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Location
Assurance Home 1 is located at 627 Highland Dr, Palm Springs, CA, 92264.
People often ask...
Assurance Home 1 offers assisted living.
The full address for this community is 627 Highland Dr, Palm Springs, CA 92264.
No, Assurance Home 1 does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated four specific allegations about a resident's care and room conditions. Due to closure and destruction of records, there was insufficient evidence to confirm or deny them.
07 Dec 2023Inspection
07 Dec 2023Inspection
Found that the home had closed and relocated all residents by 4/1/2023; on 12/07/2023 a follow-up check showed no care being provided and no hospital beds, centrally stored medications, or resident records.
12 Jul 2023Complaint
12 Jul 2023Complaint
Identified staff neglect resulting in a diabetic ulcer pressure wound on the resident's right heel.
Type A87465(a)(1)
12 Jul 2023Complaint
12 Jul 2023Complaint
Identified staff neglect resulting in a resident's hospitalization.
Type A87465(a)(1)
07 Feb 2023Inspection
07 Feb 2023Inspection
Observed infection control measures in place, with no active COVID-19 cases and all staff and residents vaccinated and boosted.
14 Nov 2022Inspection
14 Nov 2022Inspection
Found financial instability, lack of liability insurance, insufficient adherence to food service requirements, and administrator qualification concerns after a solvency audit of the licensee.
Type B87213
Type B1569.605
Type B87555(b)(8)
Type B87405(d)(1)-(7)
03 Nov 2022Inspection
03 Nov 2022Inspection
Observed no health and safety concerns during a health and safety check and noted sufficient staffing.
20 Sept 2022Complaint
20 Sept 2022Complaint
Observed bed bugs in two bedrooms and a rodent in the dining area, plus a missing ceiling light with a table lamp used for illumination. Staff were sometimes left unsupervised, and a resident was found on the floor yelling for help.
Type B87555(b)(27)
Type B87307(3)(B)
Type B87413(a)(1)
Type B87411(a)
22 Jul 2022Inspection
22 Jul 2022Inspection
Found that a staff member worked without a California criminal record clearance before starting work, and was observed leaving as investigators arrived. This created an immediate health and safety risk to residents.
Type A87468.2(e)(b)(1)
22 Jul 2022Complaint
22 Jul 2022Complaint
Investigated the allegation of disrepair and found tarps covering a roof section and a pool of standing water in the backyard.
Type B87307(d)(2)
22 Jul 2022Inspection
22 Jul 2022Inspection
Identified missing written care instructions for a resident with restricted care needs and an incomplete admission agreement that did not include a care plan.
Type B87623(a)(1)(A)
Type B87464(c)
07 Jul 2022Inspection
07 Jul 2022Inspection
Identified two deficiencies: lack of criminal record clearance for a staff member before working, and missing current resident records.
28 Jun 2022Inspection
28 Jun 2022Inspection
Found that staff had not been paid and there was no adequate financial plan or financial records to cover operating costs.
Type B87213
20 May 2022Inspection
20 May 2022Inspection
Identified missing resident records and a non-existent resident register, insufficient administrator presence, no awake night staff, and lack of liability insurance.
Type B1569.605
04 May 2022Complaint
04 May 2022Complaint
Investigated two allegations; no corroborating evidence found to support either claim.
19 Apr 2022Inspection
19 Apr 2022Inspection
Observed a table with lighter fluid and cigarette debris near a designated smoking area, and a garden hose left across a walkway creating fire and trip hazards; noted unpaid annual license fees.
Type AHSC1659.185(e)
Type ACCR87309(a)
Type BCCR87303(a)
19 Apr 2022Complaint
19 Apr 2022Complaint
Investigated allegation that residents were left unsupervised with no staff present. Interviews and observations indicated staff were present during the visit.
10 Mar 2022Inspection
10 Mar 2022Inspection
Observed multiple safety-related deficiencies, including knives left unlocked, prescription medications not kept in their original containers, chemicals unlocked under the kitchen sink, and exposed wiring from a ceiling light outlet. These conditions posed potential safety risks to residents.
Type B80087(a)
Type B80087(g)
Type B87465(h)(5)
Type B87705(f)(1)
15 Nov 2021Complaint
15 Nov 2021Complaint
Identified rodent feces in a resident's dresser drawer. Found the food supply to be adequate and a vaccination card located.
Type BCCR87303(a)
12 Oct 2021Complaint
12 Oct 2021Complaint
Investigated the allegation that staff left residents unsupervised during a medication delivery. Findings did not establish that the alleged incident occurred.
08 Oct 2021Complaint
08 Oct 2021Complaint
Investigated an unlawful eviction allegation; found that the resident was not evicted, remained in care, and no eviction notice was provided.
13 Apr 2021Complaint
13 Apr 2021Complaint
Identified that staff failed to clean a resident who had vomited and urinated on himself. The delay in cleaning created a health and safety risk to the resident.
Type B87468.1(a)(1)
01 Apr 2021Complaint
01 Apr 2021Complaint
Investigated multiple complaints about resident care and supervision; evidence did not establish the alleged violations.
18 Mar 2021Complaint
18 Mar 2021Complaint
Investigated the pest allegation, the staff speaking inappropriately to residents allegation, and the pressure injuries allegation; there was not enough evidence to corroborate the allegations.
14 Jan 2021Complaint
14 Jan 2021Complaint
Found staff could not be reached by phone because the telephone line, which runs on Wi-Fi, was intermittently working.
Type B87311
14 Jan 2021Complaint
14 Jan 2021Complaint
Found no corroboration for three allegations—staff yelled at a resident; staff made the resident clean up after other residents; and staff refused to administer medication—after interviews with the resident and staff.
14 Jan 2021Complaint
14 Jan 2021Complaint
Determined there was no conclusive evidence that staff failed to meet a resident's hygiene needs; interviews indicated the resident now allows assistance, and an observed visit found the resident clean.
23 Nov 2020Inspection
23 Nov 2020Inspection
Observed a mouse in the pantry, creating an immediate health and safety risk.
Type A87303(a)
07 Oct 2020Complaint
07 Oct 2020Complaint
Investigated allegations that staff took a resident's wallet and used the resident's debit card for personal purchases.
24 Sept 2020Inspection
24 Sept 2020Inspection
Found kitchen stocked with the required perishable and nonperishable foods, bathrooms clean and operational, and resident rooms clean with no odors and a comfortable temperature. Found staffing adequate to care for residents, and a current resident roster with contact information was requested.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Assurance Home 1. The information above has not been verified or approved by the owner or operator. For exact information, please contact Assurance Home 1 directly. There is no cost for this service. We are compensated by the community you select.
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