Heritage Assisted Living & Memory Care

    11682 County Line Rd, Madison, AL 35756
    • Assisted Living
    • Memory Care

    Home-like care with attentive staff

    I moved my mom here and am very pleased - the place feels home-like, staff treat residents like family, and nursing and therapy are attentive. Activities are engaging, the food is good, the building is clean and well maintained, and management made the move-in seamless; I highly recommend this caring community.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.60·(42)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.8
    • Meals

      3.9
    • Amenities

      4.1
    • Value

      3.0

    Pros

    • Compassionate, professional caregiving staff
    • Responsive and accessible staff communication
    • Engaging activity program (bingo, live music, outings)
    • Therapist-led daily activities and on-site PT/OT/ST services
    • Clean, well-maintained facility and rooms
    • Home-like, family-oriented atmosphere
    • Flexible meal options and varied menu
    • Proactive housekeeping and room maintenance
    • Dedicated dementia-focused memory-care programming
    • Large rooms available in assisted-living areas
    • Strong family communication and community involvement
    • Smooth, welcoming move-in and admissions process

    Cons

    • Limited outdoor shade and small memory-care outdoor area
    • Small room sizes in parts of the memory-care unit
    • Inconsistent dining presentation and attention to detail
    • Variable meal-preparation quality
    • Dim or gloomy ambiance in some common areas
    • Limited specialized care for Parkinson's and advanced mobility needs
    • Weaknesses in fall-prevention and individualized mobility planning
    • Inconsistent administrative responsiveness
    • Variation in activity availability or engagement across units

    Summary of reviews

    Overall impression: Reviewers consistently highlight the facility's strong interpersonal strengths — staff are described as caring, professional, and family-oriented, and many families praised clear communication and a welcoming move-in experience. The community projects a home-like culture with proactive housekeeping and generally high cleanliness. Activity programming and therapy services are frequently cited as robust features that support residents' social and functional needs.

    Care and clinical services: Nursing and caregiving staff receive favorable comments for attentiveness and resident focus, and the community includes a dementia-focused memory-care unit with structured programming. On-site therapy (physical, occupational, speech) and therapist-led daily activities are available and considered a positive resource. At the same time, a number of reviewers identified operational gaps relevant to complex-neurological and mobility needs — specifically, limited Parkinson's-specific programming and perceived shortfalls in individualized mobility adaptations and fall-prevention practices. Prospective residents with high-level mobility or Parkinson's requirements should confirm care plans and specialty supports during a tour.

    Staff, management, and communication: Communication with families is generally described as strong; many reviewers praised responsiveness, reachability of staff, and regular updates. However, there are intermittent comments about administrative responsiveness and consistency of management practices. These observations suggest that while day-to-day caregiving is reliable, some administrative or leadership processes may vary over time or between units.

    Dining and activities: Dining receives mixed but mostly positive feedback — reviewers note menu variety, flexible choices (including sandwich/custom options), and enjoyable meal experiences for many residents. At the same time, there are isolated concerns about meal-preparation consistency and dining presentation (examples cited include linens and table setup), indicating room for improvement in attention to detail. Activity offerings are a clear strength: scheduled programs such as bingo, live music, arts and crafts, outings, and therapy-led engagement are frequently mentioned and contribute to resident satisfaction and participation.

    Facility and environment: The physical plant is commonly described as clean, well-maintained, and home-like, with large rooms in portions of the assisted-living area. That said, memory-care rooms are sometimes noted as smaller, and reviewers pointed to a small outdoor memory-care space with limited shade. A few people described parts of the community as dim or having a gloomy ambiance; prospective residents may want to visit at different times of day to assess lighting and common-area feel.

    Patterns and recommendations: Strengths center on staff compassion, cleanliness, a strong activity program, and family communication. Operational areas to investigate further during a visit include specialized neurological care (Parkinson's), fall-prevention and individualized mobility planning, dining presentation consistency, outdoor shading and memory-care outdoor space, and management responsiveness. For families seeking a smaller, home-like community with active engagement and strong interpersonal care, this facility appears to meet those needs for many residents; those with advanced mobility or Parkinson's-specific requirements should confirm clinical capabilities and customization options before moving in.

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    Location

    Map showing location of Heritage Assisted Living & Memory Care

    Heritage Assisted Living & Memory Care is located at 11682 County Line Rd, Madison, AL, 35756.

    About Heritage Assisted Living & Memory Care

    Heritage Memory Care offers an exceptional senior living experience designed specifically for individuals seeking enhanced support and engagement within a caring community. From the moment residents walk through the doors, they are welcomed as family and treated with warmth, compassion, and true southern hospitality. The entire Heritage team is dedicated to providing personalized care, embracing each person’s unique story and fostering an environment where every resident can thrive both physically and emotionally. The transition into Heritage Memory Care is thoughtfully guided by the HEARTS© welcome program, which eases the stress of moving and introduces new residents to their community with meaningful perks, surprises, and heartfelt support from both staff and neighbors.

    Every day at Heritage Memory Care is filled with opportunities for social connection, creativity, and lifelong learning, all designed to promote a sense of belonging and fulfillment. Residents can enjoy a wide array of amenities such as crafts and game rooms, a beauty salon and barber, and regular housekeeping and maintenance, fully removing the burden of home upkeep. Scheduled transportation ensures the freedom to explore local boutiques or participate in outings, while daily activities like watercolor classes, cooking demonstrations, or spirited games of bridge keep minds stimulated and bodies active. Community events, like social hours and cornhole tournaments, nurture friendships and create joyful moments.

    Dining at Heritage Memory Care is an experience in itself, with restaurant-style meals crafted from the freshest local ingredients by skilled chefs. Meals are celebrated as a social event as much as a nutritional necessity, encouraging residents to dine among friends in a lively, bistro-like setting. The culinary team takes pride in offering seasonal fare that delights both the palate and the eye, making every meal something to look forward to.

    At every step, the focus is on holistic wellness, from engaging social and wellness programs to providing around-the-clock support by a friendly and attentive staff. Residents benefit from both the latest in health and wellness information as well as tried-and-true approaches for maintaining balance and vitality. For those needing additional assistance, services like physical therapy and respite care are also made available on-site, ensuring each individual receives the right level of support as needs change.

    More than just a senior living facility, Heritage Memory Care is a vibrant home where relationships flourish, daily life is enriched with engaging activities, and every resident is encouraged to live life to the fullest. The care, camaraderie, and sense of belonging fostered at Heritage create a uniquely supportive environment where seniors can enjoy their days with confidence, dignity, and happiness.

    People often ask...

    Heritage Assisted Living & Memory Care offers competitive pricing, with rates starting at a cost of $3,384 per month.

    Heritage Assisted Living & Memory Care offers assisted living, memory care, and board and care.

    There are 14 photos of Heritage Assisted Living & Memory Care on Mirador.

    The full address for this community is 11682 County Line Rd, Madison, AL 35756.

    No, Heritage Assisted Living & Memory Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Alabama, the Department of Public Health licenses assisted living and specialty care facilities and publishes the statements of deficiency from its inspections.

    License numberD4209
    Facility typeAssisted Living Facility

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Heritage Assisted Living & Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Heritage Assisted Living & Memory Care directly. There is no cost for this service. We are compensated by the community you select.

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