Rich Mountain Nursing & Rehabilitation Center

    306 Hornbeck Ave, Mena, AR 71953
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.50·(20)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.8
    • Meals

      2.0
    • Amenities

      4.0
    • Value

      1.0

    Pros

    • Compassionate, attentive nursing and CNA team
    • Team-oriented staff coordination across shifts
    • Family-like, neighborhood cottage atmosphere
    • Comprehensive interdisciplinary staff involvement
    • Strong end-of-life and hospice support
    • Engaging, resident-focused activities program
    • Effective short-term rehabilitation services
    • Festive holiday and community events
    • Friendly resident community
    • Facility design that supports homelike living

    Cons

    • Inconsistent staffing levels
    • Resource and budget constraints impacting services
    • Housekeeping and sanitation inconsistencies
    • Inconsistent meal quality and temperature
    • Limited on-site medical-provider availability
    • Intermittent continuity of therapy services
    • Gaps in dementia-specific, person-centered care
    • Insufficient staff training and supervision
    • Management responsiveness and oversight gaps

    Summary of reviews

    Reviewers describe a facility with clear strengths in interpersonal care and community atmosphere alongside persistent operational challenges. Many families and visitors praised the compassion, attentiveness, and teamwork of direct-care staff — nursing, CNAs, and therapists are frequently credited with providing kind, patient-centered interactions. The facility's cottage-style layout and neighborhood feel are repeatedly described as homelike, and activity programming (porch games, holiday events, morning social traditions) contributes to resident engagement and social connection. Several accounts also highlight strong end-of-life and hospice involvement and effective short-term rehabilitation when services are available.

    At the same time, a consistent pattern of operational concerns appears across the summaries. Staffing levels and resource constraints are described as uneven, producing variability in basic care processes and service continuity. This manifests as intermittent therapy availability, limited on-site medical-provider access, and periods when housekeeping and meal service quality fall below expectations. Reviewers expressed specific sanitation concerns and noted inconsistent meal temperature and presentation; these issues indicate gaps in daily operational reliability rather than isolated aesthetic complaints.

    Dementia-related care and person-centered approaches for residents with cognitive impairment were identified as an area needing improvement. Some families noted that residents were not always engaged according to their cognitive abilities, and that staff would benefit from additional dementia-focused training. Relatedly, reviewers pointed to the need for stronger staff training, supervision, and management oversight to reduce variability in responsiveness and to improve consistent implementation of care routines.

    Overall, the facility presents a mixed profile: strong relational care and a supportive, homelike environment on one hand, and operational inconsistencies tied to staffing, resources, and management oversight on the other. Prospective residents and families who prioritize compassionate staff, robust activities, and a cottage-style setting may find much to appreciate, but they should inquire specifically about current staffing levels, dementia-care programming, therapy continuity, housekeeping schedules, meal-service processes, and management responsiveness during their tour and intake discussions.

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    Location

    Rich Mountain Nursing & Rehabilitation Center is located at 306 Hornbeck Ave, Mena, AR, 71953.

    About Rich Mountain Nursing & Rehabilitation Center

    Rich Mountain Nursing & Rehabilitation Center sits in Mena, Arkansas, where a good part of the neighbors are over 50 and the area has a modest income level, and it's a very large facility with room for up to 115 residents, offering care for people needing assisted living, skilled nursing, independent living, memory care, and respite care all in one spot, so folks don't have to worry as needs change, and they can stay where they know the people and routines. The community has a 5-star rating from the Centers for Medicare & Medicaid Services and it holds an average score of 8.9 out of 10, which makes it the top-rated place in Mena, and you'll find it right near doctors like Ouachita Family Practice, local parks, stores, churches, and pharmacies. The center is part of a bigger continuing care retirement community, which means residents can move between different care levels as their health changes, and families seem to like having that peace of mind.

    Residents at Rich Mountain get access to health care around the clock, with 12-16 hour nursing shifts and staff available 24 hours a day to handle medication, help with bathing, dressing, eating, and moving around-whether someone's up and walking or uses a wheelchair, the staff is trained to give the right support. Rooms come furnished, and every person gets their own bathroom, cable TV, phone, kitchenette, and air conditioning, plus Wi-Fi, which makes it feel more like home, and there's daily housekeeping so rooms stay tidy. For eating, a professional chef cooks meals that fit special diets, like for allergies or diabetes, and folks eat together in a restaurant-style dining area, which is a good time to catch up with neighbors. The facility has its own emergency alert system, so help comes fast if anyone needs it, and there are concierge services to help with day-to-day problems, plus scheduled transportation for getting to appointments or running errands.

    The place stays busy with organized activities, from arts and music programs to movie nights and fitness classes, and there's a wellness room, fitness room, library, and game room along with paths and a flower garden for getting outside, which the staff encourages for both exercise and relaxation. Residents can spend time in the activity rooms, go to the on-site movie theater, or join in on daily group happenings, and that seems to help everyone feel part of the community. Families and new residents can visit the facility, tour the grounds, meet the staff and some residents, and see what day-to-day life is really like.

    The staff is trained for all levels of care, including special memory care for those with Alzheimer's or dementia, and the center also runs caregiver training programs, state certifications, and offers courses on home care, dementia, Medicaid, and even residential assisted living, which helps keep everyone up to date on best practices. Rich Mountain accepts both Medicaid and Medicare, and they're equipped to care for residents with different disabilities or health conditions, using advanced therapies and treatments with the goal of getting everyone to the best health possible. The place is run by Purple Door, LLC, and though it's a for-profit business, folks mainly notice the thorough care, the high ratings, and the long list of services that cover both the daily comforts and the bigger medical needs for aging adults.

    People often ask...

    Rich Mountain Nursing & Rehabilitation Center offers assisted living, memory care, and skilled nursing.

    There are 11 photos of Rich Mountain Nursing & Rehabilitation Center on Mirador.

    The full address for this community is 306 Hornbeck Ave, Mena, AR 71953.

    No, Rich Mountain Nursing & Rehabilitation Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Rich Mountain Nursing & Rehabilitation Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Rich Mountain Nursing & Rehabilitation Center directly. There is no cost for this service. We are compensated by the community you select.

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