Touching Hearts Boarding Care 1

    5149 La Canada Blvd, La Canada Flintridge, CA 91011
    • Assisted Living

    Attentive compassionate staff, clean rooms

    I moved my father here and have been very pleased with the attentive, compassionate staff, clean comfortable rooms, nutritious meals, and varied activities. Management communicates promptly and overall it's a reliable, welcoming place I would recommend.

    Loved one of resident
    Jul 2026

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    5.00·(3)

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    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

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    Location

    Map showing location of Touching Hearts Boarding Care 1

    Touching Hearts Boarding Care 1 is located at 5149 La Canada Blvd, La Canada Flintridge, CA, 91011.

    About Touching Hearts Boarding Care 1

    Touching Hearts Boarding Care 1 sits in a quiet area at 5149 La Canada Blvd, La Canada Flintridge, California, and offers assisted living and board and care services in a small, private house with a family feeling where up to six residents can live. The facility is authorized for assisted living by the state and is run by Margarita Mkrtchyan, who is the CEO, and everything goes through the business Touching Hearts Boarding Care Inc. They help elderly folks who want company or need help with daily tasks like bathing, dressing, eating, or getting around, and there's always staff around, including certified CNAs, Med Techs, and RNs available all day and night when needed. Staff give help with medication reminders and management, personal care, incontinence support, and transfers, so even people who need a walker or a wheelchair get what they need, and they check on everyone to keep them safe and healthy.

    Meals get served in a shared dining room, and they make sure to offer special diets for people with allergies or diabetes and serve food on a set schedule, so there's no worry about missing meals. Residents can choose between private and shared rooms that're furnished, and there's an emergency alert system in place for extra safety. They hold group meals, organize community activities, run a movie night now and then, and post everything in an Activity Calendar, which helps people connect and stay active. There's even a computer area with internet, and the house is fully accessible for those who can't walk. For added support, Touching Hearts Boarding Care 1 accepts insurance, including long-term care, VA, private pay, cash, and credit cards, and they try to offer several payment choices along with some financial help if needed.

    They also take care of transportation for doctor visits or outings, though there's a fee for this service, and they coordinate with outside healthcare professionals, home health, therapy, and even hospice if someone's health changes. Every resident gets a care plan that gets updated as needed, and respite care and adult day care are options here, which gives families some needed support or a break. Safety's a big focus, so staff background checks happen, and there's always enough help around during the day for all the residents, plus the facility carries out regular check-ups to meet licensing rules, though it's still waiting on a current license status as of now. Touching Hearts Boarding Care 1 has had one complaint visit from the licensing department and no inspection or other visits yet, but they keep trying to meet elderly residents' needs with supervision, support, and plenty of chances for socializing in a small, home-like setting.

    People often ask...

    Touching Hearts Boarding Care 1 offers assisted living and board and care.

    The full address for this community is 5149 La Canada Blvd, La Canada Flintridge, CA 91011.

    No, Touching Hearts Boarding Care 1 does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number197610423
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseeTOUCHING HEARTS BOARDING CARE INC
    EffectiveAugust 4th, 2023
    View the official license record

    Inspection Reports

    21

    Reports

    8

    Type A Citations

    10

    Type B Citations

    7

    Complaints

    5

    Years

    28 Feb 2026Inspection
    Found no licensing deficiencies during the visit. Noted proper storage of medications and cleaning supplies, functional kitchen and bathrooms, and well-maintained common areas.
    14 Jan 2026Complaint
    Investigated the allegation of unlawful eviction and the eviction notice not provided to the resident's responsible party.
    • Type B1569.683(a)(2-4)
    27 Sept 2025Inspection
    Found no health or safety hazards and noted proper fire safety measures with securely stored medications.
    26 Sept 2025Complaint
    Investigated a complaint alleging staff handled a resident roughly and did not provide hygiene care; interviews and observations did not confirm these allegations.
    07 Feb 2025Inspection
    Found no health or safety issues during the visit; conditions, equipment, and records appeared current and in good repair.
    27 Sept 2024Inspection
    Investigated unlicensed care at another address and several regulatory deficiencies related to residents’ rights, medical care, personnel requirements, reporting, and administrator qualifications.
    • Type A87468.1(a)(16)
    • Type A87465(g)
    • Type A87411(g)
    • Type A87615(a)
    • Type B87211(a)(11)(B)
    • Type B87405(d)(1)(2)
    27 Sept 2024Complaint
    Investigated a complaint alleging that staff did not ensure a resident's emergency care needs were met in a timely manner.
    11 Aug 2024Inspection
    Observed the home maintained safe conditions with locked toxins, proper food storage, and functioning smoke/CO detectors; no health or safety hazards were noted.
    26 Apr 2024Complaint
    Investigated two allegations—staff hit a resident and medication assistance was not provided as prescribed—and found both unfounded.
    09 Feb 2024Complaint
    Investigated a complaint alleging staff left residents unattended; interviews and observations showed no clear evidence to verify the allegation.
    19 Jan 2024Inspection
    Found safety, cleanliness, and general maintenance were maintained; no deficiencies were noted.
    04 Dec 2023Inspection
    Identified that a resident with stage 3 or 4 pressure injuries was retained in care, which is prohibited.
    • Type A87615(a)
    21 Nov 2023Inspection
    Observed an employee lacking fingerprint clearance and concerns about the administrator's qualifications; noted that a resident's hospice status and related certification documents were not properly reported or provided.
    • Type A87411(g)
    • Type B87405(d)(2)
    • Type B87405(d)(1)(2)
    • Type B87211(a)(1)(B)
    • Type B87633(h)(3)
    21 Nov 2023Complaint
    Investigated an allegation that staff did not seek medical attention for a resident in a timely manner while in care. Findings showed the resident developed severe pressure injuries, and family-requested ambulance transport was delayed because a private ambulance was arranged instead of calling 911.
    • Type A87468.1(a)(16)
    • Type A87465(g)
    26 Jul 2023Inspection
    Observed a home applying for licensure with safety measures in place, including locked medications and tested smoke/CO detectors, but noted an unlocked side gate and a high water temperature (109.7 F).
    10 Jul 2023Inspection
    Confirmed that the applicant completed COMP II and demonstrated understanding of licensing laws, admission policies, staffing requirements, emergency preparedness, and reporting requirements.
    04 May 2023Complaint
    Investigated a complaint alleging care and supervision without a valid license; no clients were present and parts of the home were under construction.
    24 Jan 2023Inspection
    Identified deficiencies in residents' personal rights, maintenance, and infection control, including a tour of resident rooms by outsiders without consent, a door shim needing repair, and staff not wearing masks at entry.
    • Type B87468.1(a)(2)
    • Type B87303(a)
    • Type B87468.2(a)
    19 Jan 2022Inspection
    Verified bathroom and kitchen water temperatures were within the required 105-120 degrees Fahrenheit range.
    11 Jan 2022Inspection
    Observed a prelicensing evaluation with a deficiency for hot water temperature not measured within the required range.
    10 Dec 2021Inspection
    Confirmed the applicant's and administrator's understanding of licensing requirements and completed a COMP II teleconference for pre-licensing.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Touching Hearts Boarding Care 1. The information above has not been verified or approved by the owner or operator. For exact information, please contact Touching Hearts Boarding Care 1 directly. There is no cost for this service. We are compensated by the community you select.

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