Vista Veranda Assisted Living

    3540 Martin Luther King Jr Blvd, Lynwood, CA 90262
    • Assisted Living
    • Memory Care

    Clean facility, caring staff, content

    I'm very pleased with how clean and comfortable the facility is and how friendly, professional, and attentive the staff are. My father looks well and content-staff are dependable, address concerns quickly, and go above and beyond; food and activities (they even had a mariachi celebration) are delightful and improving under new management and building upgrades. Special thanks to Administrator Jesse and the caretakers who treat residents like family-I'd recommend this place with confidence.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.10·(21)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.7
    • Meals

      3.8
    • Amenities

      4.0
    • Value

      1.0

    Pros

    • Caring and attentive caregiving staff
    • 24/7 staff availability
    • Engaging daily activities and special events
    • Home-like atmosphere
    • Friendly and accessible administrators (select staff)
    • Clean and comfortable common areas under new management
    • Improving and palatable dining options
    • Responsive staff who address concerns quickly
    • Dependable, family-like resident relationships
    • Ongoing building upgrades under new ownership

    Cons

    • Inconsistent staffing levels and high staff workload
    • Gaps in dementia-unit supervision and cognitive-care oversight
    • Variable personal-care assistance and bathing schedules
    • Inconsistent meal portioning and limited meal-service flexibility
    • Variable cleanliness and sanitation practices
    • Pest-control concerns in building maintenance
    • Weak front-desk and reception management
    • Poor family communication and incident notification
    • Inadequate on-floor supervision and staff accountability
    • Inconsistent leadership presence and administrative responsiveness
    • Security and visitor-management gaps
    • History of regulatory actions and legal disputes

    Summary of reviews

    Overall impression: Reviews of Vista Veranda present a strongly mixed picture. A substantial group of families and residents describe attentive, compassionate caregiving, improved cleanliness, and a comfortable, home-like atmosphere under newer leadership; other accounts describe persistent operational weaknesses that have direct implications for resident safety and quality of life. This creates a polarized pattern in which individual experience appears to depend heavily on unit, shift, and leadership presence.

    Care and staff: Positive accounts emphasize friendly, dependable caregivers who form family-like relationships with residents and are available around the clock. Several reviews single out specific staff and administrators as responsive and reassuring. Conversely, many critiques point to inconsistent staffing levels, high workload for frontline employees, and insufficient on-floor supervision—particularly in the memory-care/Alzheimer unit. These operational gaps are associated with delays in personal-care assistance, inconsistent bathing schedules, and concerns about infection control and skin-related outbreaks. Families also described occasions when staff were distracted by personal devices or lacked visible supervision, which contributes to perceived variability in the quality of direct care.

    Dining and activities: Multiple reviewers praised daily activities, special events (for example, a mariachi celebration), and improving food quality; positive descriptions note generous portions and a home-style atmosphere. At the same time, others reported inconsistent meal portioning, limited flexibility for additional servings, and variable kitchen management depending on staffing. Overall, activities programming appears to be a relative strength when staffed and supported; meal-service reliability is more variable.

    Facilities, cleanliness, and pest control: There are contrasting reports about facility condition. Some recent comments note building upgrades, improved cleanliness, and comfortable common spaces under new management. Other accounts raise sanitation concerns, odor concerns in some common areas, and pest-control concerns. These latter concerns have been prominent enough in several reviews to affect perceptions of safety and upkeep. Prospective families should clarify current pest-control measures, cleaning schedules, and recent maintenance work during a visit.

    Management, communication, and safety: Reviews indicate variability in administrative presence and responsiveness. Some families praise specific administrators for accessible communication and rapid problem resolution; others describe weak front-desk management, absentee leadership, and inconsistent follow-through. Communication gaps include delayed or absent notification to families about incidents. There are also references to security and visitor-management gaps, including uncontrolled access to certain spaces, which some reviewers associated with exposure of residents to outside individuals or inappropriate behaviors. A small number of reviews reference past regulatory actions, legal disputes, and an allegation of resident mistreatment; these items warrant direct verification with licensing and inspection records.

    Notable patterns and guidance: The overall pattern is one of uneven performance with clear signs of improvement in areas under new ownership, yet persistent structural issues in staffing, supervision, sanitation, and administrative consistency. Many positive experiences correlate with engaged leadership and stable staff; many negative experiences correlate with staffing shortages, weak supervision, and inconsistent facility upkeep. For prospective residents and families, recommended areas to investigate during a tour include current staffing ratios (especially in memory-care units), evidence of recent pest-control and sanitation interventions, sample menus and meal-service policies, policies for visitor access and security, and recent licensing or inspection history. Verifying the names and availability of on-site administrators and meeting direct-care staff can help assess whether the facility’s strengths align with a prospective resident’s needs.

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    Location

    Map showing location of Vista Veranda Assisted Living

    Vista Veranda Assisted Living is located at 3540 Martin Luther King Jr Blvd, Lynwood, CA, 90262.

    About Vista Veranda Assisted Living

    Vista Veranda Assisted Living is a senior living community in Lynwood, California, that offers assisted living, memory care, independent living, hospice care, and nursing home services, so you'll find a mix of options depending on what kind of support someone needs, and they take people aged 55 and up, both men and women. The staff provides help with daily activities like bathing, dressing, grooming, toileting, and medication support, and they'll assist with moving residents from beds to wheelchairs or transfers if needed, plus they have standby help for those who can't walk. Meals are provided every day, with snacks too, and they're made to be nutritious and tasty, which saves residents time and effort on cooking. They also offer diabetic care with support for monitoring blood sugar, but they don't give insulin shots, and residents who need incontinence care must manage it themselves, so that's worth remembering.

    The staff stays awake and on site 24 hours a day, so there's always help in case of emergencies or ongoing needs, whether someone needs nursing care, memory support for Alzheimer's or dementia, or just extra support in daily living. For those who have special needs, like wound care or occupational therapy, there are nurses and other medical professionals available, and they offer podiatry too, and if needed, people can get hospice or respite care. The building itself has safety features like handicap accessible showers, full tubs, sprinklers, and maintenance, and rooms can be studio, single room, two-bedroom, semi-private or private, with amenities such as cable TV, kitchenettes, washers and dryers, and photos of rooms can be viewed.

    Vista Veranda focuses on fostering a sense of belonging and has community engagement programs, even if they don't have a set list of activities right now, but there are shared spaces, indoor common areas, and a recreation or game room for residents to spend time together, plus guests can park and families can visit. People can go offsite for devotional services, and the facility helps with transportation, and that's complimentary, so rides for appointments or outings are handled. Housekeeping and laundry services are included, which helps everyone keep their space clean and tidy.

    Memory care residents benefit from an environment meant to prevent wandering and confusion, with staff specially trained for dementia and Alzheimer's needs, and everyone gets a personal care plan to match their individual needs and respect their dignity and independence. The building's amenities include dining rooms, a fitness center, salon or barbershop, wifi, and safety features throughout, so daily living is a bit easier and more comfortable. There are wellness programs for health, arts and crafts, social activities, education, and spiritually-focused activities, aiming to keep residents active as much as possible, and the assessment process is thorough to make sure everyone gets the appropriate care from admission to discharge. Vista Veranda accepts long-term care insurance, and the location has the benefit of being close to freeways and hospitals. The staff is described as friendly and dedicated, and while the building has a warm feel when you walk in, it's the steady care and the reliable services that stand out, helping seniors keep a good quality of life in a safe place where people watch out for one another.

    People often ask...

    Vista Veranda Assisted Living offers competitive pricing, with rates starting at a cost of $1,695 per month.

    Vista Veranda Assisted Living offers assisted living and memory care.

    There are 15 photos of Vista Veranda Assisted Living on Mirador.

    The full address for this community is 3540 Martin Luther King Jr Blvd, Lynwood, CA 90262.

    No, Vista Veranda Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number198320498
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity178 residents
    LicenseeGENERATIONS OF LOS ANGELES ASSISTED LIVING FACILIT
    EffectiveJune 4th, 2024
    View the official license record

    Inspection Reports

    78

    Reports

    7

    Type A Citations

    66

    Type B Citations

    45

    Complaints

    7

    Years

    24 Feb 2026Inspection
    Identified noncompliance with egress controls when time-delay doors did not open within the required 15 to 30 seconds. Found that large double doors blocked indoor and outdoor passageways, restricting resident movement.
    • Type A87307(d)(6)
    • Type B1569.699(a)(4)
    09 Jan 2026Complaint
    Investigated the allegation that staff did not consistently answer the phones, hindering residents' ability to communicate with family.
    • Type B87468.1(a)(2)
    18 Dec 2025Complaint
    Investigated the allegation that staff yelled at a resident and made verbal threats. Interviews with staff denied the incident and most residents disagreed, with a few agreeing possibly due to hearing impairment, and there was not a preponderance of evidence to prove the violation.
    04 Dec 2025Inspection
    Identified a deficiency for failing to maintain and provide the admission agreement for a resident.
    • Type B87506(a)(b)(15)
    • Type B87507
    23 Oct 2025Inspection
    Identified a staff training deficiency about transferring calls to the memory care unit, potentially affecting residents' calls from family or emergency contacts.
    • Type B87468.1(a)(2)
    18 Sept 2025Complaint
    Investigated two allegations regarding safeguarding residents' belongings and treating residents with dignity and respect. Found there was not enough evidence to prove either allegation.
    22 Aug 2025Inspection
    Found the dementia unit resident call system not functioning in multiple rooms, posing a health and safety risk.
    • Type B87303(a)
    03 Jul 2025Inspection
    Found no deficiencies noted during the visit.
    10 Dec 2024Complaint
    Investigated two specific allegations: unknown adult grabbed a resident and caused an injury, and staff did not provide timely medical care; the investigation found insufficient evidence to support these claims.
    04 Nov 2024Complaint
    Investigated an allegation that staff did not intervene during a physical altercation between residents; interviews and records did not prove or disprove that the incident occurred.
    25 Oct 2024Complaint
    Investigated allegations about care responsiveness, dignity and respect, staff communication, safeguarding personal belongings, and timely medical attention. The findings did not establish that the alleged violations occurred.
    04 Oct 2024Inspection
    Investigated a former licensee during an unannounced collateral visit; interviewed residents and staff.
    12 Sept 2024Complaint
    Investigated a complaint alleging staff did not provide medications as prescribed and did not safeguard residents' belongings. The investigation could not be completed fully because ownership changed and records were partially unavailable.
    06 Sept 2024Inspection
    Observed that the second-floor delayed egress door for the memory care unit did not function and had not been repaired, while other areas were clean; no citations were issued.
    14 Aug 2024Complaint
    Investigated an allegation that staff did not provide adequate supervision resulting in a resident's injury; found a lack of a fall prevention plan and absence of needed assistive devices based on records and interviews.
    • Type B87463(a)(1)(3)
    08 Aug 2024Inspection
    Observed an unannounced case management visit noting a second-floor memory care door that did not alarm, an exposed drywall area near room 186, and a missing monetary amount for the monthly SSI/SSP rate in one admissions agreement; kitchen was sanitary and five resident files were reviewed.
    18 Jul 2024Inspection
    Identified one technical violation for the north egress door not opening within 15 seconds and a technical advisory regarding documentation of blood sugar checks.
    09 Jul 2024Complaint
    Identified deficiencies in medication administration and diabetic care, including meds given by untrained staff and missed evening blood sugar checks.
    • Type B87411(a)
    • Type B87413(a)(1)
    • Type B87465(j)
    24 May 2024Inspection
    Identified multiple noncompliance items during a pre-licensing evaluation, including missing beds, insufficient linens, and maintenance and safety issues such as damaged window coverings, closet doors, leaking faucets, water stains, and a faulty egress door.
    09 May 2024Complaint
    Identified that no administrator was on site from 04/12/24 through 05/16/24, with a new administrator scheduled to start on 05/16/24.
    • Type B87405(a)
    19 Apr 2024Inspection
    Found no deficiencies during an unannounced case management visit.
    04 Apr 2024Inspection
    Identified that a resident's dental order from 02/27/2024 remained unfulfilled as of 04/04/2024, and interviews indicated ongoing pain.
    • Type A87465(a)(1)
    04 Apr 2024Complaint
    Investigated the allegation that staff did not ensure resident records were properly maintained. Found no evidence to prove or disprove the allegation.
    06 Mar 2024Inspection
    Found no deficiencies during a tour and records review.
    07 Dec 2023Inspection
    Identified multiple safety deficiencies, including numerous nonworking ceiling lights across areas, a nonfunctional air conditioning unit, and a gas odor coming from equipment.
    • Type B87307(d)(1-7)
    07 Dec 2023Complaint
    Found no clear evidence that residents were kept at an uncomfortable temperature. Observations and interviews indicated bathrooms were cleaned daily and functioning.
    06 Dec 2023Inspection
    Identified maintenance and safety deficiencies, including cracked and broken window blinds and screens in several rooms, and concerns about cleanliness and temperature control.
    • Type B87303(a-e)
    30 Nov 2023Inspection
    Identified maintenance and safety deficiencies during the visit, including a non-functional resident call signal in two bedrooms and missing evacuation chairs at each stairwell.
    • Type B87303(a)
    • Type B1569.695(f)(1)
    23 Aug 2023Inspection
    Identified deficiencies included the administrator lacking independent access to residents' financial and personal records and unpaid reimbursements from a prior trust audit. Also found were missing annual medical assessments for residents with dementia and expired first aid certificates for staff.
    • Type B87405(d)(3)
    • Type B87217(g)(1)(A)
    • Type B87411(c)(1)
    • Type B87705(c)(5)
    • Type B87458
    30 Jun 2023Inspection
    Observed uncomfortable temperatures in several bedrooms and the entrance hallway due to air conditioning problems. This indicated noncompliance with state temperature maintenance requirements.
    • Type B87303(b)(1)(2)(3)
    30 Jun 2023Complaint
    Investigated allegation that staff did not address residents' medical needs; interviews and records indicated residents received needed medical attention.
    05 Apr 2023Complaint
    Investigated an incident where two residents engaged in a physical altercation on the memory care patio while unsupervised. Staff intervened after the incident, and one resident was hospitalized with a minor head injury.
    • Type B87468.1(a)(3)
    24 Mar 2023Complaint
    Identified that PPE was not provided to staff for resident care. The elevator was out of service for two days.
    • Type B87470(a)(4)
    • Type B87303(a)
    19 Jan 2023Complaint
    Found that residents' medications were not always given in a timely manner due to staffing shortages.
    • Type A87465(a)(4)
    19 Jan 2023Complaint
    Investigated the allegation that staff did not safeguard residents' personal belongings. Interviews indicated residents recalled items missing at times, but staff denied taking anything and could not establish when items went missing.
    19 Jan 2023Complaint
    Investigated the allegation that staff did not safeguard residents' personal belongings; findings did not establish it.
    09 Jan 2023Complaint
    Identified a resident-on-resident physical altercation on the patio that led to injuries and hospital transport. Interviews indicated ongoing agitation between residents prior to the incident.
    • Type B87468.1(a)(3)
    16 Dec 2022Inspection
    Observed infection control practices, including screenings for visitors, staff, and residents, sanitizing stations, and a 30-day PPE supply. Maintained an environment that was clean and well-maintained, with proper storage and safety measures.
    07 Dec 2022Complaint
    Investigated a claim that residents were not provided proper food service. Interviews and observations showed meals and snacks were delivered on time, and residents were not allowed to dine in the dining room due to Covid-19 concerns, with insufficient evidence to support the allegation.
    12 Jul 2022Inspection
    Identified an incident where staff slapped a resident and covered the resident's mouth. Deficiencies cited related to administrator qualifications and residents' rights.
    • Type B87405(d)
    • Type B87468.1(a)(1)(3)
    12 Jul 2022Complaint
    Investigated an allegation that a staff member pushed a resident while in care; interviews did not corroborate the claim.
    21 Jun 2022Complaint
    Found that a resident went three days without prescribed pain medication because refills were not ordered promptly.
    • Type A87465(a)(5)
    • Type A87465(c)(2)
    25 Mar 2022Complaint
    Investigated allegations that staff failed to protect a resident from bullying and to provide a safe and comfortable environment; interviews and observations found no evidence supporting the claims.
    03 Mar 2022Complaint
    Investigated allegations that residents were not being assisted with physical conditioning, nail care, and hygiene needs.
    • Type B87219(f)
    • Type B87307(a)(3)
    03 Mar 2022Inspection
    Observed symptom screenings and collection of visitors' contact information at entry, and the areas were clean and in good repair. The administrator stated a caregiver resigned and a replacement was being hired, and an exit interview was conducted.
    03 Mar 2022Complaint
    Investigated concerns that residents were rushed during meals and that there were not enough staff. Interviews with residents and staff showed most residents did not feel rushed, and views on staffing were mixed.
    24 Feb 2022Complaint
    Investigated heater operation and personal belongings; some residents reported cold rooms and occasional missing clothes, while laundry records showed items washed weekly.
    15 Feb 2022Complaint
    Found that residents did not receive 60 days' written notice prior to a rent increase.
    • Type B87507(g)(4)
    • Type B87507(g)(4)(A)
    21 Dec 2021Inspection
    Observed hot water temperatures exceeding acceptable limits and several maintenance and safety deficiencies, including damaged fixtures, obstructed exits, missing screens, and insufficient nonperishable food.
    • Type A87303(e)(2)
    • Type B87468.1(a)(2)
    • Type B87303(a)
    • Type B87303(c)
    • Type B87307(d)(6)
    • Type B87555(b)(26)
    13 Dec 2021Complaint
    Investigated a complaint with multiple allegations. Found that residents' hygiene needs were not met because hairdresser services were not offered, while other issues including abandonment, refunds, safeguarding belongings, activities, and visitation lacked evidence.
    • Type B87466
    01 Dec 2021Inspection
    Identified several deficiencies, including failure to seek timely professional help after a fall and incomplete records for resident cash and ledgers, as well as inadequate administrator qualifications and lack of general supervision and policies.
    • Type B87411(d)(5)
    • Type B87405(d)(1-3)
    • Type B87217(g)(1)(A)
    • Type B87205(a)
    01 Dec 2021Complaint
    Investigated a resident fracture that occurred while under care and led to hospitalization.
    • Type B1569.312(e)
    • Type B87465(g)
    01 Dec 2021Complaint
    Identified that residents were charged above basic rates. Also found that residents' funds were not properly managed, resulting in negative ledgers and improper use of exempt income.
    • Type B87468.2(a)(8)
    • Type B87464(e)
    • Type B87507(g)(3)(A)(3)
    04 Oct 2021Inspection
    Observed an office meeting about transitioning the administrator, updating licensure paperwork, ensuring staffing coverage, timely incident reporting, ongoing daily activities in line with health guidance, and documenting vaccination/testing status.
    14 Sept 2021Complaint
    Investigated a complaint that residents' needs weren't met. The complaint was unfounded.
    14 Sept 2021Inspection
    Observed symptom screenings and visitor contact recording at the entrance, and an activity director planned bingo across memory care and adjacent areas.
    11 Aug 2021Complaint
    Investigated multiple complaints about resident care and safety, including concerns about leaving a resident in a soiled diaper, clothing, belongings, bathing, and bedroom assignments. Investigated a separate incident where a resident sustained an injury from a fall while under supervision.
    • Type B1569.312(e)
    • Type B87211(a)(1)(B)
    27 Jul 2021Inspection
    Identified concerns about administrator access to resident records, PPE inventory, staffing updates, memory care resident relocations, and ledgers for resident payments, with follow-up tasks for relocation consent and census documentation.
    13 Jul 2021Inspection
    Observed access restrictions for administrators and communication issues. Noted caregiver staffing shortages and lawsuits by former employees with ongoing financial losses.
    09 Jul 2021Inspection
    Observed several maintenance and safety problems, including the ice machine not dispensing ice, the kitchen mixer not functioning, carbon monoxide alarms needing new batteries, and two dining area doors in disrepair.
    • Type B87303(a)
    29 Jun 2021Inspection
    Identified that the complaint information poster was not prominently posted in an area accessible to residents and the staff member's personnel record was not available for review.
    • Type B87468(c)(2)(A)
    • Type B87412(g)
    24 May 2021Complaint
    Investigated the allegation that a resident was dehydrated due to unmet needs, that the resident’s oral care was not provided, and that the resident slept on a mattress on the bedroom floor; a separate claim about fungal lesions was also reviewed.
    • Type A87466
    • Type B87465(a)(1)
    • Type B87468.1(a)(2)
    24 May 2021Inspection
    Observed deficiencies included lack of ongoing dementia care appraisals, failure to report incidents to the licensing agency and the person responsible, and absence of a full-time activities director.
    • Type B87705(c)(6)
    • Type B87211(a)(1)(D)
    • Type B87219(f)
    24 May 2021Complaint
    Investigated an allegation that staff used profanity in residents' presence and another allegation that residents' checks were withheld; found no clear evidence to prove or disprove either allegation.
    24 May 2021Complaint
    Investigated two complaints about mail handling and meals; found no clear evidence that mail was opened by someone other than the resident, and no evidence that meals were omitted on multiple occasions.
    19 Apr 2021Complaint
    Found no substantial evidence to support the following specific allegations: misallocating residents’ funds, elevator disrepair, cockroaches, mistreatment of residents, and mismanagement of medications. Interviews with residents and staff and review of records did not corroborate the claims.
    30 Mar 2021Complaint
    Found that the alleged resident was not listed and that all specific allegations were unfounded and dismissed. Allegations included being locked in a bedroom at night, not providing between-meal snacks, not providing water, not bathing the resident, staff speaking inappropriately to residents, not providing planned activities, not providing clean linen, and the dresser being in disrepair.
    19 Feb 2021Complaint
    Investigated the allegation that staff failed to submit required incident reports to the licensing agency and to the resident's responsible person.
    • Type B87211(a)(1)(D)
    19 Feb 2021Complaint
    Investigated the allegation that staff did not provide a safe environment due to repeated falls and failed to provide adequate care and supervision to meet residents' needs.
    • Type B87705(c)(5)(A)
    • Type B87705(c)(6)
    19 Feb 2021Complaint
    Found that the allegation that a resident sustained a fall resulting in death could not be proven by a preponderance of the evidence. The death certificate listed acute cardiac arrest as the primary cause of death.
    26 Jan 2021Inspection
    Identified concerns about administrative oversight, staffing, and reporting requirements discussed during a conference call.
    25 Jan 2021Inspection
    Reviewed the site by telephone with the administrator and via video with staff, including the entrance, red zones, kitchen, hallways, and smoking area. Found no signs promoting cough/sneeze etiquette or social distancing in the smoking area.
    13 Jan 2021Inspection
    Found that the administrator did not wear a mask while supervising residents and failed to report COVID-19 outbreaks within 24 hours, risking residents' health and safety.
    • Type B87468.1
    • Type B87211
    12 Nov 2020Complaint
    Investigated allegations that staff verbally abused residents and did not provide timely assistance; interviews and records indicated staffing shortages on 10/18/2020.
    • Type B87411(a)
    03 Sept 2020Complaint
    Found no clear evidence to support the allegation that electrical outlets in residents' rooms were in disrepair. Found no clear evidence to support the allegation that staff did not safeguard residents' personal belongings.
    13 Mar 2020Complaint
    Confirmed allegations of lack of supervision resulting in multiple falls in the memory care unit.
    • Type B87463(a)
    10 Jan 2020Complaint
    Confirmed mishandling of resident's cash resources and overcharging of monthly rent.
    • Type B87507(f)
    22 Nov 2019Complaint
    Confirmed allegations of neglect and failure to report incidents.
    • Type B1569.312(e)
    • Type B87211(a)(1)

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