The Phoenix Post - Acute Care

    519 9th Ave North, Texas City, TX 77590
    • Skilled Nursing

    Caring staff, clean, reassuring community

    I feel very comfortable recommending this community - the staff are consistently caring and attentive (special thanks to Crystal, Angie and Jaylynn), nurses and CNAs are compassionate, and PT helped my mom regain mobility. The facility is clean and homey, management communicates well with families via iPad, and activities/events keep residents engaged, so overall it's a very good, reassuring place.

    Loved one of resident
    Sep 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.52·(110)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.8
    • Meals

      3.4
    • Amenities

      4.6
    • Value

      4.5

    Pros

    • Compassionate, attentive nursing and caregiving staff
    • Responsive and helpful administration and admissions team
    • Dedicated directors of nursing and therapy services
    • Strong family communication tools and proactive updates
    • Active, engaging activities program
    • Robust physical and occupational therapy services
    • Clean, well-maintained, and welcoming interior
    • Pleasant lobby and homelike atmosphere
    • Diverse menu options and accommodating meals
    • Pet-friendly grounds and pleasant outdoor garden
    • Courteous transportation and established physician relationships
    • Effective infection-control practices
    • Proactive housekeeping and maintenance improvements
    • Secure, safety-focused entry and monitoring systems
    • Warm, resident-focused community culture

    Cons

    • Variable staff responsiveness to resident calls and needs
    • Staff conduct and bedside manner
    • Inconsistent meal quality and temperature control
    • Inconsistent personal-care scheduling (delayed showers/bathing)
    • Sanitation and odor concerns in certain areas
    • Maintenance issues such as water leaks and HVAC odors
    • Gaps in safety and fall-prevention practices
    • Inconsistent management transparency and communication
    • Inflexible or inconsistently applied visitation and placement policies

    Summary of reviews

    These reviews present a mixed but largely positive picture centered on the quality of direct care and the community’s social offerings. Strengths most often highlighted include compassionate, attentive nurses and CNAs, active involvement from directors of nursing and therapy, and administration that many families describe as responsive during admissions and stays. Several families credited therapy services with measurable mobility gains and appreciated the use of electronic tools for family communication and updates.

    Dining and activities are prominent features of the community. Reviewers note a diverse menu, accommodating meal options, and a busy activities calendar that includes resident-focused events (Bingo, BBQs, RC car meetups) and opportunities for outdoor time in a pleasant garden. Physical- and occupational-therapy programs receive specific praise, and the activity staff, including event coordinators, are repeatedly described as engaging and resident-centered.

    Facility upkeep and atmosphere are generally seen as strengths: many families describe clean, welcoming common areas and rooms, a homelike lobby, and visible housekeeping efforts. Infection-control practices and secure entry/check-in systems are also cited positively. At the same time, some reviewers raised sanitation and odor concerns in specific areas and noted maintenance items such as water leaks and HVAC-related odors that indicate room for facility upkeep improvements.

    Operational and management patterns show divergence. While administration is often praised for helpfulness and proactive responses, several reviews point to inconsistent management transparency around placement and visitation decisions — including sudden transfers or restricted access — which families found distressing. Operational weaknesses identified across reviews include variable responsiveness to call systems, inconsistent personal-care scheduling (for example, delayed showers), and occasional concerns about staff conduct and bedside manner. A small but meaningful set of comments also raise questions about meal temperature and overall consistency of food quality, and isolated safety concerns (including falls) suggest opportunities to strengthen fall-prevention and transfer protocols.

    For prospective residents and families: weigh the facility’s evident strengths in compassionate caregiving, therapy, activities, and community atmosphere against the operational inconsistencies some families experienced. Recommended topics to address on a visit include staffing ratios and turnover, call-response times, bathing and personal-care schedules, meal service processes (including temperature control), fall-prevention protocols, maintenance history, and the facility’s policies on visitation and placement decisions. These targeted questions can help validate the positive attributes while clarifying whether the noted operational concerns have been addressed.

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    Medicare Ratings

    2·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of The Phoenix Post - Acute Care

    The Phoenix Post - Acute Care is located at 519 9th Ave North, Texas City, TX, 77590.

    About The Phoenix Post - Acute Care

    The Phoenix Post - Acute Care in Texas City, TX, is a nursing and rehabilitation facility that has 134 certified beds and can serve about 101 residents each day, and people always notice that the grounds are landscaped nicely, with a serene garden and walking paths for residents who like to spend time outside, and the rooms come furnished with private bathrooms, cable TV, kitchenettes, telephones, air conditioning, Wi-Fi, and plenty of room to move around, so nobody feels cramped. The staff provides skilled nursing care, memory care, and rehabilitation services, including in-house therapy for both short-term and long-term stays, and everyone working here tries to keep things safe and comfortable, using safety features like handicap accessibility, an emergency alert system, and sprinkler systems throughout the property. Residents have lots of social and wellness choices every day, with activities like arts and crafts, fitness classes, movie nights, and community-sponsored programs, and those who want to be more involved can even join resident-run activities, which help everyone feel less alone.

    People can eat in the dining room or order all-day dining with meals made by a professional chef, and dietary restrictions don't get ignored. There's also help with medication, dressing, bathing, and more, if people need it, along with transportation to outings or appointments, housekeeping, and laundry, and the staff provides daily supervision with a nurse available 12 to 16 hours each day, plus a 24-hour call system for emergencies. There's also podiatry, wound care, occupational therapy, and medication support, all on site, and the team is made up of compassionate and skilled healthcare professionals who've got training to help with everything from walking assistance to complex medical needs.

    Rooms are available in studio layouts, and residents can choose from private or semi-private options, and there's free Wi-Fi, cable TV, and a game room, fitness center, activities room, arts room, library, salon and barbershop, movie theater, and washers and dryers, so daily life can feel familiar and comfortable. Parking and transportation services are available for guests and residents, and people can visit the facility through scheduled tours or virtual visits; the staff encourages everyone to look over inspection records and talk through available financing options like Medicare and Medicaid before coming in, and this is because the Phoenix Post - Acute Care is a for-profit facility managed by Oceanview Healthcare, Inc., affiliated with The Ensign Group and Liberty County Hospital District No 1, and overseen by the Centers for Medicare & Medicaid Services, which means people can read reports and see past inspection results, including recorded deficiencies, especially in resident rights and pharmacy services. The average nurse turnover rate is about 37.8%, and the facility keeps a staffing ratio of about 3.56 nurse hours per resident per day.

    The Phoenix Post - Acute Care works with families, residents, and other healthcare providers to make a care plan that fits each person's needs, whether someone is here for a short rehab after a hospital stay or moving in for a longer stay because they need daily care. The facility offers help with Medicare and Medicaid, detailed staffing information, and guidance about levels of care, including skilled nursing, independent living, assisted living, and memory care. Some folks may notice the proximity to nearby medical centers like Gulf Health Care Center, which means extra peace of mind for emergency needs. People who choose to live here find an active environment with plenty of daily activities, compassionate staff, and a focus on health and safety, though like many places, it's still important to look over inspection reports and understand what the ratings mean, since it currently holds a 3-star CMS rating and an average review score of 8.3 out of 10.

    People often ask...

    The Phoenix Post - Acute Care offers skilled nursing.

    There are 3 photos of The Phoenix Post - Acute Care on Mirador.

    The full address for this community is 519 9th Ave North, Texas City, TX 77590.

    No, The Phoenix Post - Acute Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Texas, the Health & Human Services Commission licenses assisted living and long-term care facilities, conducting health and life-safety visits and complaint investigations.

    License number001cv00000Rpg6SAAR
    StatusActive
    Facility typeNursing Facility (snf/nf)
    License classLicensed
    Capacity134 residents
    LicenseeLIBERTY COUNTY HOSPITAL DISTRICT NO 1
    Care servedSnf/nf
    View the official license record

    Inspection Reports

    2

    Reports

    5

    Citations

    0

    Complaints

    0

    Years

    14 May 2026Inspection
    Found that a resident received unnecessary drugs. No steps were taken to prevent it.
    • —Health Visit
    12 May 2026Life Safety
    Found deficiencies in smoke barriers, generator inspections/maintenance per NFPA, ashtray disposal containers with self-closing covers in smoking areas, and kitchen exhaust installation.
    • —Life Safety Code
    • —Life Safety Code
    • —Life Safety Code
    • —Life Safety Code

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Phoenix Post - Acute Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Phoenix Post - Acute Care directly. There is no cost for this service. We are compensated by the community you select.

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