I placed my dad here and overall I'm pleased - the staff are caring, communicative, and knowledgeable, meds and daily care are managed well, and the meals and activities are good. The community is small and secure, which helped my father, but cleanliness and pest issues have surfaced at times and staffing turnover/short-staffing plus slow or unprofessional management responses are real concerns. If you value compassionate caregivers and solid medical attention, I would recommend it with caution - visit often, confirm monitoring/lockup of belongings, and set expectations with management.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
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Location
Delta Shores Assisted Living is located at 825 E 18th St, Antioch, CA, 94509.
About Delta Shores Assisted Living
Delta Shores Assisted Living, formerly called Hillcrest Memory Care, sits at 825 E 18th Street in Antioch, California. The place focuses on seniors needing memory care, like those with Alzheimer's or dementia, along with assisted living and board and care options. The community has a quiet, secure setting with a warm atmosphere and is smaller in size, so residents get daily care and their families can keep in touch about what's happening. The facility runs 24/7, with staff always on hand, and it's known for polite caregivers who show kindness, respect, and patience for everyone who lives there.
This place stands out because it blends memory care, assisted living, and board and care all in one spot. That means people can move in while still fairly independent and get more help later if they need it. Suites and floor plans offer private bathrooms, big closets, individual climate control, and there's cable and Wi-Fi included. Staff help with dressing, showering, medication, and everyday tasks, and they make sure meals are ready in a restaurant-style dining area where residents can eat together. Safety is a main focus, with secure doors and spaces designed to reduce confusion or wandering, especially for people living with memory problems.
Delta Shores Assisted Living plans daily activities to keep people busy, from fitness and hobby groups to social outings and book clubs. They encourage residents to join in everything, and there's an events calendar for everyone to see what's coming up, along with regular religious services and holiday events. The staff arranges memory care programs with games and exercises for the mind, and they're trained to work with people who have dementia, offering calm support and understanding. Nursing staff can provide round-the-clock care, help with wounds, and rehabilitation services if needed, plus hospice services and respite stays for families who need extra help from time to time.
The building sits in a residential area, giving it a homelike feel, and families get updates about their loved ones and events. With private and shared suites, an on-site salon for haircuts, fitness classes, comfortable shared rooms, and a safe campus, the community tries to keep residents feeling secure and social as part of daily life. While the place can support independent older folks, its real focus is on helping those living with memory loss, keeping them safe, comfortable, and engaged each day.
People often ask...
Delta Shores Assisted Living offers competitive pricing, with rates starting at a cost of $8,000 per month.
Delta Shores Assisted Living offers assisted living, memory care, and board and care.
There are 21 photos of Delta Shores Assisted Living on Mirador.
The full address for this community is 825 E 18th St, Antioch, CA 94509.
No, Delta Shores Assisted Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated the allegation that a resident was not accepted back after hospital care and found no deficiencies.
30 Apr 2026Complaint
30 Apr 2026Complaint
Investigated an allegation that uncleared staff provided care to residents; found it unfounded after reviewing fingerprint clearance records.
18 Mar 2026Complaint
18 Mar 2026Complaint
Investigated an allegation that staff did not assist a resident with injections; findings showed the resident self-administered the injections after staff handed them the dose.
Type B87468.2(a)(4)
03 Mar 2026Inspection
03 Mar 2026Inspection
Identified no deficiencies during a case management visit; noted temporary laundry machines in the front desk area scheduled for removal by end of the week.
25 Feb 2026Inspection
25 Feb 2026Inspection
Found no deficiencies cited. Safety protocols and essential records appeared current.
18 Feb 2026Complaint
18 Feb 2026Complaint
Investigated allegations including an unexplained injury to a resident, inadequate staff training, disrepair, dressing issues, and laundry service problems.
Type B87307(a)(F)
18 Feb 2026Complaint
18 Feb 2026Complaint
Investigated the allegation that staff did not ensure residents were provided with activities. Found that monthly schedules offered a variety of activities and residents participated.
18 Feb 2026Complaint
18 Feb 2026Complaint
Investigated allegations that staff did not treat residents with respect and did not intervene when residents bullied others; interviews found no evidence to support these claims.
02 Dec 2025Inspection
02 Dec 2025Inspection
Observed the immediate exclusion of a staff member for conduct inimical; no deficiencies cited.
19 Nov 2025Complaint
19 Nov 2025Complaint
Investigated allegation that staff neglect led to a resident's hospitalization. The investigation found the resident was left outside unattended in hot weather on two occasions, resulting in hospitalization.
Type A87468.2(a)(4)
07 Nov 2025Complaint
07 Nov 2025Complaint
Investigated allegations that staff mismanaged a resident's medications and did not attend to a resident's call for help. Findings noted issues with medication management and with staff response to resident needs.
Type B87465(c)(1)
Type B87468(a)(4)
11 Aug 2025Inspection
11 Aug 2025Inspection
Identified two incidents involving residents: one was found on the floor and later died, and another wandered away and returned safely. No deficiencies were cited.
03 Jul 2025Complaint
03 Jul 2025Complaint
Investigated the allegation that staff pushed a resident against a wall and restrained the resident during care. Evidence included witness accounts and record reviews.
Type B87468.1(a)(3)
Type B87468.1(a)(1)
03 Jul 2025Inspection
03 Jul 2025Inspection
Found that a staff member was suspended for two days after a reported incident; no injuries observed.
28 May 2025Complaint
28 May 2025Complaint
Observed strong odors and dirty conditions in common areas and several bedrooms, with poor ventilation.
Type B87303(a)(1)
Type B87470(a)(2)(A)
27 Mar 2025Complaint
27 Mar 2025Complaint
Investigated allegations concerning a questionable death and whether changes in a resident's condition were timely reported to a physician and to the responsible party. Found no evidence to support these allegations.
07 Mar 2025Inspection
07 Mar 2025Inspection
Observed an unannounced case management visit regarding a change in ownership; screening, infection-control measures, and supplies were in place and no deficiencies were cited.
30 Jan 2025Inspection
30 Jan 2025Inspection
Identified deficiencies related to fire safety equipment and damaged walls.
Type B87203
Type B87303(a)
30 Jan 2025Complaint
30 Jan 2025Complaint
Identified several allegations regarding supervision, medical attention, and resident activities. Investigators reviewed records and interviews and concluded the evidence did not prove the allegations.
12 Dec 2024Complaint
12 Dec 2024Complaint
Investigated a hospitalization for sepsis, pneumonia, and dehydration linked to care and supervision gaps causing pressure injuries; also reviewed weight loss and oral hygiene concerns.
Type B87468.2(a)(4)
Type B87466
05 Nov 2024Inspection
05 Nov 2024Inspection
Observed a strong urine odor in hallways, indicating a deficiency in keeping residents clean and dry and controlling odor from incontinence.
Type B87625(b)(3)
09 Aug 2024Complaint
09 Aug 2024Complaint
Identified substantiated allegations that staff handled a resident roughly, provoked him, and did not allow him to have cigarettes.
Type B87468.1(a)(1)
Type B87468.2(a)(4)
Type B87468.2(a)(3)
09 Aug 2024Inspection
09 Aug 2024Inspection
Observed 12 staff and 52 residents; residents appeared safe with no imminent health/safety concerns and no deficiencies cited.
23 Feb 2024Inspection
23 Feb 2024Inspection
Identified a missing stairwell lift chair for emergency evacuation, posing a safety risk.
Type B87203
23 Feb 2024Inspection
23 Feb 2024Inspection
Observed 41 residents and 5 staff during an unannounced health and safety check. No deficiencies cited and no imminent health or safety concerns identified at the site.
05 Oct 2023Complaint
05 Oct 2023Complaint
Investigated a complaint about scabies outbreaks and infection-control gaps, including inadequate cleaning after cases and laundry delays.
Type B87470(b)(A)
05 Oct 2023Complaint
05 Oct 2023Complaint
Found insufficient staffing to meet residents' needs. Also, residents were not fed in a timely manner and laundry services were not provided promptly.
Type B87411(a)
Type B87555(b)(18)
Type B87307(a)(3)(F)
05 Oct 2023Complaint
05 Oct 2023Complaint
Investigated an allegation that residents were not assisted with self-administered medications as prescribed.
13 Jul 2023Complaint
13 Jul 2023Complaint
Investigated allegations that staff did not assist with incontinence care and that lack of supervision led to a resident being assaulted by another resident.
Type B87625(b)(3)
Type B87705(c)(4)(A)
17 Apr 2023Complaint
17 Apr 2023Complaint
Investigated an allegation that staff sexually abused a resident. Interviews with staff and the resident produced conflicting statements, and surveillance video did not clearly prove or disprove the incident.
30 Mar 2023Complaint
30 Mar 2023Complaint
Investigated a complaint alleging a resident sustained an injury while in care and that staff did not communicate to the authorized representative.
Type B87468.2(a)(4)
30 Mar 2023Complaint
30 Mar 2023Complaint
Identified a scabies outbreak and failure to timely seek medical treatment for a resident.
Type A87470(b)(1)
Type B87465(a)(1)
15 Mar 2023Complaint
15 Mar 2023Complaint
Found that staff failed to assist a resident in purchasing personal items.
Type B87208
Type B87705(b)
15 Mar 2023Complaint
15 Mar 2023Complaint
Investigated an allegation that a resident fell while in care and sustained minor injuries. The investigation found that staffing shortages contributed to the risk of harm to residents.
Type B87411(a)
15 Mar 2023Complaint
15 Mar 2023Complaint
Investigated complaints identified scabies outbreaks and insufficient cleaning to prevent spread. Incompatibility among admitted residents and staffing shortages also affected ability to meet residents' needs.
Type A87470(a)(2)
Type B87455(a)(7)
Type B87413(a)(1)
14 Mar 2023Inspection
14 Mar 2023Inspection
Observed readiness for licensure with proper safety features, emergency plans, and COVID-19 measures in place.
14 Mar 2023Inspection
14 Mar 2023Inspection
Observed safety and maintenance deficiencies, including a broken refrigerator lock and a broken medicine room cabinet door, along with a lack of covered trash bins, paper towels, and carbon monoxide detectors.
07 Mar 2023Inspection
07 Mar 2023Inspection
Observed a pre-licensing visit during which staff presented Title 22 compliance information and how to avoid common problem areas; applicant confirmed understanding and agreement to comply; exit interview conducted.
07 Mar 2023Inspection
07 Mar 2023Inspection
Observed two incident reports of a resident with dementia displaying aggressive behavior toward two other residents on separate occasions. Staff monitored the resident and coordinated with the Ombudsman and Deputy Conservator after hospital evaluations and a transfer to a skilled nursing facility.
07 Mar 2023Inspection
07 Mar 2023Inspection
Observed several deficiencies that needed correction before licensure. These included installation of carbon monoxide detectors, provision of covered trash bins in residents' bedrooms, installation of paper towel dispensers in bathrooms, a lock for the medication room's small refrigerator, repairs to medication room cabinet doors, removal and replacement of an old dining area cabinet, and posting elevator instructions.
06 Mar 2023Complaint
06 Mar 2023Complaint
Investigated allegations of inadequate staff training, a nonfunctional dryer, and residents not receiving prescribed medications; also reviewed Norovirus outbreak and food-handling practices, with no evidence found.
Type A87465(c)(2)
Type B87411(d)
Type B87303(a)(3)(F)
Type B87307
01 Mar 2023Inspection
01 Mar 2023Inspection
Observed that the applicant and administrator completed COMP II and confirmed understanding of Title 22 requirements.
23 Feb 2023Inspection
23 Feb 2023Inspection
Observed infection control measures and screening procedures with staff using masks and supplies readily available; no deficiencies cited.
20 Jan 2023Inspection
20 Jan 2023Inspection
Identified incomplete staff records and missing vaccination documentation during a case management visit.
Type B87412(g)
20 Jan 2023Complaint
20 Jan 2023Complaint
Identified insufficient staffing to meet residents' needs and untrained staff. A separate COVID-19 protocol allegation was not supported.
Type B87468.2(a)(4)
Type B87411(c)
29 Dec 2022Complaint
29 Dec 2022Complaint
Investigated the allegation that staff did not inform the authorized representative promptly and that resident records were not up to date.
Type B87468.1(a)(8)
Type B87506(a)
27 Dec 2022Inspection
27 Dec 2022Inspection
Identified failure to retain resident records and personnel records for at least three years after service or termination.
Type B87506(e)
Type B87412(h)
27 Dec 2022Complaint
27 Dec 2022Complaint
Investigated complaints that staff mishandled medications, failed to properly train, did not refill medications timely, left residents unattended, and did not meet residents' needs. Found no evidence to support these claims.
14 Dec 2022Inspection
14 Dec 2022Inspection
Observed a health and safety check with 7 staff wearing masks and 39 residents present; found residents safe and no health/safety concerns or deficiencies noted.
10 Oct 2022Inspection
10 Oct 2022Inspection
Observed staff wearing masks and residents present during a health and safety check. No deficiencies were cited.
08 Sept 2022Inspection
08 Sept 2022Inspection
Identified safety and maintenance deficiencies, including warped flooring on the second floor and a locked exterior exit that violated fire clearance. A civil penalty was assessed for the fire clearance violation.
Type A87705(l)(2)
Type B87307(d)(2)
08 Sept 2022Inspection
08 Sept 2022Inspection
Observed no staff assigned to front entrance COVID symptom screenings and a kitchen water leak causing flooding; a resident was relocated.
07 Sept 2022Inspection
07 Sept 2022Inspection
Identified that a resident eloped and staff slept during shifts.
26 Aug 2022Complaint
26 Aug 2022Complaint
Investigated the allegation that a proper refund was not issued; final refund check issued after processing delays and discrepancies.
11 Aug 2022Inspection
11 Aug 2022Inspection
Observed late notification to licensing and public health about a COVID-19 outbreak and a death report not submitted within seven days.
08 Jul 2022Inspection
08 Jul 2022Inspection
Observed 43 residents and 3 staff wearing masks; no health or safety deficiencies identified.
01 Jul 2022Inspection
01 Jul 2022Inspection
Observed staff wearing face masks and residents present during a health and safety check following a priority 1 complaint; no health or safety deficiencies were identified.
30 Jun 2022Complaint
30 Jun 2022Complaint
Investigated several allegations about resident care and safety; findings showed no evidence that the alleged violations occurred.
07 Apr 2022Complaint
07 Apr 2022Complaint
Investigated two complaints about staff responsiveness to residents' needs and about taking away a resident's phones; found no evidence to support the complaints.
07 Apr 2022Complaint
07 Apr 2022Complaint
Investigated an allegation that staff did not meet residents' grooming needs; observed residents well groomed and comfortable with clean clothing.
07 Apr 2022Complaint
07 Apr 2022Complaint
Investigated an allegation that a resident sustained an injury from a fall while in care and that staff did not properly report an incident. The investigation found insufficient evidence to prove the allegations.
16 Mar 2022Complaint
16 Mar 2022Complaint
Identified that staff did not notify a resident's authorized representative of changes in condition and that infection control allowed a scabies outbreak; other allegations were unfounded.
Type A87466
Type A87470(b)(a)(1)
03 Mar 2022Inspection
03 Mar 2022Inspection
Observed residents and staff; no health or safety concerns and no deficiencies noted.
01 Mar 2022Inspection
01 Mar 2022Inspection
Observed residents and staff during a health and safety check; no health or safety concerns were identified.
28 Feb 2022Inspection
28 Feb 2022Inspection
Observed COVID-19 infection control measures in place, with no deficiencies cited during the visit.
13 Dec 2021Complaint
13 Dec 2021Complaint
Identified that a resident's soiled diaper wasn't changed for about three hours after requests for assistance.
Type B88733(d)(d)
13 Dec 2021Complaint
13 Dec 2021Complaint
Investigated a resident elopement and staff sleeping during shift. Found a resident left the building overnight and several staff did not hear the door alarm, delaying discovery.
Type B87705(b)(2)(b)
Type B87411(f)(f)
20 Oct 2021Inspection
20 Oct 2021Inspection
Identified a medication administration error where a prescribed antibiotic was continued after the doctor ordered it discontinued. The issue related to how medications were managed for a resident.
Type B87465(a)(5)
20 Oct 2021Complaint
20 Oct 2021Complaint
Investigated allegations about care, medication administration, and facility conditions; found that a prescribed medication was not administered as needed.
Type B87465(a)(5)(a)
12 Oct 2021Complaint
12 Oct 2021Complaint
Investigated the allegation that staff failed to notify family members about a scabies outbreak and that measures to address it were not implemented; reviewed records and interviews and found no evidence to support the allegations.
13 Sept 2021Complaint
13 Sept 2021Complaint
Investigated several complaints about supervision, bed bugs, laundry service, and safeguarding belongings. Determined that findings did not establish a basis for the concerns.
07 Jul 2021Complaint
07 Jul 2021Complaint
Observed broken and missing floor planks in the first-floor common hallway, creating a safety hazard for residents, staff, and visitors.
Type B87303(a)
27 May 2021Inspection
27 May 2021Inspection
Observed infection-control practices in place, including entry screening, masking, and posted health reminders. No deficiencies were cited.
15 Jan 2021Inspection
15 Jan 2021Inspection
Found no deficiencies during a tele-visit health and safety check on 01/15/21 at 3 PM in response to a priority 1 COVID-19 shelter-in-place complaint; staff were observed wearing masks and residents appeared safe.
03 Jul 2020Inspection
03 Jul 2020Inspection
Confirmed safety and compliance during health and safety check following a complaint.
Type B87465(a)(5)
16 Jun 2020Inspection
16 Jun 2020Inspection
Confirmed residents with higher functioning abilities could lock their room doors, while others did not have the ability to do so. No procedures were in place to address this issue.
13 Feb 2020Inspection
13 Feb 2020Inspection
Confirmed deficiencies were found during the inspection, but the facility overall was in compliance with regulations and adequate for resident care.
05 Feb 2020Complaint
05 Feb 2020Complaint
Reviewed allegations of neglect resulting in residents' injuries and deaths. No evidence found to support the claims.
22 Nov 2019Complaint
22 Nov 2019Complaint
Confirmed improper medication administration and lack of hygiene care for a resident.
Type B87303(a)
04 Nov 2019Inspection
04 Nov 2019Inspection
Confirmed multiple incidents reported, including bug infestation and resident injury, were addressed and resolved by the facility.
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Mirador Living is not affiliated with the owner or operator(s) of Delta Shores Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Delta Shores Assisted Living directly. There is no cost for this service. We are compensated by the community you select.
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