Astoria Park Senior Living

    925 E Villa St, Pasadena, CA 91106
    • Independent Living
    • Assisted Living
    • Memory Care

    Extremely pleased with Astoria care

    I placed my mom at Astoria and couldn't be more pleased. The staff are professional, warm, and attentive, memory care is loving, the facility is clean and comfortable, meals are tasty and accommodating, and reliable transportation plus plenty of activities give our family real peace of mind - I highly recommend it.

    Loved one of resident
    Sep 2026

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    Reviews

    4.54·(199)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.5
    • Meals

      4.1
    • Amenities

      3.8
    • Value

      3.7

    Pros

    • Compassionate, attentive caregiving staff
    • Strong nursing and medication-technical support
    • Clean, well-maintained interior and rooms
    • Tasteful, hotel-like decor
    • Homestyle dining with varied menu options
    • Dietary accommodations and included meals
    • Active social events and entertainment programming
    • On-site continuum of care (independent/assisted/memory)
    • Spacious apartments with ample storage
    • Accessible bathroom features and built-in handrails
    • Multiple lounges, patios, and indoor social spaces
    • Central downtown Pasadena location and transport access
    • Prompt maintenance and housekeeping responsiveness
    • Efficient move-in and emergency placement processes
    • Family-friendly visitation and events
    • On-site salon and personal services
    • Transportation support for medical appointments
    • Visible safety features (hallway rails, escort services)
    • Perceived value for level of care
    • Engaged activities staff and regular outings

    Cons

    • Medication-management inconsistencies and errors
    • Nighttime understaffing and inconsistent coverage
    • High staff turnover leading to variable competency
    • Administrative and billing process inconsistencies
    • Activity programming uneven for advanced dementia needs
    • Limited outdoor green space and small exercise facilities
    • Noise exposure from nearby busy street and services
    • Small campus footprint limiting communal areas
    • Limited in-unit kitchen facilities in certain apartment types
    • Periodic housekeeping and maintenance follow-through gaps

    Summary of reviews

    Astoria Park Senior Living is described across reviews as a well-appointed, centrally located community that offers a full continuum of care (independent, assisted, and memory care). Many family members and residents praise the facility’s clean, tastefully decorated interiors and the generally spacious, well-equipped apartments. The community is noted for visible safety features, prompt maintenance responses, on-site conveniences such as a salon, and practical design elements in memory-care suites (handrails, shower benches, storage). Several reviewers highlighted smooth emergency placements and efficient move-in coordination in many cases.

    Care and staff are the most commonly noted strengths. Numerous accounts emphasize compassionate, patient caregiving, strong bedside manner from nursing and med-tech staff, and personalized attention (assistance with dressing, medication management, hospice coordination). Reviewers frequently describe staff as welcoming and family-oriented; maintenance and dining staff are also repeatedly singled out for responsiveness. At the same time, there are patterns of variability: several reviewers describe nighttime staffing shortages, turnover that produces uneven staff competency, and specific instances implying lapses in medication administration. These points suggest prospective families should ask about current staffing ratios, night coverage, and medication-safety protocols.

    Dining and activities are generally seen as positive aspects. Many reviewers compliment the homestyle dining, varied menus, and accommodations for dietary needs (including vegetarian options and lower-sodium choices). Activity programming receives favorable comment for regular outings, musical entertainment, social events, and a lively calendar when pandemic restrictions are relaxed. However, activity offerings appear uneven for residents with advanced dementia; reviewers noted that memory-care residents can be under-engaged at times and that programming quality has fluctuated with staff changes. Activity-director turnover and lingering COVID-related impacts were specifically mentioned as causes for variability.

    Facility footprint and amenities present a mixed picture. Astoria Park is portrayed as elegant and often resort-like inside, with multiple lounges and patios; yet its campus is relatively compact. Outdoor green space and exercise facilities are described as limited, and several units lack full kitchen facilities (no oven or kitchenette in some apartment types). Proximity to downtown and transit is a plus for access, but some residents reported noise from a nearby busy street and emergency services. Overall the physical plant is seen as clean and well-maintained, though reviewers did note occasional housekeeping or maintenance follow-through gaps.

    Management and administrative patterns vary across reports. Many families praised clear communication, helpful admissions staff, and efficient coordination of medical appointments. Conversely, others described billing errors, move-in paperwork challenges, and inconsistent administrative follow-through. A minority of reviews contain serious allegations about staff conduct and medication errors; such accounts are comparatively infrequent but sufficiently severe that they warrant careful due diligence. Prospective residents should inquire about incident-reporting, staff training (particularly dementia care competencies), turnover rates, and oversight mechanisms.

    Bottom line: Astoria Park presents as a generally strong option for families seeking a clean, comfortable community with good nursing support, active social programming, and convenient downtown location. Its principal operational risks—medication-management variability, night staffing and turnover, administrative inconsistencies, and limited outdoor/fitness space—are areas to address directly during tours and conversations with leadership. Asking for current staffing ratios, medication-safety policies, examples of dementia-specific programming, recent housekeeping/maintenance logs, and clarity on billing procedures will help clarify whether the community’s strengths align with a given resident’s clinical and social needs.

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    Location

    Map showing location of Astoria Park Senior Living

    Astoria Park Senior Living is located at 925 E Villa St, Pasadena, CA, 91106.

    About Astoria Park Senior Living

    Astoria Park Senior Living sits in a modern campus with a calm interior, wood accents, and plenty of light, and has a caring staff who help people with different needs, whether residents want independence at The Villas or could use support with daily care, or even need specialized attention in Memory Care. There are several kinds of apartments like studios and one-bedrooms, with private bathrooms, kitchenettes, and names such as Sunflower, Rose, Peony, Lily, Daisy, and Magnolia, so residents can make their home as comfortable as they want. The facility has safety features like grab bars in bathrooms, sprinklers, and secure doors, with a nurse on staff and a doctor available on call, and there are bracelets and technology that help stop wandering for those who might become lost.

    Residents can enjoy outdoor patios with shady places to sit, landscaping with flowers and trees, and warm entryways with stone and wood touches, while indoor spaces include an elegant reception area, well-lit dining rooms, a fitness center, a salon/barbershop, and plenty of places to gather or read. Meals come from a professional chef, served restaurant-style, and there are menus for people who need low or no sodium or sugar, and staff handles housekeeping, laundry, and even transportation for group trips and personal errands, with options for guest and resident parking. The calendar stays full with art, trivia, karaoke, Wii bowling, gardening, Tai Chi, yoga, cooking classes, educational talks, and outings, and there are devotional services, pet-focused activities, and intergenerational programs so neighbors can visit with family or community members young and old.

    Astoria Park Senior Living focuses on comfort and safety, especially for Memory Care residents, and helps people who deal with diabetes, incontinence, or dementia, including those who struggle with wandering or behavior issues, because the place was built from the ground up to support people who need more help as they age. Trained staff are there at all hours to help with reminders, care, and supervision. People can keep pets like cats or dogs if they meet apartment guidelines. They offer amenities like wifi, cable, washers and dryers, and visitors always find a friendly welcome. The community provides short-term stays for those who need extra care after illness or surgery, and there's hospice and respite care available. Residents can expect personalized attention, a lively environment with social and wellness programs, a chance to stay active no matter their needs, and a focus on helping everyone feel at home. The place has been run by the same experienced team for over 50 years, which shows in how they try to meet every need and keep everyone safe, engaged, and as independent as possible.

    People often ask...

    Astoria Park Senior Living offers independent living, assisted living, and memory care.

    There are 70 photos of Astoria Park Senior Living on Mirador.

    Yes, Astoria Park Senior Living allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 925 E Villa St, Pasadena, CA 91106.

    No, Astoria Park Senior Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number198603566
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity220 residents
    LicenseeASTORIA PARK SENIOR LIVING LLC
    EffectiveOctober 26th, 2022
    View the official license record

    Inspection Reports

    102

    Reports

    32

    Type A Citations

    49

    Type B Citations

    71

    Complaints

    7

    Years

    24 Jul 2026Complaint
    Investigated and substantiated that staff mismanaged medications, with an immediate civil penalty assessed; other allegations of neglect and bathing issues were unsubstantiated.
    • Type ACCR 87465(a)(4)Incidental Medical and Dental Care
    24 Jul 2026Complaint
    Investigated the allegation that staff were not qualified to perform Wellness Director duties. Found insufficient evidence to support the allegation.
    02 Jul 2026Complaint
    Investigated a complaint found insufficient staff for nighttime medication assistance and mismanagement of residents' medications.
    • CCR 87465(a)(4)Assistance with self-administered medications
    • CCR 87464(f)(4)Basic services including medication assistance
    23 Jun 2026Complaint
    Investigated the medication administration complaint and found discrepancies in several residents' medications and delays in administration tied to pharmacy and physician processes.
    • CCR 87465(a)(4)Incidental Medical and Dental Care
    08 Jun 2026Complaint
    Investigated a complaint and found two deficiencies: mismanagement of residents' medications and failure to inform residents and families about changes to concierge policy.
    • Type ACCR 87465(h)(6)Incidental Medical and Dental Care
    • Type BCCR 87468.1(a)(10)Personal Rights of Residents in All Facilities
    22 May 2026Complaint
    Investigated the three allegations and found no deficiencies.
    04 May 2026Complaint
    Investigated a complaint that a resident hit or threatened others. Interviews with residents and staff indicated safety measures were not effectively protecting residents from harm by another resident.
    • Type B87464(f)(2)
    04 May 2026Inspection
    Identified a deficiency showing two staff are required to assist with Hoyer lift transfers after a resident sustained bruising during transfer.
    • Type A87411(a)
    28 Apr 2026Complaint
    Investigated two complaints; neither was substantiated. No deficiencies were found.
    26 Mar 2026Complaint
    Investigated allegations that memory care staffing was insufficient, causing delays in dressing, grooming, and incontinence care and residents being transported to meals in pajamas. Interviews indicated ongoing staffing shortages and discrepancies in posted schedules last Fall, with improvements since, though concerns remained.
    • Type B87625(b)(3)
    • Type B87413(a)(1)
    26 Mar 2026Complaint
    Identified mismanagement of residents' medications, including a discontinued medication still listed on the MAR and a medication log not updated.
    • Type A87465(h)(6)(h)
    26 Mar 2026Complaint
    Investigated a complaint that prescribed medications were not properly managed or dispensed. Observed medication errors and lapses in supervision during the investigation.
    • Type A87465(a)(4)
    26 Mar 2026Complaint
    Investigated the allegation that unqualified staff administered insulin; no evidence found to prove it occurred.
    16 Mar 2026Complaint
    Identified that staff did not bathe residents as needed. This involved missing bathing care for residents.
    • Type B87464(f)(4)
    16 Mar 2026Complaint
    Investigated a complaint that a resident repeatedly hit and threatened other residents, creating a safety risk for people on the same floor.
    • Type B87464(f)(2)(2)
    23 Feb 2026Complaint
    Found that night-shift staff did not respond to residents' call bells in a timely manner.
    • Type B87468.2(a)(4)
    • Type B87303(a)
    23 Feb 2026Complaint
    Identified that staff did not bathe residents as scheduled. Ten residents who require bathing assistance reported not receiving baths.
    • Type B1569.2(c)(4)
    12 Feb 2026Complaint
    Investigated a complaint about pests and timely resident assistance; found no pests observed and identified staffing issues leading to a deficiency.
    • CCR 87411(a)1-7Personnel Requirements- General
    12 Feb 2026Complaint
    Investigated four allegations about dignity, laundry services, safeguarding belongings, and changes in condition. Evidence did not support the allegations.
    09 Feb 2026Inspection
    Identified that a staff member worked without proper association, posing an immediate health and safety risk to residents.
    • Type A87355(e)(3)
    09 Feb 2026Complaint
    Investigated the allegation that a staff member touched a resident inappropriately and made sexually inappropriate comments; found there is not enough evidence to confirm the events.
    06 Feb 2026Complaint
    Investigated the allegation that staff did not ensure residents' personal property was safely secured. Interviews with staff and residents did not establish whether items were missing or whether property was secured as claimed.
    30 Jan 2026Complaint
    Investigated the allegation that staff prevented a resident from leaving; found insufficient evidence to corroborate the claim.
    29 Dec 2025Complaint
    Investigated three specific allegations about utensils cleanliness, timely response to calls for assistance, and pest control; found no evidence to support the claims.
    23 Dec 2025Complaint
    Investigated the allegation that a resident's personal property wasn't safely secured; staff and residents reported no belongings missing.
    22 Dec 2025Complaint
    Investigated the allegation that staff failed to prevent a resident from pulling the fire alarm; evidence was insufficient to support the claim.
    20 Dec 2025Complaint
    Investigated the allegations that staff did not safeguard resident's personal belongings and did not respond promptly to a resident's representative; found insufficient evidence to support these allegations.
    16 Dec 2025Complaint
    Investigated two allegations about plumbing in good repair and staff treating residents with respect; interviews with staff and residents and a tour found no evidence to support the concerns.
    13 Dec 2025Complaint
    Investigated allegations of a roach infestation, double rent charges, delayed medical attention, insurance assistance, poor meals, poor housekeeping, and disrespect; interviews and observations showed no insects, an explained billing error with auto-pay, and most residents denying issues with care, food, housekeeping, or respect.
    12 Dec 2025Inspection
    Observed a toilet in Room 116 that was completely off and not functioning, with repairs pending.
    • Type B87303(e)(6)
    06 Dec 2025Complaint
    Investigated allegations that staff did not respond promptly to call buttons and that a resident remained on the floor for an extended period, with night supervision concerns noted due to staffing levels.
    • Type B87415(a)(2)
    05 Dec 2025Complaint
    Investigated a complaint alleging staff retaliation against a resident and that meals were not provided in a timely manner. Most residents and staff denied the allegations, and no deficiencies were cited.
    02 Dec 2025Complaint
    Identified multiple failures by staff, including neglect leading to pressure injuries, lack of supervision causing falls, and failure to address changes in medical condition or provide timely medical care and hydration.
    • Type A87615(a)(1)(a)
    • Type B87468.1(a)(16)
    • Type B87411(a)
    22 Nov 2025Complaint
    Identified problems with medication administration, including a resident not receiving prescribed medication and another receiving a discontinued dose. Random checks revealed discrepancies across several residents' medications.
    • Type A87465(a)(4)
    22 Nov 2025Inspection
    Identified that a medication log recorded a dose as given on 11/01/2025 for a resident who was not present. This indicates potential issues with medication recordkeeping.
    • Type B87506(a)
    06 Nov 2025Complaint
    Investigated the allegation that a staff member handled a resident in a rough manner; interviews with staff and residents indicated no evidence of rough handling.
    04 Nov 2025Complaint
    Investigated an allegation that staff did not prevent a physical altercation between residents. Evidence did not corroborate the allegation.
    20 Oct 2025Complaint
    Investigated allegation that a resident did not receive a routine medication in May 2025 due to a MAR glitch; review showed a missed dose on 5/18/25 and a refill on 5/19/25, with staff interviews acknowledging the MAR error.
    • Type A87465(a)(4)
    20 Oct 2025Complaint
    Investigated the allegation that staff handled a resident in a rough manner and found no preponderance of evidence to prove or disprove the claim.
    07 Oct 2025Complaint
    Investigated the allegation that staff did not follow proper eviction procedures and found insufficient evidence to prove or disprove the eviction claim.
    06 Oct 2025Inspection
    Identified several deficiencies, including medicines not yet obtained for a resident. Noted maintenance, cleanliness, and safety issues across several areas.
    • Type A87465(c)(2)
    • Type B87303(a)
    • Type B87303(f)
    • Type B87307(a)(3)(C)
    • Type B87411(c)(1)
    • Type B87618(b)(3)(B)
    23 Sept 2025Complaint
    Investigated allegations that staff did not supervise a fall-risk resident, did not meet residents' personal hygiene needs, did not provide adequate food service to residents, and did not seek timely medical attention for a resident. Interviews, observations, and file reviews were conducted.
    19 Sept 2025Inspection
    Identified a deficiency after a follow-up regarding medications, noting missing routine and as-needed medications and a discontinued order for a resident, posing an immediate health and safety risk.
    • Type A87464(f)(6)
    02 Sept 2025Complaint
    Investigated a complaint alleging medication administration issues, insufficient activities of daily living support, and retaliation toward a resident. Interviews and record review showed medications were provided as prescribed, showers were provided as scheduled, and there was no evidence of retaliation.
    08 Aug 2025Complaint
    Investigated the allegation that staff prohibited a resident from leaving. Found no evidence to support the allegation.
    24 Jul 2025Complaint
    Investigated allegations of staff neglect and mishandling; found insufficient evidence to support the allegations.
    20 May 2025Complaint
    Investigated an allegation that a resident was physically and mentally abused while in care; there was not a preponderance of evidence to prove or disprove the claim.
    13 May 2025Complaint
    Investigated the allegation that staff did not ensure a resident ate an adequate amount of food; findings showed residents generally received three meals daily, with staff assisting as needed and physicians following up on nutrition.
    29 Apr 2025Inspection
    Found that routine medications were not available for three residents for at least four days, creating potential health risks.
    • Type B87465(a)(4)
    03 Apr 2025Complaint
    Investigated a complaint that staff administered another resident's medication to a resident, who was then admitted to the hospital.
    • Type A87411(a)
    15 Feb 2025Complaint
    Investigated a complaint about several aspects of care, including response to residents' call buttons, notification of falls, odors, safeguarding belongings, privacy, and room-change notifications. Interviews and document reviews were used to assess the allegations.
    16 Jan 2025Inspection
    Observed two residents relocated from another care center due to a mandatory evacuation; nursing staff visited daily and health and safety checks were conducted.
    07 Jan 2025Complaint
    Investigated two complaints about storing a resident’s belongings and about hygiene assistance. Findings showed residents had closet or drawer space and no boxes in showers, and showers were provided as scheduled with flexibility to meet individual needs.
    12 Dec 2024Complaint
    Investigated allegation that staff did not prevent inappropriate interactions between residents. Interviews and records indicated interactions occurred but no evidence of abuse.
    12 Dec 2024Complaint
    Investigated allegations of infection control failures and outbreak reporting, identifying lapses in PPE use, hand hygiene, and notification.
    26 Nov 2024Complaint
    Investigated allegations that staff did not prevent the spread of a communicable disease and did not follow infection control requirements. Observed lapses in PPE use, hand hygiene, and outbreak reporting.
    • Type A87470(b)(2)
    • Type B87470(a)(1)
    25 Oct 2024Complaint
    Investigated a complaint about a resident not receiving timely medical attention and about van accessibility for entry. Findings described a knee injury while boarding the van, a delay in obtaining medical care, and that the van has a built-in step and a wheelchair lift, with a separate stepping stool used to assist some residents.
    • Type A87468.2(a)(4)
    03 Oct 2024Complaint
    Investigated allegations of questionable deaths, inadequate food service, and residents' needs not being met. Found no preponderance of evidence to prove the alleged violations.
    26 Sept 2024Inspection
    Identified an incident in which a memory care resident left the memory care unit unattended around 2:10 PM on 8/31/24 and was found on the street. Staff were reportedly unaware of the departure until the resident was returned around 5:10 PM.
    • Type A87411(a)
    26 Sept 2024Inspection
    Observed that a prescribed medication stored centrally was not labeled, creating a potential safety risk.
    • Type B87465(h)(4)
    26 Sept 2024Complaint
    Investigated a complaint alleging a resident sustained a fracture and safety concerns. Interviews and record reviews found no evidence that hazards existed or that physician orders were violated.
    06 Sept 2024Inspection
    Identified a Covid-19 outbreak that was not reported to the licensing agency within 24 hours.
    • Type B87211(a)(2)
    • Type B87211(a)
    06 Sept 2024Complaint
    Investigated the allegation that staff were not preventing the spread of COVID-19; interviews and observations did not provide enough evidence to support the allegation.
    04 Sept 2024Complaint
    Investigated allegation that staff handled a resident in a rough manner. Found evidence that a staff member lifted the resident's leg with force to place it in the wheelchair footrest, causing the resident to scream in pain.
    27 Aug 2024Inspection
    Identified a cleaning solution stored under a bathroom sink in the memory care unit, accessible to residents.
    • Type A87309(a)
    22 Aug 2024Inspection
    Identified a staff member using force on two memory care residents, leading to suspension and termination; a separate incident involved a resident choking and receiving emergency assistance, with no injuries.
    • Type A87468.2(a)(8)
    19 Mar 2024Inspection
    Identified that a resident eloped from the memory care unit by using an emergency exit, moved through the parking area to the street, and was later found by police and returned with a minor head injury.
    • Type A87411(a)
    04 Mar 2024Inspection
    Observed a resident eloping from the memory care area and a passageway obstructed by wood planks near the courtyard exit.
    • Type B87307(d)(6)
    21 Dec 2023Complaint
    Investigated an allegation that staff unlawfully evicted a resident. Found that the required 30-day written eviction notice was not provided.
    • Type B87224(a)
    08 Dec 2023Inspection
    Investigated an incident in which a resident left unassisted, and noted inconsistencies between the dementia diagnosis in the medical report and the resident’s ability to leave unassisted.
    05 Dec 2023Complaint
    Investigated the allegation that a resident was sexually abused by another resident; reviewed video surveillance, interviewed staff and residents, and consulted police; found insufficient evidence to confirm the incident or prove a violation.
    19 Oct 2023Complaint
    Investigated allegations that a resident wandered off from the memory care unit unattended and that staff blocked an exit doorway; interviews and records were reviewed to assess care, supervision, and staff conduct.
    • Type A87705(k)(5)
    • Type B87303(a)
    19 Oct 2023Inspection
    Identified deficiencies related to late reporting of an incident and the need for annual medical assessments for residents with dementia, including wandering and elopement concerns.
    • Type B87211(a)(1)
    • Type B87705(c)(5)
    05 Oct 2023Inspection
    Observed that a resident on the memory care unit jumped from a window and was transported to the hospital after staff responded to the incident.
    21 Sept 2023Inspection
    Found multiple health and safety deficiencies, including a clogged toilet, nonfunctional sink, dirty refrigerator, water damage and cracks in ceilings, obstructed passageways, and residents lacking current health screenings and CPR training. Documentation also showed outdated administrator certification and plan updates needed.
    • Type A87705(f)(2)
    • Type B87411(f)
    • Type B87412(b)(2)
    • Type B87211(g)
    • Type B87303(a)
    • Type B87303(e)(6)
    • Type B87307(d)(6)
    • Type B87705(c)(5)
    • Type BHSC1569.618(c)(3)
    • Type BHSC1569.695(a)
    • Type B87458
    13 May 2023Complaint
    Investigated an allegation that a resident was hit with an object, resulting in a chest fracture. The investigation did not establish who caused the injury.
    24 Oct 2022Complaint
    Investigated allegation of severe neglect resulting in a resident developing a stage 4 pressure injury.
    • Type A87468.1(a)(1)
    24 Oct 2022Inspection
    Identified a Priority 1 complaint alleging severe neglect resulting in a resident developing a stage 4 pressure injury.
    17 Oct 2022Inspection
    Observed required corrections for safety and compliance, including installing a loose outlet cover plate, repairing a wall hole, ensuring water temperature stays within a safe range, installing skid strips in showers, and preventing medication storage in residents' rooms.
    15 Sept 2022Complaint
    Investigated the allegation that a resident was being physically abused by another resident; interviews and observations did not provide conclusive evidence of abuse.
    12 Sept 2022Inspection
    Observed safety and care deficiencies, including cleaning supplies accessible to a resident and medications not securely stored. Water temperatures in several rooms were outside the required 105-120 degrees F range.
    • Type A87705(f)(2)
    • Type A87465(h)(2)
    • Type B87303(a)
    • Type B87303(e)(2)
    12 Sept 2022Inspection
    Identified several health and safety deficiencies during a pre-licensing visit, including an exposed outlet cover, a hole in a wall, water temperatures outside the accepted range, missing skid strips, and medications stored in resident rooms.
    27 Jul 2022Inspection
    Confirmed COMP II completion and understanding of licensing requirements. Topics reviewed included operation, staff qualifications, applicant and administrator qualifications, and program policy.
    15 Jun 2022Complaint
    Investigated allegations that staff blocked doorways and left residents unattended, and that a resident sustained a fall and staff threatened a resident while in care.
    • Type B87307(d)(6)
    • Type B87468.1(a)(2)
    16 Dec 2021Complaint
    Investigated allegations that staff did not provide timely feeding assistance to a resident who required total care. Found that the resident's call pendant was left inaccessible during transfer, potentially creating safety concerns.
    • Type B87468.2(a)(4)
    • Type B87411(a)
    09 Dec 2021Inspection
    Identified no deficiencies during the visit and observed appropriate infection control, food storage, and medication handling.
    19 Oct 2021Inspection
    Identified deficiencies related to dementia care, including a missing auditory alert at the main entrance and no updated plan of operation for dementia care.
    07 Oct 2021Complaint
    Investigated the allegation that residents were not provided a safe environment and that staff did not adequately supervise a resident; interviews, observations, and document reviews showed concerns about supervision and the placement of a dementia-diagnosed resident.
    • Type A87706(a)(2)(H)
    07 Oct 2021Inspection
    Identified that the main entrance lacked an auditory device or staff alert feature to monitor exits, creating a health and safety risk for residents.
    • Type A87705(j)
    05 Aug 2021Complaint
    Investigated allegations of lack of supervision resulting in resident injury, failure to report abuse, and failure to document changes in condition. Found no sufficient evidence to support these allegations.
    29 Jun 2021Complaint
    Investigated two complaints alleging inadequate supervision of residents and an unsafe environment; interviews and records review found no evidence to support either claim.
    23 Mar 2021Inspection
    Investigated an incident where a staff member stomped on a resident's feet, and concerns were found about staff treating residents with dignity and avoiding punitive actions.
    • Type A87468.1
    23 Mar 2021Complaint
    Identified that staff retained a resident with a prohibited health condition and the resident developed a stage 4 pressure injury.
    • Type A87615(a)(1)
    18 Mar 2021Inspection
    Found a resident's complaint that a staff member stomped on the resident's feet on 3/9/21. Identified prior inappropriate behaviors by staff, a training for all staff occurred on 3/11/21, and the staff member was removed from schedule on 3/9/21 and terminated on 3/18/21, with deficiencies noted.
    10 Mar 2021Inspection
    Identified a failure to report a resident's death within seven days, as required.
    • Type B87211
    29 Jan 2021Inspection
    Reviewed daily COVID-19 updates and incident reports, and found missing documentation for reporting within seven days...
    • Type B87221
    • Type B87211
    24 Nov 2020Complaint
    Investigated allegation that staff did not respond to residents' alert calls in a timely manner.
    • Type A87415(a)(3)
    • Type B87101(c)(3)(A)
    08 Jan 2020Complaint
    Found no evidence to support that staff forced a resident to sign a legal document, locked personal belongings, or threatened and intimidated the resident. The allegations were determined to be unsubstantiated based on staff and resident interviews.
    26 Dec 2019Complaint
    Investigated the allegations that the facility failed to provide adequate food service, did not meet residents' dietary needs, and did not ensure transportation to medical appointments; findings showed no evidence to support these claims.
    26 Dec 2019Complaint
    Investigated allegations that residents did not receive adequate food service, dietary needs were not met, and transportation to medical appointments was not provided. There was no evidence to confirm these allegations.
    20 Dec 2019Complaint
    Investigated instances of inadequate supervision and delayed medical attention, which resulted in a resident sustaining a hairline fracture and bruises; the evidence supported that staff failed to properly monitor and respond to the resident’s injuries in a timely manner.
    • Type A87465(a)(1)
    • Type A87465(a)(1)
    • Type A87411(a)
    • Type A87411(a)
    08 Nov 2019Complaint
    Reviewed the complaint alleging unlawful eviction and found that the eviction process was followed properly; concluded the allegation was unfounded.

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    8. 222 facilities$5,394/mo
    9. 237 facilities$5,471/mo
    10. 201 facilities$5,369/mo
    11. 265 facilities$5,420/mo
    12. 228 facilities$5,459/mo
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