Mirador estimate
    $4,500/month

    Arcadia Gardens Retirement Hotel

    720 W Camino Real Ave, Arcadia, CA, 91007
    4.1 · 46 reviews
    • Independent living
    • Assisted living
    • Memory care

    Pricing

    $4,500+/moSuiteAssisted Living

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.07 · 46 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.1
    • Meals

      3.9
    • Building

      4.2
    • Value

      3.8

    Location

    Map showing location of Arcadia Gardens Retirement Hotel

    About Arcadia Gardens Retirement Hotel

    Arcadia Gardens Retirement Hotel sits at 720 W. Camino Real Ave. in Arcadia, California, and has always got a friendly buzz about it because folks are coming and going for all sorts of activities and care, and the place is easy to spot since it's close to hospitals, pharmacies, and other local services, so being there means access is pretty smooth, and the property's designed for comfort, with both indoor and outdoor areas like lovely landscaped gardens and shaded walking paths where residents walk their dogs or just sit and visit each other. The retirement hotel supports seniors of all needs with independent living, assisted living, memory care, and even short-term respite care options, and they're also equipped for hospice care when that's needed, so nobody gets left behind in terms of care or support, plus, it's a pet-friendly place, so both dogs and cats (within certain weight limits) can move in with their owners, which makes it feel more like home for many folks. Arcadia Gardens always keeps residents active and engaged with programs ranging from devotional groups to exercise in the fitness center, social events, and plenty of on-site entertainment; summer brings poolside music, games like Domino and Bingo are on rotation, and sometimes there are penthouse dance events or special banquets with award-winning meals, so there's something going on most days, and caregivers keep a full calendar, so nobody's left out of things. The kitchen team prepares three meals a day, including kosher and vegetarian choices, and they use good ingredients, serving meals in a nice dining room that feels welcoming, so even if someone has dietary needs, staff work with that. There are suite plans, and residents can decorate their own spaces; staff handle the housekeeping and maintenance, so families don't need to worry about cleaning or fixing things, and 24-hour supervision means someone's always there in case of emergencies, with nurses on site and an advanced emergency call system in every suite. The place is family-owned and operated, which adds a cozy feeling, and a lot of the caregivers and ancillary staff have worked there for a long time, showing that the workplace treats everyone well, residents and workers alike, which says something about the atmosphere. Medical care is thorough-staff help with bathing, dressing, medicine management, incontinence care, diabetic care, and support for non-ambulatory residents. Memory care is a big part of Arcadia Gardens, and for those with Alzheimer's or dementia, there are custom care plans and secure areas meant to prevent wandering, along with daily cognitive activities and therapies that help reduce confusion but also keep life interesting, so even folks who need the most support can have something to look forward to each day. There's also support for spiritual well-being, with regular devotional activities, and the facility keeps families in the loop with newsletters, and there are volunteer opportunities, like helping out with Bingo or Alzheimer's community walks, because community involvement matters here. Transportation is sorted out, too, with complimentary rides to appointments or errands and plenty of parking for visitors, so folks don't have to worry about missing things they need or want to do outside the community, and the building's licensed for up to 200 residents under state guidelines, so it supports many different people without feeling too crowded. Each resident gets a plan tailored to their specific needs and wishes, and the staff call folks by name and treat everyone with dignity and respect, aiming always to help people feel as independent as possible at every stage of getting older, while making sure that care remains careful, personal, and safe. Arcadia Gardens Retirement Hotel, guided by Julie Chirikian and her team, keeps its doors open for questions throughout the week, and people can learn more through their website or by using their online contact form if they want to know details about rooms, rates, or programs, but mostly, the place has built up a good name for being steady, supportive, and focused on helping seniors live with comfort, security, and choice.

    People often ask...

    State of California Inspection Reports

    42

    Inspections

    9

    Type A Citations

    9

    Type B Citations

    6

    Years of reports

    18 Jun 2024
    Investigated allegations found insufficient evidence to support claims of neglect, unmet medical needs, failure to adhere to admission policies, non-provision of services, illegal eviction, and staff threats towards residents.
    07 Jun 2024
    Substantiated allegations of multiple pressure injuries, lack of timely medical care, and failure to notify family of resident's condition. Civil penalty issued.
    • § 87465(a)(1)
    • § 87468.1(a)(8)
    • § 87463(a)(3)
    • § 87468.2(a)(4)
    30 May 2024
    Investigated the claim related to delays in providing a resident's records to an attorney; found insufficient evidence to confirm or refute the delay allegation due to a holiday weekend and administrative processing time.
    16 Apr 2024
    Reviewed allegations of staff prohibiting visits by a resident, but found insufficient evidence to support the claim.
    22 Mar 2024
    Conducted unannounced site inspection for expansion of dementia unit, all areas of concern were found to be in compliance with regulations.
    19 Mar 2024
    Investigated allegations included staff not responding to residents in a timely manner, not providing privacy during visits, not safeguarding personal belongings, and not ensuring comfortable room temperatures; insufficient evidence found to support any of these claims.
    19 Mar 2024
    Confimed overcharging allegations - allegation of staff threatening eviction unsubstantiated.
    12 Mar 2024
    Identified no violations during the inspection.
    07 Mar 2024
    Investigated allegations of resident injuries, unmet needs, extended periods in soiled clothing, and missing personal belongings; determined insufficient evidence to support these claims. Conducted interviews and record reviews supported that residents' care needs were generally being met as expected.
    15 Dec 2023
    Confirmed multiple severe pressure injuries and lack of timely medical care for a resident, as well as failure to notify the authorized representative of the resident's declining health.
    • § 87465(a)(1)
    • § 87405(d)(1)
    • § 87631(a)(3)
    • § 87468.1(a)(8)
    15 Dec 2023
    Confirmed multiple severe pressure injuries and lack of timely medical care for a resident, as well as failure to notify the resident's representative of changes in the resident's condition.
    • § 87465(a)(1)
    • § 87631(a)(3)
    • § 87405(d)(1)
    • § 87468.1(a)(8)
    07 Sept 2023
    Investigated allegations revealed no evidence proving staff failed to dispense medication properly, served poor quality food, or had an ant issue, rendering all allegations unsubstantiated.
    18 May 2023
    Investigated complaints at a facility regarding staff sufficiency for resident care, access to ombudsman contact information, and unlawful changes to residents' health insurance, with all allegations remaining unsubstantiated due to lack of evidence.
    14 Mar 2023
    Investigated allegations about assistance with daily living activities, provision of meals, and temperature of food during the COVID-19 lockdown; findings remained inconclusive due to insufficient evidence.
    14 Mar 2023
    Investigated allegations of inadequate activities and food service during COVID lockdown, ultimately finding them unsubstantiated.
    25 Feb 2023
    Confirmed no deficiencies identified during the inspection.
    22 Nov 2022
    Found the allegation regarding visitation restrictions to be substantiated, based on interviews with residents, staff, and family members, as well as review of relevant documentation.
    • § 87468.1(a)(11)
    21 Nov 2022
    Determined insufficient evidence to support allegations that transportation to a medical appointment was not provided and residents' belongings were not safeguarded.
    09 Nov 2022
    Substantiated deficiency related to visitation rights.
    • § 87468.1(a)(11)
    23 Jun 2022
    Found no evidence to support claims about medication administration, food quality, or presence of ants at the facility.
    23 Jun 2022
    Found allegations of neglect/lack of care, failure to provide lunch, and cold food service to be unsubstantiated during the visit and virtual inspection.
    23 Jun 2022
    Confirmed the facility's compliance with COVID-19 protocols and activities for residents, as well as the adequacy of food service.
    20 May 2022
    Investigated a complaint that a facility was not allowing a visitor for a resident; found no substantial evidence for the claim, with resident interviews indicating the resident did not want the visitor.
    22 Apr 2022
    Investigated allegations that staff left a resident on the floor for an extended period and restricted visitors. Neither claim had enough evidence to prove such incidents occurred.
    04 Mar 2022
    Identified deficiencies in safety, medication storage, and emergency preparedness during an inspection visit.
    • § 87303(a)
    24 Feb 2022
    Confirmed allegations regarding isolation of residents due to COVID-19 precautions, but found insufficient evidence to support claims of residents being served cold food.
    15 Feb 2022
    Unsubstantiated allegations of visitor restrictions, neglect of resident needs, theft of personal belongings, and lack of activities at the facility were investigated and determined to not have enough evidence to support the claims.
    14 Feb 2022
    Investigated allegations that staff left a resident on the floor for an extended time and that residents were not allowed visitors; neither allegation could be corroborated, as evidence was insufficient to support either claim.
    10 Jan 2022
    Investigated the allegation of inadequate hot water availability for residents; determined that hot water was available as water temperatures were within guidelines, and resident interviews confirmed access to hot water.
    11 Dec 2021
    Interviews and documents reviewed did not find evidence to support allegations of lack of assistance with walking or staff theft of personal items at the facility.
    07 Dec 2021
    Found no evidence that staff opened residents' mail based on interviews with residents and staff, observation of mail distribution, and review of mail policy.
    01 Dec 2021
    Investigated allegations of neglect resulting in resident pressure injuries and staff leaving residents in soiled diapers for extended periods; determined insufficient evidence to support these claims, resulting in unsubstantiated allegations. Conducted exit interview with administrator and licensee, and discussed findings.
    17 Nov 2021
    Investigated allegations regarding staff response time to resident calls and safeguarding of personal items; found that staff generally responded promptly and that personal items were sometimes misplaced but not substantively unprotected. Allegations deemed unsubstantiated.
    28 Jul 2021
    Found allegations relating to staff not assisting residents with walking and not protecting residents' personal items to be unsubstantiated after interviews with residents and staff, as well as observations during the visit.
    01 Jul 2021
    Unsubstantiated allegations were investigated, including claims of restrictions on resident visitation and retaliation against residents filing complaints.
    19 May 2021
    Identified pests in resident bathrooms through interviews and records, meeting licensing standards.
    • § 80087(a)(1)
    09 Mar 2021
    Investigated claims of unlawful eviction and a room in disrepair; determined the room's facilities functioned properly, and insufficient evidence to prove the eviction allegation.
    21 Apr 2020
    Investigated allegations of disrepair and unsafe conditions; determined insufficient evidence to confirm these issues existed.
    19 Oct 2019
    Found no evidence of staff leaving residents in soiled clothing for an extended period of time. Medications found in resident's room were not prescribed to them, but no evidence of staff failing to dispense medication as prescribed.
    03 Oct 2019
    Determined that the allegation of staff failing to assist a resident with medication lacked sufficient evidence and thus remained unsubstantiated.
    30 Sept 2019
    Confirmed no evidence of ants on residents, no residents with prohibited health conditions, and consistent bathing practices as stated in agreements.
    14 Aug 2019
    Confirmed staff failed to keep resident call buttons in operable condition. Insufficient evidence to support allegation of staff not following physician orders.
    • § 87303(a)
    • § 87303(a)
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