Oasis Nursing and Rehabilitation Center

    9001 N Loop Dr, El Paso, TX 79907
    • Skilled Nursing

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    Reviews

    3.94·(31)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.6
    • Meals

      4.0
    • Amenities

      2.0
    • Value

      3.0

    Pros

    • Respectful staff–resident interactions
    • Personalized care plans reflecting resident preferences
    • Preventive clinical services and on-site vaccinations
    • 24/7 on-site physician availability
    • Facilitated transportation and specialist appointment scheduling
    • Coordinated emergency hospital arrangements
    • Active social, recreational, religious, and cultural programming
    • Family and friend involvement encouraged
    • Permission for personalized room decor and flexible visitation
    • Strong therapy and skilled rehabilitation services
    • Engaging activities (bingo, games, community visits)
    • Welcoming front-line staff and activity leadership
    • Home-like atmosphere and generally clean environment
    • Generally positive meal quality
    • Recognized nursing leadership and helpful nursing director
    • CMS 5-Star rating

    Cons

    • Inconsistent staff responsiveness to resident requests and call lights
    • Variable staff conduct and communication tone
    • Gaps in clinical follow-up and documentation (medication and lab tasks)
    • Weaknesses in incident-response procedures and family communication
    • Staffing variability and shift-change handoff issues
    • Front-desk and customer-service inconsistencies
    • Cleanliness and sanitation variability in some areas
    • Operational communication failures (unanswered phone lines)
    • Perceived mismatch between cost and delivered value
    • Safety and facility maintenance concerns
    • Professional culture issues affecting teamwork

    Summary of reviews

    Oasis Nursing and Rehabilitation Center elicits a mix of positive and negative impressions from families and visitors. On the positive side, the facility demonstrates strengths in clinical infrastructure and programming: reviewers note 24/7 physician availability, preventive services including vaccinations, facilitated transportation to specialists, and coordinated emergency hospital arrangements. Rehabilitation and therapy services receive consistent praise, and many families describe a welcoming, home‑like atmosphere with active social, recreational, religious, and cultural programming led by engaged activity staff.

    Staffing and direct care present a more mixed picture. Several accounts highlight courteous front-line staff, specific nurses and the nursing director as helpful, and a family-friendly approach that encourages visitation and personalized room decor. At the same time, there is clear variability in staff responsiveness and conduct: reviewers describe delays in responding to call lights, inconsistent follow-through on medication or lab requests, and uneven teamwork during some shifts. These operational inconsistencies extend to shift-change handoffs and occasional front-desk communication problems.

    Operational and management patterns are similarly mixed. Positive notes include strong therapy outcomes, generally good meals, and visible nursing leadership. However, multiple reviews point to shortcomings in incident response and family communication after adverse events; there are also mentions of investigations and concerns following a resident's death. Other facility-level issues raised include cleanliness and sanitation variability in some areas, safety and structural maintenance concerns, unanswered phone lines, and perceptions that services do not always align with cost.

    For prospective residents and families: the facility appears capable of delivering high-quality therapy and individualized care plans in many cases, and it offers robust programming and family engagement. At the same time, notable variability in staff responsiveness, communication, documentation practices, and certain operational areas suggests it is important to ask targeted questions during a tour. Recommended inquiries include staffing ratios and handoff procedures, incident‑reporting and family‑notification protocols, examples of clinical follow-up for lab and medication tasks, recent sanitation and maintenance audits, and specific contact points for escalation. These steps can help families weigh the facility's clinical strengths against the operational inconsistencies described by reviewers.

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    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Oasis Nursing and Rehabilitation Center is located at 9001 N Loop Dr, El Paso, TX, 79907.

    About Oasis Nursing and Rehabilitation Center

    Oasis Nursing and Rehabilitation Center sits at 9001 N Loop Dr, El Paso, TX 79907, and offers skilled nursing and rehab services for both short-term and long-term stays, and you'll notice right away that the care team goes about their work in a way that seems pretty dedicated to looking after residents' well-being, with folks like CNA Yvette Hernandez and Nursing Home Administrator David Solem apparently playing important roles in daily care and oversight, though the center itself has a staff of about 11-50 people so you might get to know familiar faces, especially when they're helping with activities of daily living, medication management, transfers, and various therapies. The place belongs to the Creative Solutions in Healthcare family, which means it has some added resources and a connection to other sites, and they do seem to want to foster a home-like feeling with private, shared, and studio rooms that have private bathrooms, kitchenettes, air conditioning, cable TV, Wi-Fi, and furnishings, so it probably feels a bit less like a facility and more like a lived-in space, especially since you'll see walking paths and gardens, and there's a good-sized library, activity rooms, a fitness room, a movie theater, arts room, and spots for music programs and movie nights-plus all sorts of scheduled daily activities to keep residents engaged. Outdoor programs encourage residents to spend time outside, and staff arrange both resident-run activities and community-sponsored events, which helps keep things lively, and I suppose the religious services and music add another layer for those wanting more variety. People talk about the dining experience quite a bit, too, with an all-day dining schedule in a restaurant-style setting, and you'll find options made for diabetes and allergy-sensitive meals by their culinary team, so if someone's got food needs, they're covered. For health stuff, Oasis provides skilled nursing, physical, occupational, and speech therapy, and it offers support for cardiac issues, diabetes, strokes, neurological conditions, wound care, and surgery recovery, alongside hospice services and special care like podiatry, dentistry, and optometry, and 12-16 hour nursing backed up with a 24-hour call system means there's always someone available in emergencies. The community runs as a Continuing Care Retirement Community, so folks can shift between care levels without moving far, which seems easier on families and residents, and things like laundry, housekeeping, transportation, parking, family support, move-in help, and even beauty and barber services are included, which smooths out the daily routine a bit. The online Care Portal keeps families in the loop about a resident's health and allows for paying bills or asking questions if they want, and the place accepts Medicaid and Medicare, so that financial angle might be easier for some people. Reviewers give Oasis a 4.4-star rating from 105 reviews, so it seems people generally think well of it. Memory care is available too, and the staff focuses on providing compassionate, personalized attention, always aiming to tailor care to individual needs rather than taking a one-size-fits-all approach. You'll see emergency alert systems and concierge services in place, along with a business room, arts and crafts, fitness options, and outdoor common areas for fresh air, with daily schedules set up to encourage social interaction, and plenty of support and practical services for family caregivers or those who want guidance on long-term care insurance.

    People often ask...

    Oasis Nursing and Rehabilitation Center offers skilled nursing.

    There are 13 photos of Oasis Nursing and Rehabilitation Center on Mirador.

    The full address for this community is 9001 N Loop Dr, El Paso, TX 79907.

    No, Oasis Nursing and Rehabilitation Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Texas, the Health & Human Services Commission licenses assisted living and long-term care facilities, conducting health and life-safety visits and complaint investigations.

    License number001cv00000Rqb5pAAB
    StatusActive
    Facility typeNursing Facility (snf/nf)
    License classLicensed
    Capacity130 residents
    LicenseeWest Wharton County Hospital District
    Care servedSnf/nf
    View the official license record

    Inspection Reports

    3

    Reports

    21

    Citations

    0

    Complaints

    0

    Years

    18 Aug 2026Inspection
    Investigated and identified deficiencies in parenteral fluids care, respiratory care including tracheostomy and suctioning, records, and comprehensive care planning.
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    08 Jul 2026Life Safety
    Identified multiple Life Safety Code deficiencies and failures to meet required standards for air systems, alarms, smoking safety, wiring, locks, outbuildings, and fire extinguishers.
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    25 Jun 2026Inspection
    Found deficiencies in several areas related to resident safety and care. The issues included food handling, respiratory care, hazard prevention, medication storage, infection control, residents' rights, and care planning.
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    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Oasis Nursing and Rehabilitation Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Oasis Nursing and Rehabilitation Center directly. There is no cost for this service. We are compensated by the community you select.

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