Millbrae Assisted Living Home

    1001 Hemlock Ave, Millbrae, CA 94030
    • Assisted Living

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    Location

    Map showing location of Millbrae Assisted Living Home

    Millbrae Assisted Living Home is located at 1001 Hemlock Ave, Millbrae, CA, 94030.

    About Millbrae Assisted Living Home

    Millbrae Assisted Living Home sits at 1001 Hemlock Ave in Millbrae, California, and offers both assisted living and memory care services for up to 48 residents, with private suites and shared rooms so people can decide what feels right for them, and each living space comes fully furnished, including a telephone and kitchenette, while some have private bathrooms. The staff provides 24-hour supervision and a round-the-clock call system, giving people and their families a sense of security and peace of mind, and they help residents with medication, mobility, transfers, bathing, dressing, and other activities of daily living. The community offers long-term, non-acute care in a setting that feels like home, with specialized care plans reviewed at least every six months to make sure everyone's needs are met.

    Residents enjoy daily life with both indoor and outdoor amenities, such as walking paths, gardens, a dining room, an arts room, and a barber/salon, and there are furnished rooms and indoor common spaces for people to relax or visit with friends. The home serves meals made with organic ingredients and considers allergies or special dietary needs. There's help available for dishes, laundry, linen changes, and housekeeping, so people can spend more time enjoying activities, which include community-sponsored events, devotional programs, resident-run programs, movie nights, and outings into town. The facility also handles transportation, including rides to doctor's appointments, and parking is available for those who need it.

    Millbrae Assisted Living Home accepts residents who need light help with daily tasks as well as non-ambulatory and memory care services, such as incontinence care and diabetic care, all under a license as a Residential Care Elderly provider in California (License #: 415601112). Staff members use personalized terms for programs and services to make everyone feel at home, and they try to promote independence but are always available if someone needs extra assistance or support. The emergency alert system and community focus aim to bring peace of mind and foster a sense of belonging, so people and their families know they'll be cared for. The home doesn't accept Medicare unless it gets certified by the Centers for Medicare & Medicaid Services. Residents benefit from both a comfortable environment and a wide range of tailored services, all planned to fit different needs and help seniors feel safe and supported.

    People often ask...

    Millbrae Assisted Living Home offers assisted living.

    The full address for this community is 1001 Hemlock Ave, Millbrae, CA 94030.

    No, Millbrae Assisted Living Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number415601112
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity48 residents
    LicenseeMILLBRAE ASSISTED LIVING HOME LLC
    EffectiveDecember 21st, 2021
    View the official license record

    Inspection Reports

    17

    Reports

    1

    Type A Citations

    3

    Type B Citations

    6

    Complaints

    7

    Years

    11 Dec 2025Inspection
    Identified a deficiency that first aid training could not be verified for four of six staff.
    • Type B87411(c)(1)
    03 Dec 2025Inspection
    Identified outdated reappraisals and missing annual medical assessments for several residents.
    • Type B87463(a)
    • Type B87463(h)
    03 Nov 2025Complaint
    Investigated an allegation of improper disposal of contaminated waste paper and concerns about a client's hygiene and personal rights; found no preponderance of evidence to prove the violations.
    26 Aug 2025Inspection
    Identified that an allegation that a staff member touched residents in a sexual manner was not reported to the Department, although reported to other outside agencies, creating an immediate health and safety risk.
    • Type A87211(b)
    26 Aug 2025Complaint
    Investigated an allegation of staff sexual abuse of a resident; reports conflicted and there were no witnesses, and the resident declined a sexual assault exam and chose not to press charges.
    26 Aug 2025Complaint
    Investigated an allegation that a staff person touched a resident in a sexual manner; no conclusive evidence supported the allegation.
    08 Oct 2024Inspection
    Observed strong safety measures, clean resident rooms, and proper medication storage, with fire safety and emergency procedures in place. Noted a water temperature of 112F and several administrative documents needing updating; no citations were issued.
    06 Feb 2024Inspection
    Identified and delivered an exclusion for a staff member who hasn’t contacted or worked since September 2023.
    25 Apr 2023Complaint
    Investigated complaints about rodents, bathroom cleanliness, call button responsiveness, food handling, disrespect toward residents, and English communication; found no evidence to support these concerns.
    18 Nov 2021Inspection
    Identified several required postings, policies, and safety items missing or incomplete during a prelicensing review.
    18 Nov 2021Inspection
    Found no deficiencies noted during the visit.
    01 Oct 2021Inspection
    Observed that the home reported a capacity of 48 with a census of 48 during an office visit, and interviews confirmed understanding of operation, admission policies, staffing/training, and related requirements.
    08 Sept 2021Inspection
    Investigated a case involving a resident who continued to defy house rules, including curfew and ingesting alcohol and cannabis, and bringing unauthorized items into the residence. An eviction notice was issued.
    08 Jul 2021Inspection
    Identified changes in administrative organization and noted that certain documents were requested by a specified date. Observed that the visitor log lacked required risk assessment information and COVID-related questions.
    19 Mar 2021Complaint
    Determined the allegation that staff did not ensure resident access to oxygen was not supported by a preponderance of evidence; an oxygen machine and mask were available for the resident to self-administer, and a new mask provided a snug fit.
    10 Sept 2020Complaint
    Determined UNSUBSTANTIATED for illegal eviction, for failing to seek medical attention promptly, and for failing to meet the resident's needs.
    26 Dec 2019Inspection
    Inspection on the facility found no deficiencies and all required procedures and documents were in compliance with state regulations.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Millbrae Assisted Living Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Millbrae Assisted Living Home directly. There is no cost for this service. We are compensated by the community you select.

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