Healthcare Center of Orange County

    9021 Knott Ave, Buena Park, CA, 90620
    3.0 · 26 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Mixed care but ultimately unacceptable

    I had a mixed but ultimately unacceptable experience. A few nurses, rehab staff and receptionists were caring and skilled and helped my mom recover, but the facility felt filthy, outdated and overcrowded; staff were often rude, distracted or careless (my mom wandered off several times, belongings went missing and a bedsore became infected), communication and staffing were poor, and I would not trust sending a loved one here.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.04 · 26 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.1
    • Meals

      1.0
    • Amenities

      2.0
    • Value

      1.0

    Location

    Map showing location of Healthcare Center of Orange County

    About Healthcare Center of Orange County

    Healthcare Center of Orange County is a medium-sized skilled nursing facility located in Buena Park, California, operating under for-profit, LLC ownership. This care home has a capacity of 99 beds and participates in both Medicare and Medicaid programs, making it accessible to a broad range of residents who require either short-term rehabilitation or long-term nursing care. The facility is not part of a continuing care retirement community, but it is equipped to accommodate varied levels of need, including daily medical assistance and non-medical support such as help with eating, dressing, moving, and using the bathroom.

    The center offers care tailored to individuals needing post-acute rehabilitation following hospital stays due to issues such as stroke, heart attack, infections, or accidental injuries. In terms of care outcomes, a significant proportion of residents have demonstrated the ability to return home after their rehabilitation, and the facility boasts a low incidence of major injuries caused by falls. The rate of infections leading to hospitalization and emergency room visits is in line with the state average, reflecting a typical care environment for a facility of its size and type. The Healthcare Center of Orange County provides an average of over five hours of nurse staffing per resident per day, with a reputation for consistent staffing levels during weekends and weekdays, ensuring that residents receive reliable attention and support at all times.

    Residents benefit from robust health management practices, including high rates of influenza vaccination, and a strong focus on helping residents retain their independence in activities of daily living. The team at the Healthcare Center of Orange County comprises qualified professionals who assess and implement individualized care plans to address each resident’s unique goals and preferences. There is an emphasis on regular and comprehensive assessments, with care plans designed to adapt as residents’ needs evolve. Nutrition services at the facility ensure that meals are reviewed by a dietitian, tailored to meet both medical and personal preferences, and adjusted in form and content to accommodate dietary restrictions, allergies, and individual tastes.

    Important aspects of resident wellbeing are also attended to, such as maintaining a safe and homelike environment, providing pharmaceutical and respiratory care as needed, and safeguarding resident information and medical records. The Healthcare Center of Orange County also features programs for infection prevention and control and maintains a pest control program to ensure a comfortable living space for its residents. The center places importance on regular equipment inspections for safety, including beds and medical devices, to further protect residents from potential hazards. Additionally, a policy is maintained regarding the use and storage of foods brought in by family members or visitors, ensuring that all food is stored and served in line with accepted standards.

    Throughout its operation, the Healthcare Center of Orange County has demonstrated a commitment to accommodating resident needs and preferences, from medical treatment orders to daily living support, with a continual focus on quality improvement and professional standards. This dedication extends to all aspects of care—including dialysis, IV therapy, psychotropic medication management, and range of motion therapy—creating a supportive environment for recovery, rehabilitation, or long-term residence. The center’s engagement with both Medicare and Medicaid makes it a viable choice for residents seeking skilled nursing care and support for daily living in a compassionate, professionally managed setting.

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