New Hope Retirement & Care Center

    1220 E Electric Blvd , McAlester, OK 74501
    • Skilled Nursing

    Attentive staff, clean facility, comfortable

    I've been pleased with the attentive staff and management, the facility is very clean, and my room is comfortable and adequate. Overall I'm satisfied and would recommend it.

    Current/former resident
    Jul 2026

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    Reviews

    3.20·(10)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      4.0
    • Meals

      3.0
    • Amenities

      3.0
    • Value

      3.2

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    Medicare Ratings

    1·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of New Hope Retirement & Care Center

    New Hope Retirement & Care Center is located at 1220 E Electric Blvd , McAlester, OK, 74501.

    About New Hope Retirement & Care Center

    New Hope Retirement & Care Center, now permanently closed, once provided a range of care options and services to older adults in need of support. The facility offered specialized programs under names unique to the center, including Home Care, Home Health, and Hospice, and served as a Skilled Nursing Facility for people who needed nursing home care or intermediate care. Folks could find several senior living choices, including Adult Care Home, Assisted Living, Independent Living, Memory Care, and Skilled Nursing Facility all in one place. The center also handled short-term rehabilitation for those moving from hospital to home, and had an activity schedule filled with exercise, social events, and group recreation. New Hope had 22 newly renovated studio apartments, all with wheelchair accessibility, individual heating and air conditioning, private pay or Medicaid accepted, and utilities included, so residents didn't have to worry about extra bills. The community had spaces like a library, computer area, chapel that hosted church services, beauty shop, and commons areas to gather. Laundry and housekeeping services were part of daily life, along with medication help, three meals and snacks every day, transportation for appointments or errands, a cable and WIFI setup in rooms, and a 24-hour nurse on-call. Residents could get help from physical, occupational, and speech therapy, plus access to outside services when needed. The place was also VA approved. The care team made personalized plans to meet each person's needs, focused on comfort and well-being, and always offered support whether someone needed just a little help or complete care due to frailty or medical needs.

    People often ask...

    New Hope Retirement & Care Center offers skilled nursing.

    The full address for this community is 1220 E Electric Blvd , McAlester, OK 74501.

    No, New Hope Retirement & Care Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Oklahoma, the State Department of Health's Long Term Care Service licenses residential and assisted living facilities and publishes the results of its surveys.

    License numberRC6105
    StatusOpen
    Facility typeResidential Care Home
    Capacity55 residents
    LicenseeCLIFFT, STEPHANIE
    Special certificationRES CARE LIC ONLY

    Inspection Reports

    6

    Reports

    7

    Citations

    0

    Complaints

    7

    Years

    06 Jan 2026Inspection
    Found that annual Fire Marshal inspection approvals were not completed for 2025 through January 2026, resulting in fire-safety deficiencies.
    • 310:680-5-5 FIRE SAFETYFIRE SAFETY
    10 Apr 2025Inspection
    Identified deficiencies in fire safety documentation and annual inspections, requiring corrective actions and submission of missing documentation.
    • 310:680-5-5 FIRE SAFETYFIRE SAFETY
    • 310:680-5-5 FIRE SAFETYFIRE SAFETY
    06 Sept 2023Inspection
    Investigated the complaint and found failure to follow discharge policies and procedures and failure to provide annual fire-safety inspection documentation.
    • 310:680-5-5FIRE SAFETY
    16 Feb 2023Inspection
    Investigated and found no deficiencies cited during the visit on February 16, 2023.
    02 Nov 2021Inspection
    Investigated the complaint alleging failure to provide a clean environment and found no deficiencies.
    22 Oct 2019Inspection
    Found deficiencies in medication management, especially insulin storage and documentation; open insulin pens and vials were not properly dated or authorized, with missing documentation for emergency medical services for several residents.
    • 310:680-3-7 (b)(4) RESIDENT RECORDS/MEDICAL-DENTAL SRVCSResidential Records/Medical-Dental Services
    • 310:680-13-1 MEDICATIONSMedications
    • Plan of Correction

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of New Hope Retirement & Care Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact New Hope Retirement & Care Center directly. There is no cost for this service. We are compensated by the community you select.

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