I couldn't be happier with our decision to move my mom to Westmont/Ivy Park Milpitas. The staff - especially Mina, Gigi and the nursing/med-tech team - were professional, knowledgeable and went above and beyond, guiding us through paperwork and arranging care so the move-in was smooth and reassuring. The brand-new, spotless facility with a beautiful courtyard, indoor pool, movie theater, in-unit washer/dryer, varied activities and delicious meals helped my mom settle in and thrive. I highly recommend touring - the caring, attentive team made all the difference.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Hospice waiver
Medication management
Mental wellness program
Respite program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Common areas
Beauty salon
Computer center
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.27·(90)
Overall rating
5
4
3
2
1
Care
3.9
Staff
4.3
Meals
3.0
Amenities
4.2
Value
2.8
Pros
Clean, well-maintained facility
Spacious apartments with full kitchens
In-unit washer and dryer
Indoor heated pool
On-site movie theater and courtyard
Attentive, compassionate caregiving staff
Helpful front-desk and service personnel
Weekly housekeeping and linens included
Active social programming and regular events
Smooth, supportive move-in assistance
Controlled-access secure environment
Multiple apartment layout options
Cons
High staff turnover and inconsistent staffing levels
Unreliable administrative communication and leadership instability
Inconsistent meal quality and dining-service continuity
Limited dietary accommodation and rushed dining service
Aggressive contract terms and large upfront deposit practices
Limited or unavailable transportation and rehabilitation services
Gaps in activity-program continuity and accessibility
Technology and in-unit connectivity shortfalls
Privacy and inconsistent room-entry protocols
Accessibility limitations for wheelchair users
Inconsistent housekeeping and maintenance follow-through
Summary of reviews
Overall impression: Ivy Park at Milpitas is a relatively new, amenity-rich senior community that many families find attractive for its clean, modern spaces and wide range of on-site features. Positive comments commonly focus on the facility’s physical environment — bright apartments, full kitchens, in-unit laundry, an indoor pool, courtyard, and an on-site movie theater — and on day-to-day staff who provide warm, hands-on care and strong move-in support. Several staff members and sales directors were singled out for going above and beyond, and families frequently praised the controlled-access environment and the initial transition assistance.
Care and staff: Reviewers consistently describe caregiving staff as attentive and compassionate, with examples of responsive assistance and memory-care supports. Front-desk and service staff also receive frequent positive mention for helpfulness. At the same time, a pattern of high turnover and intermittent understaffing was raised repeatedly; this instability is linked to lapses in service continuity, delayed follow-up, and uneven teamwork. Prospective residents should ask about current staffing levels, retention efforts, and the leadership structure to assess operational stability.
Dining and nutrition: Dining is a mixed picture. Some families praise specific meals and the dining staff’s friendliness, while others report variable food quality, slow service, buffet-service continuity problems, menu shortages, and limited fulfillment of special-diet requests (for example low-sodium or vegetarian options). Chef turnover and kitchen staffing instability appear to underlie many of these inconsistencies. If dietary needs are important, verify menu cycles, special-diet procedures, and how the community handles menu substitutions and portion consistency.
Activities and therapy: The community offers an active social calendar — movie nights, bingo, field trips, book clubs, cocktail hours, and other regular events — and many residents report good social engagement. However, program continuity can be disrupted by staffing changes (notably activity-director turnover), and reviewers noted limited targeted programming for men and residents with visual impairment. Transportation and on-site rehabilitation services are important operational gaps in some reports: shuttle and driver availability have been inconsistent, and formal physical-therapy services were described as limited or unavailable at times. Confirm current activity staffing and transportation/therapy arrangements before committing.
Facilities and accessibility: The building itself is generally described as clean and well maintained, with several apartment layout options and amenities that support independent living. Accessibility concerns were raised regarding vehicle/shuttle accessibility, stairs in some areas, and unit-level issues such as appliance placement. Technology and connectivity also produced complaints: in-unit internet, phone lines, TV/cable, and cellular reception were not uniformly reliable in reported cases. Prospective residents should test connectivity and review accessibility of transportation and common spaces.
Management, contracts, and fees: Administrative communication and leadership stability are recurring concerns. Families noted slow or unclear communication from management during periods of transition and described instances of unexpected extra charges, prorating disputes, and dissatisfaction with deposit and contract terms. Several families expressed that contract-signing felt pressured and that deposit and fee practices were opaque. Additionally, some reviewers raised privacy concerns tied to staff-room entry protocols. Those considering the community should request current management contacts, written explanations of fees and deposit/refund policies, and clear documentation of privacy protocols and contract terms.
Recommendation: Ivy Park at Milpitas offers strong physical amenities and many examples of compassionate, resident-focused care at the staff level. However, operational weaknesses — chiefly leadership and staffing stability, dining consistency, transportation/therapy availability, and certain contract/fee practices — introduce variability in the resident experience. Families who prioritize on-site amenities and supportive daily caregivers may find the community a good fit, provided they verify in writing the specific services they require (dietary accommodations, therapy, transportation, connectivity, and contractual terms) and confirm current staffing and management stability before finalizing a move.
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Location
Ivy Park at Milpitas is located at 80 Cedar Wy, Milpitas , CA, 95035.
About Ivy Park at Milpitas
Ivy Park at Milpitas stands as a senior living community with a strong focus on assisted living, memory care, and independent living, and it holds a 4.0-star rating. The community has a variety of living options, including private, semi-private, studio, one-bedroom, and two-bedroom apartments, and each apartment comes with amenities like cable or satellite TV, WiFi, kitchen appliances, kitchenettes, and private bathrooms. Residents can use spacious common areas, a theater, a fitness center, living rooms, kitchens, a dining room, a patio, and more, and they can take part in group fitness, social events, excursions, and activities like arts and crafts, music, educational programs, and tabletop games. The facility is licensed under RCFE number 435202744.
Ivy Park at Milpitas offers a wide range of care types with flexible support-assisted living, memory care for those living with Alzheimer's or other types of dementia, independent living for folks who don't need daily help, nursing home and continuing care options, in-home care, senior apartments, residential care homes, and respite care for short stays. Residents can move between care levels as their needs change, and each person gets a customized care plan to support independence and comfort. The community provides on-site services like physical therapy, memory care support, dietary and nutrition accommodations, salon services, religious services, housekeeping, laundry, linen service, and private housekeeping.
Meals come with several options, including communal dining, guest meals, and room service. The campus has all-inclusive rent, transportation options, parking for residents and guests, and safety features to support a secure, inviting living space. Ivy Park at Milpitas aims to make life active and pleasant with wellness and fitness programs, a modern fitness center, an indoor swimming pool, and events and excursions that keep everyone connected. The setting supports forming bonds and organizing daily life while encouraging independence. People can schedule a tour to see the community's features and get a sense of day-to-day life at Ivy Park at Milpitas.
Founded in 2001 by Bill Gallaher, Oakmont Senior Living has emerged as a nationally recognized leader in luxury senior living, headquartered in Windsor, California. The family-owned and operated company has grown to serve over 8,000 seniors across 80 luxury communities throughout California, Nevada, and Hawaii, generating annual revenue of $750 million. Oakmont Management Group, established in 2012 as the sole operator of these luxury communities, works in partnership with the Gallaher Family development company, which has been building seniors housing since the 1990s. The company has achieved remarkable growth, adding 1,811 units to its portfolio between 2024 and 2025, ranking No. 12 on the ASHA 50 list of largest senior living operators.
Oakmont provides comprehensive care services including assisted living, memory care, and retirement living, with a company-wide focus on individualized attention and luxury amenities. Their premier communities feature wellness centers, assistance with personal care, medication management, award-winning culinary programs, movie theaters, and pet therapy. The company has pioneered innovative programs such as virtual reality therapy using the Rendever platform, allowing seniors with Alzheimer's and dementia to relive past experiences and participate in new adventures. Their signature Traditions memory care neighborhoods provide individualized 24-hour care by providers trained in dementia education, offering daily reminiscence activities designed to help older adults recall positive memories.
Oakmont's mission centers on delivering meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture anchored in five core values: authenticity, teamwork, compassion, commitment, and resilience. The company maintains an unwavering commitment to excellence, integrity, and high standards of service, with a philosophy of creating communities where residents can continue living even as their needs change. Their approach emphasizes creating safe, nurturing environments where both residents and team members can be the most authentic versions of themselves, fostering a culture that treats residents like family while maintaining luxury standards.
Oakmont's industry leadership has been recognized through numerous achievements, including ranking among the nation's largest operators and maintaining a 97 percent occupancy rate across their portfolio. The company was a 2022 Yass Prize finalist for innovation in education, and their SVP of Human Resources was inducted into McKnight's 2023 Hall of Honor for excellence in talent development. Recent strategic partnerships include an expanded relationship with Welltower and the launch of the Ivy Living brand, alongside major real estate transactions involving Healthpeak's $1.3 billion acquisition of 24 Oakmont communities. These partnerships and recognitions underscore Oakmont's position as an industry innovator committed to setting new standards in luxury senior living while maintaining their foundational values of personalized care and exceptional service.
People often ask...
Ivy Park at Milpitas offers competitive pricing, with rates starting at a cost of $3,995 per month.
Ivy Park at Milpitas offers independent living, assisted living, and memory care.
There are 58 photos of Ivy Park at Milpitas on Mirador.
Yes, Ivy Park at Milpitas allows residents to age in place and adjust their level of care as needed.
The full address for this community is 80 Cedar Wy, Milpitas , CA 95035.
No, Ivy Park at Milpitas does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated the allegation that staff did not answer a resident's pull cord promptly; found the emergency pull cord was tied around a toilet paper holder, preventing activation, and staff responded within minutes after the issue was addressed.
05 Mar 2026Complaint
05 Mar 2026Complaint
Investigated the allegation that staff did not implement a proper facility emergency plan and found it unfounded after reviewing the emergency plan, outage procedures, and interview records.
24 Feb 2026Inspection
24 Feb 2026Inspection
Observed an unannounced case management visit with no deficiencies cited.
16 Jan 2026Inspection
16 Jan 2026Inspection
Investigated a complaint and found no deficiencies cited during the visit.
30 Dec 2025Complaint
30 Dec 2025Complaint
Investigated the allegation that services were charged not in the admission agreement and found no basis for the claim.
30 Dec 2025Complaint
30 Dec 2025Complaint
Found that the claim that rooms weren't kept clean and sanitary was unfounded, and the claim that staff didn't meet residents' care needs was unsubstantiated.
12 Dec 2025Inspection
12 Dec 2025Inspection
Observed no deficiencies during an unannounced visit.
20 Nov 2025Inspection
20 Nov 2025Inspection
Found that resident records were not retained for a minimum of three years after service termination.
Type B87506(e)
20 Nov 2025Complaint
20 Nov 2025Complaint
Found that four specific allegations—medication accessibility between residents, failure to ensure medications were taken as prescribed, wandering into another resident's room, and failure to notify a responsible party about fee increases—were unfounded.
05 Nov 2025Inspection
05 Nov 2025Inspection
Found that exit doors in the memory care area and the courtyard gate required correct codes to open. The medication room was kept locked with two medication carts inside; staff in-service training logs from July to October 2025 were reviewed, and no deficiencies were noted.
30 Sept 2025Complaint
30 Sept 2025Complaint
Investigated the allegation that staff did not follow emergency disaster plan procedures; investigators determined the claim was unfounded.
04 Sept 2025Inspection
04 Sept 2025Inspection
Investigated a complaint and did not cite licensing deficiencies.
03 Jul 2025Inspection
03 Jul 2025Inspection
Found no citations or deficiencies during the visit.
12 Jun 2025Inspection
12 Jun 2025Inspection
Investigated a complaint, amended information, and concluded with no deficiencies cited.
05 Jun 2025Inspection
05 Jun 2025Inspection
Investigated an incident in which a memory care resident was found outside the building and was escorted back inside without injuries.
30 May 2025Complaint
30 May 2025Complaint
Identified a period when no hot water was available for residents due to a water heater malfunction. No alternative bathing options were provided during the repair period.
Type A87468.1(a)(2)
23 May 2025Inspection
23 May 2025Inspection
Investigated an incident where a resident pushed another, causing a fall; no licensing citations were issued.
23 May 2025Complaint
23 May 2025Complaint
Investigated a complaint about food quality, admission agreement adherence, and activity provision. Residents reported meals sometimes cold and activities not posted, while staff described temperature checks and ongoing shifts in activity staffing.
21 May 2025Inspection
21 May 2025Inspection
Identified that a resident continued to receive a 50 mg dose after a physician ordered a reduction to 25 mg, from 4/23/25 to 5/13/25. A deficiency was issued for staff competency in meeting resident needs.
Type A87411(a)
07 May 2025Inspection
07 May 2025Inspection
Investigated an incident in the memory care unit where a resident was pushed by another resident, causing a fall and hospitalization; the case is ongoing.
11 Apr 2025Inspection
11 Apr 2025Inspection
Found no deficiencies cited during a case management visit.
07 Jan 2025Complaint
07 Jan 2025Complaint
Investigated two specific allegations—inadequate supervision resulting in falls and improper cleaning/sanitation—and found no evidence to support either.
28 Dec 2024Inspection
28 Dec 2024Inspection
Found no deficiencies cited. Observations included bathroom water temperature checks, adequate food supplies, fire safety measures, and review of resident and staff records.
28 Dec 2024Inspection
28 Dec 2024Inspection
Observed compliance with a previously submitted plan, tested the delayed egress doors, and reviewed staff training; no deficiencies cited.
20 Dec 2024Complaint
20 Dec 2024Complaint
Investigated allegations that POA was not notified about an increased level of care and cost. Also reviewed claims that families were not notified about a scabies outbreak, that a resident was not allowed to use an electric wheelchair, and that memory care was severely understaffed.
Type A87507(f)(f)
04 Oct 2024Inspection
04 Oct 2024Inspection
Identified that a resident with a neurocognitive disorder eloped from memory care, was found about 0.5 miles away, and staff did not perform timely head counts during shift changes, creating safety concerns.
Type A87468.1(a)(2)
Type A87468.2(a)(4)
03 Oct 2024Complaint
03 Oct 2024Complaint
Investigated allegations of safety concerns, transportation to medical appointments, hygiene neglect, and resident rights; found no evidence that these concerns occurred.
17 Sept 2024Complaint
17 Sept 2024Complaint
Investigated allegations of staff mishandling medications, a Norovirus incident, and visitor/gender comfort concerns; found no evidence to support these issues.
17 Sept 2024Complaint
17 Sept 2024Complaint
Investigated the allegation that staff did not properly notify a resident of a rate increase; found unfounded.
16 Sept 2024Inspection
16 Sept 2024Inspection
Identified an incident where a resident eloped and was found outside.
15 Sept 2024Complaint
15 Sept 2024Complaint
Investigated the allegation that the call system is in disrepair. Interviews and records indicated the system functioned as described and was monitored for battery issues.
28 Aug 2024Inspection
28 Aug 2024Inspection
Investigated an incident in which a memory care resident eloped and was found outside; no deficiencies were cited.
30 Jul 2024Inspection
30 Jul 2024Inspection
Observed no deficiencies cited. Reviewed staff in-service training summaries and compliance activities conducted recently.
07 Jun 2024Complaint
07 Jun 2024Complaint
Found the allegation that staff physically abused a resident to be unfounded based on interviews and records review.
07 Jun 2024Complaint
07 Jun 2024Complaint
Investigated complaints about ventilation odor and room temperature. Most residents did not report odors, and room temperatures were generally within range; no deficiencies were cited.
26 Apr 2024Inspection
26 Apr 2024Inspection
Identified a history of serious violations related to resident rights and care standards.
25 Apr 2024Complaint
25 Apr 2024Complaint
Investigated two complaints: residents were not provided transportation and concerns about meals and food supplies. Transportation wasn't always arranged when a driver wasn't available, while meals and supplies were generally adequate.
Type B87465(a)(2)
25 Apr 2024Complaint
25 Apr 2024Complaint
Investigated the allegation that staff pushed a resident to a wheelchair and were rough when assisting with a back brace; the allegation was unsubstantiated.
25 Apr 2024Complaint
25 Apr 2024Complaint
Investigated the allegation that meals were not served at proper temperatures; interviews showed mixed responses and the claim could not be supported.
25 Apr 2024Inspection
25 Apr 2024Inspection
Identified a medication-related incident in which a resident with dementia took an additional dose after family left medication in the room and staff were unaware. No deficiencies were cited.
23 Feb 2024Complaint
23 Feb 2024Complaint
Found that a resident with motor impairment and neurocognitive disorder sustained injuries after multiple incidents, and staff did not consistently document or report these events or provide appropriate supervision.
Type A87465(a)(1)
Type A87468.2(a)(4)
Type B87211(a)(1)(D)
Type B87463(a)
18 Oct 2023Complaint
18 Oct 2023Complaint
Investigated two specific allegations about staffing adequacy and planned activities; information gathered included staff and resident interviews and review of schedules and activity calendars.
22 Aug 2023Complaint
22 Aug 2023Complaint
Investigated the allegation that a resident with dementia wandered away unassisted due to lack of supervision when the 1:1 caregiver's shift ended.
Type A87468(a)(2)
13 Mar 2023Inspection
13 Mar 2023Inspection
Identified four theft incidents involving residents reported to police and the Ombudsman between 02/28/2023 and 03/13/2023. A town hall was held to discuss the incidents and residents were advised to report missing items promptly.
29 Dec 2022Inspection
29 Dec 2022Inspection
Observed an unannounced annual visit with checks of living areas, safety measures, and infection control; no violations were noted.
12 Dec 2022Complaint
12 Dec 2022Complaint
Investigated the allegation that a resident was physically abused while in care. Interviews indicated the resident could not identify an abuser, no injuries were observed, and family input did not confirm the incident, resulting in insufficient evidence to prove the allegation.
20 Dec 2021Inspection
20 Dec 2021Inspection
Observed infection control measures in place, including screening, PPE availability, hand hygiene supplies, and a designated visitation area; no deficiencies cited.
11 Mar 2021Inspection
11 Mar 2021Inspection
Identified recommendations to strengthen infection prevention, including posting mask signage at the entrance, posting handwashing signage near the activity room sink and other common area bathroom sinks, and using foot-operated trash cans in the break room, common area bathrooms, and isolation rooms, following a virtual tour and staff discussion.
21 Dec 2020Inspection
21 Dec 2020Inspection
Found no deficiencies after a tele-inspection, with all areas in good repair, required postings observed, and safety features and access controls in place. Recommended for licensure pending completion of all application documents with the Central Applications Unit.
24 Nov 2020Inspection
24 Nov 2020Inspection
Identified that the applicant and administrator completed COMP II by phone, identities verified, and understanding confirmed across license type, resident populations, and program; reviewed staff qualifications and responsibilities, administrator qualifications, and program policies including abuse, admission agreement, medication management, incident reporting, grievances/complaints/community resources, physical plant, and food service, plus application document review and technical assistance on required clearances and verifications. Advised to email/fax signed LIC 809 with a copy of photo ID to CAB.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Ivy Park at Milpitas. The information above has not been verified or approved by the owner or operator. For exact information, please contact Ivy Park at Milpitas directly. There is no cost for this service. We are compensated by the community you select.
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