I toured and moved my parent here and I'm very pleased. The staff (Jennifer stood out) are warm and communicative, the care is excellent, and the dining is delicious with three meals a day in a large, modern dining room. There's a lively activities calendar, outings and social spaces where residents make friends, and the clean, well-kept grounds and ideal location near doctors and shopping make this a great choice - I would recommend it.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Schedule a Tour
Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.20·(25)
Overall rating
5
4
3
2
1
Care
3.4
Staff
3.9
Meals
4.5
Amenities
3.0
Value
3.0
Pros
friendly and helpful staff
knowledgeable and engaged marketing staff
clean, well-kept units
pleasant building and grounds aesthetics
pleasant-smelling common areas
attractive dining rooms and small-group tables
high-quality, well-liked meals
engaging activities and outings program
clear calendar and colorful activity flyers
available exercise space and game room
weekly personal-care services (manicures)
convenient location near shopping and medical services
gated underground parking
variety of unit sizes including larger/VIP units
respite-care availability
Cons
Medication-management consistency
inconsistent housekeeping and limited laundry services
variable staff responsiveness and communication
management and leadership instability or poor communication tone
inconsistent pricing transparency and unexpected increases
aging interior finishes and dated furnishings in some areas
limited or tight visitor and underground parking
reduced individualized attention in larger, higher-occupancy building
operational maintenance issues (plumbing and interior upkeep)
waiting list and limited immediate availability
wi‑fi and connectivity limitations
uneven front-office and administrative practices
Summary of reviews
The reviews describe a facility with a mix of clear strengths and recurring operational concerns. Positively, staff at many locations are described as friendly, helpful and engaged; families repeatedly noted attentive care from direct-care employees and a marketing presence that makes tours informative. Common physical strengths include clean, well-maintained units, attractive grounds and common areas, and pleasant-smelling interiors. Dining is frequently singled out as a strength — meals are described as well prepared and popular with residents, and dining rooms are configured to support conversation through small-group tables. The community offers a visible activities program with a calendar of events, colorful flyers, regular outings, exercise space, a game room, and periodic services such as weekly manicures. Location advantages include proximity to shopping, doctors and hospitals, and gated underground parking is available for residents.
Care and staffing present a mixed picture. Many reviewers praise direct-care staff for being considerate and caring; however, there are recurring concerns about medication management, communication lapses between staff and families, and inconsistent responsiveness. There are also complaints about promised services not being consistently delivered — most notably housekeeping frequency and laundry support — which translates into an operational weakness in service reliability. Facility size appears to influence resident experience: smaller/quieter settings are described as quaint with strong interpersonal engagement, while larger, more modern buildings are described as having less individualized attention and higher cost.
Facilities and operations show contrasts. Some locations are described as beautifully kept with pleasant common spaces, while others are characterized by older interiors, dated furnishings, darker entrances and ongoing maintenance issues such as plumbing repairs. Underground parking is appreciated for security but is also described as tight in places; visitor parking is limited. A few reviewers noted connectivity issues with wi‑fi. Administrative and management concerns surface in several reviews: inconsistent price quotes, unexpected fee increases, abrupt changes to contact numbers, and criticisms of management tone and responsiveness. There are isolated, stronger complaints about dishonesty or disrespect by specific individuals; such claims raise concerns about leadership accountability and would merit direct follow-up by prospective families.
Overall, prospective residents and families are likely to encounter a community with strong social programming, appealing dining, and many caring staff members, particularly in smaller or well-maintained buildings. At the same time, they should evaluate clinical and operational reliability during tours — ask specific questions about medication administration protocols, housekeeping and laundry schedules, maintenance plans, parking logistics, pricing transparency, and how the community manages family communication and leadership changes. Touring multiple units (including both smaller and larger buildings, if applicable), asking for written service and fee guarantees, and checking current availability and wait-list status will help assess whether the facility’s strengths align with an individual resident’s needs.
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Location
Arcadia Living is located at 601 Sunset Blvd, Arcadia, CA, 91007.
About Arcadia Living
Arcadia Living is a senior living community licensed under number 197607476 and has locations in California and Florida, offering housing in studios and one-bedroom suites along with deluxe options for those who want a bit more space, and you'll find it's got both assisted and independent living, letting seniors choose the type of help they need in a community that feels comfortable, welcoming, and safe, with an upscale yet friendly environment thanks to staff trained for both health and personal care needs, offering 24-hour access for respite stay residents and a range of care services including memory care, hospice care, and personalized wellness programs. You'll notice they make daily life easier by scheduling transportation, hosting daily activities and outdoor trips, and serving nutritious meals prepared with quality ingredients, and the place itself is known for being clean, with landscaped gardens, a fitness room, a spa, a library, and an arts room-things that help folks stay active, connected, and healthy. Arcadia Living lets families pay a $1500 entry fee, and with their adult day program, seniors can join for daytime care and companionship, which helps caregivers take a break, plus they offer respite care for temporary stays when family needs some relief. You find that the community works to keep things simple and stress-free, whether someone stays full-time or just for a short time, with mobile medical services like house calls, telephone care, and in-home treatments covering illnesses, pain management, allergies, injuries, and also offering primary care, medical therapy, and even eye care, all to support both the independent residents and those who need more hands-on help with bathing, dressing, grooming, eating, or managing medicines. The memory care here aims to give a safe place for seniors who need extra guidance, reducing confusion and risks of wandering, while engaging activities and social programs keep minds and bodies busy, and for those who need it, skilled nursing is available around the clock. Run by a family with roots in the community, Arcadia Living has earned top marks for cleanliness and dedication to seniors, with a total licensed capacity for 99 residents and amenities like Wi-Fi, parking, nutritious dining, and wellness plans, all designed for a community that tries to meet different needs without making things complicated or overwhelming. Partnered with Seniorly for quality assurance and recognized with accreditations, Arcadia Living keeps its focus on creating a neighborly, supportive place where seniors and their loved ones have both peace of mind and the right kind of care, whether that's for a short visit or a longer stay.
People often ask...
Arcadia Living offers competitive pricing, with rates starting at a cost of $3,500 per month.
Arcadia Living offers independent living and assisted living.
There are 28 photos of Arcadia Living on Mirador.
The full address for this community is 601 Sunset Blvd, Arcadia, CA 91007.
No, Arcadia Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated the allegation that staff did not prevent a resident from smoking in a room. Interviews and site observations found no evidence of smoking, and staff reported enforcement of no-smoking rules.
23 Feb 2026Complaint
23 Feb 2026Complaint
Investigated the allegation that staff did not supervise a resident, allowing elopement and the resident going missing.
Type A87411(a)
06 Jan 2026Complaint
06 Jan 2026Complaint
Investigated the allegation that staff handled a resident aggressively, resulting in bruises, and found no preponderance of evidence to prove or disprove it.
07 Oct 2025Complaint
07 Oct 2025Complaint
Identified inadequate staff supervision when a resident wandered away and went missing.
Type A87411(a)
09 Sept 2025Inspection
09 Sept 2025Inspection
Observed that the premises provided adequate accommodations and safety features, and fire clearance was approved.
04 Sept 2025Complaint
04 Sept 2025Complaint
Investigated an allegation that staff did not ensure a resident had comfortable living accommodations after relocation due to flooding, documenting delays in providing a proper room and missing items.
Type B87307(d)(1)
25 Aug 2025Inspection
25 Aug 2025Inspection
Observed adequate staffing and resident engagement with activities. Medication storage, posted resident rights, and disaster preparedness were maintained, and resident records were kept.
21 Aug 2025Inspection
21 Aug 2025Inspection
Observed an unannounced annual review noting infection control and safety measures were appropriate, but the review remained incomplete and a follow-up visit was planned.
11 Aug 2025Complaint
11 Aug 2025Complaint
Investigated the allegation that staff did not prevent a resident from wandering; interviews and records were reviewed. The resident left with a family member for an overnight visit and was accompanied.
14 Jul 2025Inspection
14 Jul 2025Inspection
Identified water damage in three resident rooms due to a flood during renovations.
14 Jul 2025Complaint
14 Jul 2025Complaint
Found no evidence that staff failed to safeguard residents' confidential information; interviews with staff and residents and file reviews did not support the allegation.
14 Jul 2025Inspection
14 Jul 2025Inspection
Identified water damage after a pipe broke and flooded three resident rooms during renovations, delaying the prelicensing process. An application for a Change of Ownership was under review.
01 Jul 2025Complaint
01 Jul 2025Complaint
Investigated an allegation that residents' naps were disrupted by ongoing construction and mold remediation, with loud dehumidifiers that interfered with sleep.
Type B87468.1(a)(3)
20 Jun 2025Inspection
20 Jun 2025Inspection
Verified that the applicant and administrator completed COMP II and acknowledged understanding of licensing requirements.
19 Jun 2025Complaint
19 Jun 2025Complaint
Investigated the allegation that staff did not prevent a resident from wandering off. Interviews and record review indicated the resident was attended by staff or family when leaving, and the allegation could not be established.
03 Jun 2025Complaint
03 Jun 2025Complaint
Investigated an allegation that the front lobby elevator was not in good repair. Found the elevator was being upgraded and currently functioning, with residents using the rear elevator during the work.
03 Apr 2025Complaint
03 Apr 2025Complaint
Investigated allegations that a resident sustained multiple pressure injuries due to staff neglect and that staff did not properly attend to the resident's catheter.
Type A87468.2(a)(8)
Type A87465(a)(1)(a)
Type A1569.49(f)
03 Apr 2025Inspection
03 Apr 2025Inspection
Identified that a resident was not reassessed after returning from a skilled nursing facility, creating potential health and safety risks.
Type A87468.2(a)(8)
14 Jan 2025Inspection
14 Jan 2025Inspection
Identified that resident medication records were inaccurate and incomplete due to internet connectivity issues, and there was no written report documenting how records were maintained.
Type B87211
14 Jan 2025Complaint
14 Jan 2025Complaint
Investigated four allegations about medication administration, injury, timely medical care, and infection prevention; there was insufficient evidence to prove the allegations.
10 Dec 2024Complaint
10 Dec 2024Complaint
Identified wrongful eviction related to rent nonpayment; records showed charging private room rate for August through October 2024 despite ALW admission starting 09/01/2023, and ALW payments were denied for those months due to insurance issues.
Type B87224(a)(1)(a)(1)
03 Dec 2024Inspection
03 Dec 2024Inspection
Identified an incorrect date on a civil penalty assessment issued on 9/20/24 for a repeated violation.
18 Nov 2024Complaint
18 Nov 2024Complaint
Investigated a wrongful eviction allegation where a resident was billed the private room rate for October 2024 despite ALW eligibility beginning in September 2024.
Type B87224(a)(1)(a)(1)
07 Oct 2024Complaint
07 Oct 2024Complaint
Found the elevator to the third floor was out of service and the premises were not in good repair.
Type B87303(a)
07 Oct 2024Complaint
07 Oct 2024Complaint
Investigated allegations that a resident sustained injuries and experienced falls due to lack of supervision and failure to report incidents. The investigation found no evidence to confirm these allegations.
03 Oct 2024Complaint
03 Oct 2024Complaint
Investigated a complaint alleging staff left a resident in soiled clothing for an extended period and did not answer a call button promptly. It also alleged staff did not provide water, spoke to residents in an inappropriate manner, and did not administer medications as prescribed.
20 Sept 2024Complaint
20 Sept 2024Complaint
Identified that the garage electrical gate was in disrepair and left open during the day for several months, creating a safety risk.
Type B87303(a)
10 Sept 2024Complaint
10 Sept 2024Complaint
Investigated three specific allegations about medication administration, timely refills, and responding to call buttons. Interviews and records did not corroborate any violations.
13 Aug 2024Inspection
13 Aug 2024Inspection
Found several deficiencies, including improper medication storage, accessible cleaning chemicals, missing staff files, and maintenance/safety issues.
Type A87465(h)(5)
Type A87309(a)
Type B87412(a)
Type B87303(a)
08 Aug 2024Complaint
08 Aug 2024Complaint
Investigated allegations that staff did not administer medications as prescribed, did not maintain accurate records, did not ensure residents' needs were met, and did not respond to call bells.
26 Jul 2024Complaint
26 Jul 2024Complaint
Investigated two allegations about eviction threats and withholding a resident's rent check. Found no evidence to support either allegation.
27 Jun 2024Complaint
27 Jun 2024Complaint
Identified rodent droppings in several rooms and a clogged sink drain, along with loose ceiling patches; findings matched a prior health department inspection.
Type A87555(b)(27)
Type B87303(a)
05 Apr 2024Complaint
05 Apr 2024Complaint
Investigated the allegations that staff threatened eviction of a resident and refused to cash a resident's check; found no evidence to support either claim.
23 Jan 2024Inspection
23 Jan 2024Inspection
Found an incident in which a staff member allegedly assaulted a resident during a diaper change, causing injuries. Administrator reported to law enforcement and medical follow-up was arranged; no deficiencies observed.
13 Nov 2023Complaint
13 Nov 2023Complaint
Investigated allegations that staff did not assist an incontinent resident, did not monitor changes in condition, spoke inappropriately to a resident, and did not respond to a resident's call button; there was not a preponderance of evidence to prove the allegations.
21 Jul 2023Complaint
21 Jul 2023Complaint
Investigated a complaint that staff did not assist a resident with bathing as needed; evidence showed bathing assistance occurred through home health services, and no deficiencies were cited.
16 May 2023Inspection
16 May 2023Inspection
Observed that repairs to room 301 were finished, hallway obstructions were removed, and the physical plant was cleared.
04 May 2023Inspection
04 May 2023Inspection
Observed an application for change of ownership submitted and pending. The physical plant was not cleared, with repairs needed and furnishings required in room 301.
17 Apr 2023Inspection
17 Apr 2023Inspection
Observed that a scheduled prelicensing visit for a change of ownership could not start because the applicant did not meet with the licensing analyst; the visit will be rescheduled for a later time.
11 Apr 2023Complaint
11 Apr 2023Complaint
Investigated the report of a leaking dining room ceiling and residents' televisions not working; found the dining room ceiling was under repair since Oct 2022 due to heavy rain, and all televisions were functioning.
27 Mar 2023Complaint
27 Mar 2023Complaint
Investigated allegations that staff did not respond to a resident's call button after a fall and did not seek a medical evaluation. The investigation found delays in responses to call requests and that a medical evaluation was not sought.
Type A87415(a)(3)
Type B87411(a)
31 Jan 2023Inspection
31 Jan 2023Inspection
Confirmed the applicant and administrator completed COMP II, with identity verified and understanding of licensing laws documented. A LIC 809 was signed with photo ID, and the process included review of license type, admission policies, staffing, emergency preparedness, and complaints reporting.
13 Jan 2023Inspection
13 Jan 2023Inspection
Observed compliance with applicable regulations; no deficiencies were cited.
12 Dec 2022Complaint
12 Dec 2022Complaint
Investigated the allegation that plumbing work left holes in the kitchen and dining areas with plastic coverings and a strong odor attracting mosquitoes. Found insufficient evidence to prove the allegations of disrepair, malodorous conditions, insect infestation, and an unsafe environment, as interviews with residents and staff did not support the claims.
15 Nov 2022Complaint
15 Nov 2022Complaint
Investigated allegations of disrepair, plumbing issues, dry rot and mold with strong odors from ongoing kitchen work and a makeshift dishwashing setup. Follow-up visit showed the area clean and in good repair.
Type A87303(a)
Type B87303(a)(1)
14 Nov 2022Complaint
14 Nov 2022Complaint
Found that in 2020 there were plumbing issues, dry rot, and black mold with the kitchen under repair and temporary dishwashing; strong odors were reported near Room 130. By 11/14/2022 the site was clean and in good repair.
Type A87303(a)
Type B87303(a)(1)
18 Oct 2022Complaint
18 Oct 2022Complaint
Investigated allegations that staff did not promptly respond to call button requests after a resident sustained a fall and did not seek a medical evaluation.
Type A87415(a)(3)
Type B87468.1(a)(16)(a)
22 Jun 2022Complaint
22 Jun 2022Complaint
Investigated allegation that an uncleared adult worked onsite. Investigated allegation that staff records were falsified.
Type A87355(b)
Type A87533(e)(1)
22 Jun 2022Complaint
22 Jun 2022Complaint
Investigated Allegation #1 that staffing levels were insufficient to meet residents' needs and Allegation #2 that staff did not have proper training; found no evidence to support either allegation.
22 Jun 2022Inspection
22 Jun 2022Inspection
Observed an unannounced site visit during which two complaint findings unrelated to the operation were delivered; indicated ownership change occurred in 2021 and staff changes affecting who handles complaints.
24 Nov 2021Inspection
24 Nov 2021Inspection
Observed strong infection control with no deficiencies cited.
23 Jun 2021Complaint
23 Jun 2021Complaint
Investigated two allegations: staff did not notify the resident's authorized representative of an incident, and staff did not provide timely assistance to a resident.
28 May 2021Complaint
28 May 2021Complaint
Investigated two specific allegations: that staff did not serve adequate meals and that medications were mismanaged. Interviews with residents and staff were conducted.
03 May 2021Complaint
03 May 2021Complaint
Investigated the allegations that staff did not safeguard residents' medication and did not administer medications as ordered. Interviews with staff and residents indicated medications were safeguarded, given on time as ordered by physicians, and properly documented; no evidence supported these allegations.
29 Oct 2020Inspection
29 Oct 2020Inspection
Verified that the dining area near the kitchen had tile flooring, painted walls, covered outlets, and the plastic cover removed, and that the kitchen floor near the stove and ice machine was tiled; plumbing issues were fixed. Conducted a telephonic exit interview with the administrator.
19 Oct 2020Complaint
19 Oct 2020Complaint
Investigated a complaint alleging disrepair and licensing issues. Findings included moisture intrusion with damage, peeling/cracking paint, exposed drywall, and a nonoperable in-room call system.
Type B87303(a)
15 Oct 2020Inspection
15 Oct 2020Inspection
Found two safety concerns: a dining area near the kitchen lacked flooring, unpainted walls, and uncovered outlets covered with plastic; and wooden boards covered sewage holes in the kitchen near the stove and near the ice machine. Fire clearance for the requested occupancy was approved, and safety equipment such as extinguishers and detectors were in place.
10 Sept 2020Complaint
10 Sept 2020Complaint
Investigated allegations that staff failed to safeguard a resident's personal belongings, with interviews showing the resident managed their own checkbook and cell phone, the items were returned, there was no further contact, and staff assisted in setting up a new checking account and cell service while the resident engaged legal counsel for fiduciary matters. Found no evidence to support the allegation.
01 Sept 2020Complaint
01 Sept 2020Complaint
Found the allegation that residents did not have access to water was not supported; water was available on every floor and with meals, and records showed regular water delivery.
18 Jun 2020Complaint
18 Jun 2020Complaint
Allegations of overcharging residents, improper medication administration, staff under the influence, inadequate staffing, failure to maintain records, lack of confidentiality, and lack of respect for residents were investigated. Insufficient evidence was found to prove or disprove these allegations.
16 Jun 2020Complaint
16 Jun 2020Complaint
Investigated allegations of improper resident charges, untrained staff, substance use by staff, unqualified staff administering medications, mishandling of records, inadequate staffing, breach of confidentiality, and mistreatment of residents, but found insufficient evidence to confirm any claimed violations.
02 Dec 2019Inspection
02 Dec 2019Inspection
Identified deficiency in Dementia Plan during visit. Confirmation received from Executive Director.
Type B87705
21 Nov 2019Complaint
21 Nov 2019Complaint
Confirmed failure to provide adequate supervision and update medical assessments following a resident eloping incident.
Type B87705(b)(2)
Type B87705(c)(5)
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Mirador Living is not affiliated with the owner or operator(s) of Arcadia Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Arcadia Living directly. There is no cost for this service. We are compensated by the community you select.
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