals for everyone. Monarch Healthcare Management has owned the facility since May 2015, with multiple people and groups holding ownership, such as Marc Halpert with 23 percent, Joshua Legum with 23 percent, Jeffrey Muencz at 13 percent, and direct owners like Hml Llc, Nij Llc, Spartan Healthcare Llc, Yazoma Holdings, Llc, Jeffrey Arem, Noam Jaffa, and William Stern.

    Residents can get 24-hour nursing care, and the place tries to keep a secure and comfortable environment and has amenities for comfort and recovery, plus there are features that help people with mobility-good for those getting rehab after illness or injury. The center tries to work with each resident according to their doctor's orders, preferences, and goals, aiming for individualized and compassionate care, and the facility is known for helping veterans, which matters to a lot of families. Hillcrest has specialized care options, including post-acute care, rehabilitation, skilled nursing, long-term stays, and memory care, all under one roof.

    People should know the inspection history though, because there are several recent reports-like an inspection from October 17, 2024, showing a deficiency where part of the nursing home wasn't free of accident hazards or had enough supervision, and that deficiency did cause actual harm though it wasn't immediate jeopardy, and a February 27, 2025 report found a deficiency serious enough to put residents' health or safety in immediate jeopardy, relating to quality of life and care. The reports also show 43 total deficiencies over time, including 9 infection-related ones that count as violations of federal standards about infection control, and the nurse turnover rate is pretty high at 54.7 percent compared to the state average, and nurse hours per resident per day are at 3.46, which is under the state average of 4.2. The facility is designed to give a secure environment, placing focus on keeping accident hazards low and matching care with what residents need and want. Amenities and services are in place to help residents stay safe and as independent as possible, although the history of deficiencies, the below-average nurse hours, and higher turnover should factor into care decisions.

    People often ask...

    Hillcrest Care & Rehabilitation Center offers skilled nursing.

    There are 9 photos of Hillcrest Care & Rehabilitation Center on Mirador.

    The full address for this community is 714 Southbend Ave, Mankato, MN 56001.

    No, Hillcrest Care & Rehabilitation Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Hillcrest Care & Rehabilitation Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Hillcrest Care & Rehabilitation Center directly. There is no cost for this service. We are compensated by the community you select.

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