Pasadena Grove Health Center

    1470 N Fair Oaks Ave, Pasadena, CA 91103
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Friendly staff, excellent care, clean

    I'm extremely pleased with the care here-staff are friendly, professional, responsive and attentive; therapy/rehab exceeded expectations and nursing care is excellent. The food is high quality, the facility is clean and home-like, questions are always answered and I felt welcome with no racism. Very impressed overall; the building is a bit older, so a few minor updates would make it perfect.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.04·(26)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.1
    • Meals

      4.0
    • Amenities

      2.0
    • Value

      1.0

    Pros

    • Attentive and compassionate nursing staff
    • Strong rehabilitation and therapy programs
    • High-quality dining and meal presentation
    • Friendly, knowledgeable clinical and support staff
    • Efficient clinical and administrative processes
    • Clean and orderly resident rooms and common areas
    • Home-like atmosphere and supportive end-of-life care
    • Accessible social work and family-support services
    • Courteous hospitality and patient-centered communication

    Cons

    • Inconsistent staff supervision and oversight
    • Smoking policies that permit secondhand smoke exposure
    • Sanitation and odor concerns in some common areas
    • Unreliable response to call bells and delays in assistance
    • Limited in-room communication infrastructure
    • Variable therapy effectiveness and follow-up
    • Discharge practices influenced by insurance/payer timelines
    • Staff professionalism and interpersonal conduct
    • Sales-oriented admission approach
    • Outdated facility and maintenance needs
    • Pressure-injury prevention and wound-care gaps
    • Allegations of illegal or unethical conduct in select incidents

    Summary of reviews

    Reviews for Pasadena Grove Health Center present a mixed picture with clear strengths and persistent operational concerns. On the positive side, many families and patients praised nursing staff for being attentive and compassionate; social-work support and hospitality were also frequently cited as helpful. Several accounts highlight strong rehabilitation and therapy programs for some patients, along with high-quality dining, efficient admissions/clinical processes, and an overall home-like atmosphere that supported comfort through end-of-life care.

    At the same time, there are recurring operational weaknesses that prospective families should consider. Multiple reviewers described inconsistent staff supervision and oversight that manifested as delays in attending to residents and unreliable call-button responsiveness. Related infrastructure issues—such as limited in-room communication (no phones in rooms) and problems with nurse-call systems—were cited as impediments to timely assistance. Reviewers also raised sanitation and odor concerns in some common areas and noted maintenance needs consistent with an older facility.

    Workforce and management patterns were another area of divergence. While many found staff to be friendly and knowledgeable, other reviewers reported concerns about professionalism, gossip, phone use during shifts, and a hierarchical staffing culture that can interfere with communication. Admissions were sometimes described as sales-oriented, and families noted situations where discharge timing appeared driven by payer or insurance timelines rather than clearly communicated clinical readiness. There were also mentions of inconsistent therapy outcomes—some residents received excellent rehabilitative care while others experienced inadequate follow-up—and a few references to pressure-injury prevention gaps that merit clinical inquiry.

    Finally, environmental and policy issues stood out: the facility maintains on-site smoking areas that reviewers said resulted in secondhand smoke exposure in and near common spaces, and that policy should be clarified during a tour. A small number of reviews raised serious concerns, including allegations of illegal or unethical conduct; those comments suggest families may want to review recent regulatory findings and ask facility leadership about incident resolution processes. Overall, experiences appear polarized—many positive clinical and hospitality elements coexist with operational and culture-based problems. Prospective residents and families should schedule an in-person visit, test in-room communication systems, ask about staffing ratios and supervision, review infection-control and pressure-injury prevention protocols, and clarify therapy plans and discharge policies before making a placement decision.

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    Medicare Ratings

    2·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Pasadena Grove Health Center

    Pasadena Grove Health Center is located at 1470 N Fair Oaks Ave, Pasadena, CA, 91103.

    About Pasadena Grove Health Center

    Eisenhower Healthcare Center is a small nursing home situated in Pasadena, California, providing both long-term and short-term care services for its residents. With an estimated occupancy of over 80%, the center seeks to deliver comprehensive senior care, although its overall performance falls within the lower range compared to other facilities. The center maintains a focus on safety and infection prevention, as evidenced by its commitment to ensuring that 100% of its long-term residents are vaccinated against pneumonia and the flu, exceeding the majority of nursing homes in this regard.

    The facility's inspection history indicates that while there have been some identified deficiencies, none have been classified as severe, suggesting that basic standards of care and safety protocols are being met. Eisenhower Healthcare Center provides around 0.4 hours of nursing care per resident daily, which is below the typical industry expectation. Despite the lower nursing staff hours, the center demonstrates effectiveness in certain care quality metrics, notably in preventing major falls—an indication that particular quality controls might be in place to safeguard residents.

    Long-term care at Eisenhower Healthcare Center emphasizes personal attention. The staff’s ability to limit hospitalizations is noteworthy, as data suggests only 0.05 hospitalizations per 1,000 long-term resident days, a relatively low and positive figure. In terms of resident well-being, the incidence of pressure ulcers stands at 6.45%, serious falls at 0.97%, and urinary tract infections at 2.4%. The use of antipsychotic medications has been recorded at 12.5%, and antianxiety medications at 15.66% among long-term residents. The percentage of residents showing signs of depression is reported at 4.44%, whereas 23.78% required increased assistance with daily activities as their stay progressed. The retention of mobility among residents was documented at 14.86%, a marker of positive health outcomes for some individuals.

    Eisenhower Healthcare Center has shown particular strengths in limiting emergency interventions. Only 13.99% of patients required emergency room visits per 1,000 days of short-term care, and rehospitalization occurred for 14.86% of residents in this same care category. However, for individuals seeking rehabilitation as part of short-term care, the center has not performed as strongly. It offers substantially fewer hours of care from registered nurses and physical therapists compared to the average, and only 4% of short-term residents were able to return home following their stay. Nevertheless, among short-term residents, 82.61% exhibited functional improvement during their time at the facility.

    In summary, Eisenhower Healthcare Center exhibits a mixed profile. While it excels in certain safety and long-term care measures, especially in vaccinations and limiting hospitalizations, its performance related to nursing hours, rehabilitation, and return-to-home rates for short-term residents highlight areas for potential enhancement. It remains a facility that delivers a baseline level of care with a focus on some important aspects of resident health and safety.

    People often ask...

    Pasadena Grove Health Center offers assisted living, memory care, and skilled nursing.

    There are 5 photos of Pasadena Grove Health Center on Mirador.

    The full address for this community is 1470 N Fair Oaks Ave, Pasadena, CA 91103.

    No, Pasadena Grove Health Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Pasadena Grove Health Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Pasadena Grove Health Center directly. There is no cost for this service. We are compensated by the community you select.

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