Couple's Care

    23741 N 167th Ln, Surprise, AZ 85387
    • Assisted Living
    • Memory Care
    For the front desk(602) 501-6859

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    Location

    Map showing location of Couple's Care

    Couple's Care is located at 23741 N 167th Ln, Surprise, AZ, 85387.

    People often ask...

    Couple's Care offers assisted living and memory care.

    The full address for this community is 23741 N 167th Ln, Surprise, AZ 85387.

    No, Couple's Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Arizona, the Department of Health Services licenses assisted living and long-term care facilities through AZ Care Check, running compliance inspections and investigating complaints.

    License number001cs00000Wo6GGAAZ
    StatusActive
    Facility typeAssisted Living Home
    License classActive
    Capacity7 residents
    Licensee23741 N167TH LN LLC
    EffectiveJuly 18th, 2022
    ExpiresJuly 17th, 2026
    View the official license record

    Inspection Reports

    4

    Reports

    16

    Citations

    1

    Complaints

    3

    Years

    15 May 2026Complaint
    Identified multiple deficiencies showing inadequate on-site supervision and lack of delegated authority when someone else was present. The issues also included failure to report a resident's elopement within required timelines and insufficient backup staffing for resident care.
    • R9-10-803.A.10R9-10-803.A.10. Administration A. A governing authority shall: 10. Ensure the health, safety, or welfare of a resident is not placed at risk of harm.
    • R9-10-803.B.3.a-bR9-10-803.B.3.a-b. Administration B. A manager: 3. Except as provided in subsection (A)(6), designates, in writing, a caregiver who is: a. At least 21 years of age, and b. Present on the assisted living facility’s premises and accountable for the assisted living facility when the manager is not pres
    • R9-10-803.K.3R9-10-803.K.3. Administration K. A manager shall provide written notification to the Department of a resident’s: Elopement, within 24 hours of the elopement being discovered.
    • R9-10-806.A.2.a-bR9-10-806.A.2.a-b. Personnel A. A manager shall ensure that: 2. An assistant caregiver: a. Is 16 years of age or older, and b. Interacts with residents under the supervision of a manager or caregiver;
    • R9-10-806.B.3R9-10-806.B.3. Personnel B. A manager of an assisted living home shall ensure that: 3. As part of the policies and procedures required in R9-10-803(C)(1)(h), a plan is established, documented, and implemented to ensure that the manager or a caregiver is available as back-up to provide assisted livin
    • R9-10-806.B.4.a-bR9-10-806.B.4.a-b. Personnel B. A manager of an assisted living home shall ensure that: 4. At least the manager or a caregiver is present at an assisted living home when a resident is present in the assisted living home and: a. Except for nighttime hours, the manager or caregiver is awake; and b. If
    04 May 2026Inspection
    Found that no written designation existed for a caregiver on site to act for the governing authority when the manager was not present; documentation and interviews showed the designated designee was not properly listed.
    • R9-10-803.B.3.a-bR9-10-803.B.3.a-b. Administration B. A manager: 3. Except as provided in subsection (A)(6), designates, in writing, a caregiver who is: a. At least 21 years of age, and b. Present on the assisted living facility’s premises and accountable for the assisted living facility when the manager is not pres
    22 Apr 2025Inspection
    Identified safety and medication-management deficiencies, including an unlocked exit to the garage, unsecured medication cabinets, and toxic materials not secured.
    • R9-10-815.F.2.a-cR9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased p
    • R9-10-816.F.1R9-10-816.F.1. Medication Services F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
    • R9-10-819.A.11R9-10-819.A.11. Environmental Standards A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to resi
    02 Aug 2023Inspection
    Identified multiple deficiencies including incomplete service plans, inaccurate medication documentation, unrecorded medication administration, an unserviced fire extinguisher, unsecured oxygen tanks, and a bedroom used as a passageway.
    • R9-10-808.A.3.cA. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 3. Includes the following: c. The amount, type, and frequency of assisted living services being provided to the resident, including medication administration or assistance in the self-adm
    • R9-10-811.C.13.bC. A manager shall ensure that a resident's medical record contains: 13. Documentation of medication administered to the resident or for which the resident received assistance in the self-administration of medication that includes: b. The name, strength, dosage, and route of administration;
    • R9-10-816.B.3.cB. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident's medical record.
    • R9-10-818.F.3.aF. A manager of an assisted living home shall ensure that: 3. A rechargeable fire extinguisher: a. Is serviced at least once every 12 months, and
    • R9-10-819.A.10A. A manager shall ensure that: 10. Oxygen containers are secured in an upright position;
    • R9-10-820.D.4.b.i-iiD. A manager shall ensure that: 4. A resident's sleeping area: b. Is not used as a passageway to a common area, another sleeping area, or common bathroom unless the resident's sleeping area: i. Was used as a passageway to a common area, another sleeping area, or common bathroom before October 1, 201

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