Miller Pointe - Good Samaritan Society

    3500 21st St SE, Mandan, ND 58554
    • Skilled Nursing

    Caring staff and engaging activities

    I'm very pleased with this clean, home-like facility - the passionate, amazingly caring staff take pride in residents' well-being, go out of their way to help, and keep folks engaged with music and fun events like their trick-or-treat celebration. I highly recommend it for older adults.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.29·(24)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.5
    • Meals

      1.0
    • Amenities

      3.3
    • Value

      3.3

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    Medicare Ratings

    3·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Miller Pointe - Good Samaritan Society

    Miller Pointe - Good Samaritan Society is located at 3500 21st St SE, Mandan, ND, 58554.

    About Miller Pointe - Good Samaritan Society

    Miller Pointe - Good Samaritan Society sits in a quiet spot in Mandan, North Dakota, close to Pioneer Park, the Missouri River walking trails, Prairie West Golf Club, and Heart River, and folks in the area know it as a hub for both senior living and rehabilitation, which can come in pretty handy if you need different kinds of care without moving too far from home. This community has 120 nursing facility beds and offers a range of elder care options like assisted living, memory care, independent living, skilled nursing, long-term care, and even home-based support, so people can get help that fits their needs as they change over time, all while staying in a place that doesn't feel too hectic or crowded. The staff works hard to provide personalized care, and a team of healthcare professionals offers specialized therapies including physical therapy, occupational therapy, and speech-language pathology, which can make a difference for folks recovering from surgery, injuries, or dealing with chronic illnesses, and the place also has both inpatient and outpatient rehabilitation services right on site, along with short-term stays for when someone needs focused help getting back on their feet. There's a mission here rooted in compassion and community support, since the facility is part of a Prospera Community and connected to The Evangelical Lutheran Good Samaritan Society, a nonprofit organization well known for supporting seniors and their families, and the leadership-like Administrator Kayley Cartmill-keeps things running with a steady hand. Residents get access to a variety of amenities and activities, which helps folks lead a purposeful and maintenance-free life, and since the staff includes familiar faces and new trainees like CNA Trainees and Nursing Assistant Trainees, the team stays steady, friendly, and welcoming. Miller Pointe recently received the Bronze National Quality Award for 2024, which recognizes their focus on quality, and the facility stays ready for emergencies thanks to staff like Andrew Cartmill. All around, Miller Pointe offers a tranquil, caring environment with the kind of support that makes staying in one place possible, with services and amenities focused on comfort and dignity, right in the heart of Mandan.

    People often ask...

    Miller Pointe - Good Samaritan Society offers skilled nursing.

    There are 12 photos of Miller Pointe - Good Samaritan Society on Mirador.

    The full address for this community is 3500 21st St SE, Mandan, ND 58554.

    No, Miller Pointe - Good Samaritan Society does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In North Dakota, Health & Human Services' Health Facilities unit licenses care facilities and publishes the health and life-safety deficiencies found during inspections.

    License numberSNF-good-samaritan-society-miller-pointe-a-prospera-community-mandan
    Facility typeSkilled Nursing Facility

    Inspection Reports

    51

    Reports

    7

    Type A Citations

    1

    Type B Citations

    0

    Complaints

    16

    Years

    12 May 2026Inspection
    Found no deficiencies. The complaint investigation concluded compliance with regulatory requirements.
    12 Jan 2026Life Safety
    Identified that testing of patient-care related electrical equipment was not conducted as required. This deficiency affected all electric resident beds and increased risk to patients.
    • NFPA 99; NFPA 101 Chapter 19 - Electrical Equipment Testing and Maintenance (10.3)Electrical Equipment - Testing and Maintenance
    12 Nov 2025Inspection
    Found no deficiencies. The complaint investigation determined regulatory requirements were met.
    06 Mar 2025Inspection
    Identified failure to use spa chair safety belts for residents, resulting in a fall and fracture and risk to others.
    • 42 CFR 483.25(d)(1)-(2)Free of Accident Hazards/Supervision/Devices
    12 Nov 2024Life Safety
    Found no deficiencies related to life safety or emergency preparedness.
    07 Nov 2024Inspection
    Identified failures in infection prevention and control, including not following enhanced barrier precautions and improper handling of PPE and resident care related to TBP and indwelling devices.
    • 42 CFR 483.80Infection Prevention & Control
    19 Sept 2024Inspection
    Identified failures to report an alleged neglect within the required timeframe and to supervise/use lift devices safely, which led to a resident fall with injuries.
    • Type ACFR 483.12(b)(5)(i)(A)(B)(c)(1)(4); CFR 483.12(c)Reporting of Alleged Violations
    • Type ACFR 483.25(d)(1)(2)Free of Accident Hazards/Supervision/Devices
    25 Jun 2024Inspection
    Found no deficiencies during the unannounced on-site investigation.
    05 Mar 2024Inspection
    Investigated a complaint and found no deficiencies.
    19 Oct 2023Inspection
    Identified multiple deficiencies in privacy, transfer notices, bed-hold notifications, care planning, medication administration, ADL support, and infection control.
    • §483.10(h) Privacy and ConfidentialityPersonal Privacy/Confidentiality of Records
    • §483.15(c)(3)-(6) Notice before transferNotice of Transfers
    • §483.15(d) Notice of bed-hold policy and returnBed-hold Notice Upon Transfer
    • §483.21(b)(2) Comprehensive Care PlansCare Plan Timing and Revision
    • §483.21(b)(3)(i) Comprehensive Care Plans - Professional StandardsServices Provided Meet Professional Standards
    • §483.24(a)(2) Activities of Daily LivingADL Care Provided for Dependent Residents
    • §483.80 Infection ControlInfection Prevention & Control
    17 Oct 2023Life Safety
    Found no deficiencies cited for emergency preparedness or life safety.
    14 Sept 2023Inspection
    Found that staff did not ensure adequate supervision and used the correct sling size for a resident transferred with a total lift, risking accidents.
    • 42 CFR 483.25(d)Free of Accident Hazards/Supervision/Devices
    18 Jan 2023Inspection
    Identified inadequate toileting assistance for a resident with incontinence, with extended gaps between checks and changes.
    • §483.25(e)(1)-(3)Incontinence
    16 Nov 2022Inspection
    Investigated an incident involving CPR and found staff did not immediately start CPR for a resident in full code status.
    • CFR 483.24(a)(3)Cardio-Pulmonary Resuscitation (CPR)
    18 Oct 2022Life Safety
    Identified that several smoke barrier doors did not self-close and resist smoke, compromising containment in multiple areas.
    • NFPA 101, Life Safety Code 19.3.7.6/19.3.7.8/19.3.7.9Subdivision of Building Spaces - Smoke Barrier Doors
    31 Aug 2022Life Safety
    Identified deficiencies in sprinkler coverage under air handling unit rooms and in smoke barrier doors not self-closing.
    • NFPA 13; NFPA 101 19.3.5.1, 9.7.1.1(1)Sprinkler System - Installation
    • NFPA 101 19.3.7.6, 19.3.7.8, 19.3.7.9Subdivision of Building Spaces - Smoke Barrier Doors
    09 Nov 2021Inspection
    Found no deficiencies identified during a focused COVID-19 infection control survey; no positive COVID-19 residents were reported at the time.
    10 Aug 2021Inspection
    Investigated a burn care complaint and found failures in timely assessment and physician notification.
    • 42 CFR 483.25Quality of care
    28 Jun 2021Life Safety
    Determined that some fire drills did not include a simulated emergency call to the fire department. This deficiency occurred in multiple drills over the past year.
    • 19.7.1.4 through 19.7.1.7Fire Drills
    24 Jun 2021Inspection
    Found multiple deficiencies related to notification of changes, safety with residents who smoke off-campus, dentures and dental referrals, and texture-modified diet adherence.
    • 42 CFR 483.10(g)(14)Notify of Changes
    • 42 CFR 483.25(d)Accidents
    • 42 CFR 483.55Dental Services
    • 42 CFR 483.60(d)(3)Food in Form to Meet Individual Needs
    18 Dec 2020Inspection
    Infection prevention and control lapses included doors not kept closed for precautions, hand hygiene failures, and improper disinfection and storage of reusable face shields.
    • 42 CFR §483.80Infection Prevention & Control
    25 Nov 2020Inspection
    Verified compliance with COVID-19 infection control requirements during a focused infection control survey; no deficiencies cited.
    27 Oct 2020Inspection
    Investigated a complaint related to infection control; found no deficiencies.
    01 Oct 2020Inspection
    Found no deficiencies. The review focused on COVID-19 infection control and noted four positive residents at the time.
    09 Jul 2020Inspection
    Found compliance with infection control regulations and CMS/CDC practices during a focused COVID-19 survey, with one positive resident.
    18 Mar 2020Inspection
    Found no deficiencies.
    11 Mar 2020Inspection
    Investigated a complaint alleging delayed CPR during a respiratory arrest and resulting death. Found that CPR was not started promptly, contributing to a resident's death.
    • CFR 483.24(a)(3)Cardio-Pulmonary Resuscitation (CPR)
    24 Oct 2019Inspection
    Investigated deficiencies in insulin pen priming, sanitizer concentration, and chemical storage—revealed improper insulin administration practice, incorrect sanitizer strength, and unsecured hazardous chemicals.
    • CFR 483.21(b)(3)(i)Comprehensive Care Plans
    • CFR 483.60(i)(1)-(2)Store, prepare, distribute and serve food in accordance with professional standards for food service safety
    • CFR 483.90(i)Safe/Functional/Sanitary/Comfortable Environment
    29 Jul 2019Life Safety
    Identified deficiencies related to failure to inspect and test fire-rated door assemblies and to conduct fire drills as required.
    • NFPA 101, 7.2.1.15.2; NFPA 80; Table 8.3.4.2Fire-rated door assemblies inspection and testing
    • NFPA 101 Fire Drills; 19.7.1.4–19.7.1.7Fire drills not conducted as required
    20 Sept 2018Inspection
    Investigated complaints and inspected care practices, identifying multiple deficiencies in resident rights, ADL support, activities, dialysis monitoring, diet administration, infection control, and equipment maintenance.
    • §483.10(a) and §483.10(b)Resident Rights / Exercise of Rights
    • §483.24(a)(2)ADL Care Provided for Dependent Residents
    • §483.24(c)Activities
    • §483.25(l)Dialysis
    • §483.60(e)Therapeutic Diets
    • §483.80Infection Prevention & Control
    • §483.90(d)(2)Essential Equipment, Safe Operating Condition
    15 Aug 2018Life Safety
    Identified deficiencies in testing and maintenance of the fire alarm system; semiannual load voltage tests for backup batteries were not performed as required.
    • NFPA 72; NFPA 70; NFPA 101, 9.6.1.3, 9.6.1.5; 19.3.4.1; NFPA 72, 14.1.1; NFPA 72, 14.4.2.2Fire alarm system - testing and maintenance
    17 Apr 2018Inspection
    Investigated a complaint and found a significant medication error involving one resident; levothyroxine was not administered for 42 days due to incorrect order entry, then corrected.
    • CFR 483.45(f)(2)Residents are Free of Significant Medication Errors
    16 Nov 2017Inspection
    Investigated multiple deficiencies across resident rights, care planning, nutrition, infection control, and records during a standard survey.
    • CFR 483.10(g)(10)(i)(11)RIGHT TO SURVEY RESULTS - READILY ACCESSIBLE
    • CFR 483.10(f)(1)-(3)SELF-DETERMINATION - RIGHT TO MAKE CHOICES
    • CFR 483.10(f)(5)(iv)(A)(B)LISTEN/ACT ON GROUP GRIEVANCE/RECOMMENDATION
    • CFR 483.10(e)(3)REASONABLE ACCOMMODATION OF NEEDS/PREFERENCES
    • CFR 483.20(g)-(j)ASSESSMENT ACCURACY/COORDINATION/CERTIFIED
    • CFR 483.10(c)(2)RIGHT TO PARTICIPATE PLANNING CARE-REVISE CP
    • CFR 483.21(b)(3)(i)COMPREHENSIVE CARE PLANS
    • CFR 483.24, 483.25(k)(l)PROVIDE CARE/SERVICES FOR HIGHEST WELL BEING
    • CFR 483.25(b)(1)TREATMENT/SVCS TO PREVENT/HEAL PRESSURE SORES
    • CFR 483.25(d)(1)-(3)FREE OF ACCIDENT HAZARDS/SUPERVISION/DEVICES
    • CFR 483.45(f)(1)FREE OF MEDICATION ERROR RATES OF 5% OR MORE
    • CFR 483.60(a)(3)(b)SUFFICIENT DIETARY SUPPORT PERSONNEL
    • CFR 483.60(c)(1)-(7)MENUS MEET RES NEEDS/PREP IN ADVANCE/FOLLOWED
    • CFR 483.60(d)(1)-(2)NUTRITIVE VALUE/APPEAR, PALATABLE/PREFER TEMP
    • CFR 483.60(d)(4)-(6)SUBSTITUTES OF SIMILAR NUTRITIVE VALUE
    • CFR 483.60(f)(1)-(3)FREQUENCY OF MEALS AT BEDTIME
    • CFR 483.80(a)(1)-(4)(e)(f)INFECTION CONTROL, PREVENT SPREAD, LINENS
    • CFR 483.70(d)(1)(2)GOVERNING BODY-FACILITY POLICIES/APPOINT ADMN
    • CFR 483.70(i)(1)(5)RES RECORDS-COMPLETE/ACCURATE/ACCESSIBLE
    • CFR 483.75(g)(1)-(3)(h)(i)(ii)(i)QAA COMMITTEE-MEMBERS/MEET QUARTERLY/PLANS
    12 Sept 2017Life Safety
    Found multiple life-safety deficiencies across emergency lighting, detectors, sprinklers, extinguishers, evacuation planning, drills, and generator testing.
    • NFPA 101 7.9.2.4; NFPA 101 19.2.9.1; NFPA 110 7.3.1; NFPA 110 7.3.2Emergency Lighting
    • NFPA 72 17.7.4.1; NFPA 72 A.17.7.4.1; NFPA 101 19.3.4.5.1; NFPA 101 9.6.2.10.1.1Smoke Detection
    • NFPA 13 8.3.2; NFPA 13 8.3.2.5(1); NFPA 13 Table 8.3.2.5(a)(2)Sprinkler System - Installation
    • NFPA 25 4.6.12; NFPA 25 13.2.7.1; NFPA 25 13.3.2.1.1; NFPA 25 9.7.6; NFPA 25 9.7.7; NFPA 25 9.7.8Sprinkler System - Maintenance and Testing
    • NFPA 10 7.2.1.1; NFPA 10 7.2.1.2; NFPA 10 9.7.4.1; NFPA 10 19.3.5.12; NFPA 10 9.7.4.1Portable Fire Extinguishers
    • NFPA 101 18.7.2.2, 18.7.2.3; NFPA 101 19.7.2.2; NFPA 101 18.7.1.1; 18.7.1.2; 18.7.1.3; 19.7.1.1–19.7.1.3; 19.7.2.1.2; 19.7.2.2; 19.7.2.3Evacuation and Relocation Plan
    • NFPA 101 18.7.1.4; NFPA 101 18.7.1.6; NFPA 101 19.7.1.4; NFPA 101 19.7.1.7Fire Drills
    • NFPA 99 6.4.4; NFPA 110 8.3; NFPA 110 8.4.1; NFPA 111 6.4.4.1.1.4; NFPA 70 700.10Electrical Systems - Essential Electric System (Emergency Generator)
    05 Oct 2016Inspection
    Observed that residents on pureed diets were not offered choices for their meals; tray cards lacked menu options and staff did not inform residents of available foods.
    • 483.15(b)Self-Determination - Right to Make Choices
    28 Sept 2016Life Safety
    Found deficiencies in annual fire alarm system testing and in the remote annunciator for the emergency generator.
    • NFPA 72; NFPA 70; NFPA 101 9.6.1.4, 9.6.1.7Fire alarm system testing and maintenance
    • NFPA 99; NFPA 110; NFPA 99 3-4.1.1.15Emergency power generator testing and remote annunciator
    20 Jul 2016Inspection
    Identified privacy and dignity deficiencies during resident cares, including entering rooms without knocking and not ensuring privacy for two residents.
    • 483.15(a)Dignity and Respect of Individuality
    08 Oct 2015Inspection
    Identified deficiencies in assessment accuracy, transfer safety, and medical record integrity, including MDS coding, gait belt usage, and chart attachments.
    • 483.20(g)-(j)Assessment Accuracy/Coordination/Certification
    • 483.25(h)Free of Accident Hazards/Supervision/Devices
    • 483.75(l)(1)Resident Records - Complete/Accurate/Accessible
    08 Jul 2015Life Safety
    Identified life safety deficiencies related to exit access to a public way, elevation changes in egress walking surfaces, and smoke detector placement.
    • NFPA 101 Life Safety Code 7.7.1Exit access terminates at public way
    • NFPA 101 Life Safety Code 7.1.6.2Walking surfaces in means of egress not to exceed 1/4 inch elevation change
    • NFPA 72; NFPA 101 9.6.1.3; A-2-3.5.1Smoke detectors not installed/located in compliance with placement standards
    18 Nov 2014Inspection
    Investigated a complaint and found deficiencies in medication administration, where a resident did not consistently receive medications as ordered, resulting in temporary harm.
    • Medication administration not per physician order
    28 Aug 2014Inspection
    Identified multiple deficiencies related to resident rights, dignity, care planning, and safety practices, including transfers, feeding, and swallowing-related care. The findings indicate failures in ensuring appropriate placement decisions, individualized care plans, and timely monitoring.
    • Right to Refuse Certain Transfers
    • Dignity and Respect of Individuality
    • Right to Participate in Planning Care
    • Provide Care/Services that Meet Professional Standards
    • Swallowing and Related Care
    04 Aug 2014Life Safety
    Investigated a complaint alleging inadequate exterior exit surfaces and improper emergency power system compliance. Found deficiencies related to exterior exits and NFPA 110 requirements for the emergency generator.
    • NFPA 101 Life Safety Code (2000 edition; Sections 19.2.9.1, 7.9.2.3)Life Safety Code – Exit design/egress
    • NFPA 110 – Standard for Emergency and Standby Power SystemsEmergency power systems – NFPA 110
    08 Apr 2014Inspection
    Investigated a transfer-related incident and identified deficiencies in care planning and lift usage, with gaps in supervision and communication.
    • Continued From page 2
    23 Oct 2013Inspection
    Investigated a medication management issue and found deficiencies in drug records, labeling, storage, and reconciliation that could affect resident safety.
    • Drugs Records, Label/Store Drugs & Biologicals
    14 Aug 2013Life Safety
    Investigated an exit access deficiency; exterior exits lacked direct, hard-surfaced paths to public ways, with at least one exit traversing grass to reach a public way.
    • NFPA 101 Life Safety Code - Exit access (Section 7.1.19.2.1)Exit access not arranged to terminate at a public way
    25 Oct 2012Inspection
    Found deficiencies in care processes related to behavior management, seating/positioning and transport safety, with inadequate assessment and interventions for residents and unsafe handling of transportation.
    • 483.15(g)(1)Provision of Medically Related Social Services
    • 483.15(e)(1)Reasonable Accommodation of Needs/Preferences
    • 483.25(h)Free of Accident Hazards/Safeguards/Supervision/Devices
    11 Jul 2012Life Safety
    Identified life-safety deficiencies, including smoke barriers not meeting required fire-resistance and issues with exit access and discharge.
    • NFPA 101 LIFE SAFETY CODE STANDARDSmoke barriers fire-resistance
    • NFPA 101 LIFE SAFETY CODE STANDARDExit access and exit discharge
    26 Oct 2011Inspection
    Identified deficiencies in restraint management, infection control, discharge planning, environmental safety, and medication processes. Noted documentation gaps and incomplete follow-up actions after survey.
    • Right to be free from physical restraints
    • Right to be free from physical restraints
    • Assessment accuracy
    • Infection control – Hand hygiene
    • Discharge planning and summaries
    • Environmental safety, sanitation and comfort
    • Medication errors
    31 Aug 2011Life Safety
    Found deficiencies in generator maintenance, specifically that weekly battery fluid testing was not performed.
    • NFPA 110, 3-5.4.5Emergency power systems weekly inspection/testing
    10 Nov 2010Inspection
    Investigated issues related to posting survey results, resident care during meals, transfer documentation, and oxygen storage and handling.
    • Type APosting of health and life safety survey results
    • Type ADignity and Respect of Individuality
    • Type AContinued From page 3: Transfer and mobility
    • Type ACare planning and transfers documentation
    • Type ADining and care coordination
    • Type BOxygen storage and handling
    13 Sept 2010Life Safety
    Investigated a deficiency related to emergency lighting; found failure to maintain and test the emergency lighting system, with the last annual test recorded in June 2009.
    • 42 CFR 483.70(a)Emergency lighting maintenance and testing

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